Reviews Summary

HealthyPets.com has a 3.0 - star rating from 4 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

HealthyPets.com offers over-the-counter pet medications and supplements at competitive prices. The company is committed to providing high-quality pet supplies that help pet owners care for their animals affordably. Known for its exceptional customer service and frequent sales, HealthyPets.com prioritizes customer satisfaction. Their mission is to strengthen the bond between humans and animals by offering reliable and effective products. HealthyPets.com makes it easier for pet owners to maintain their pets' health without overspending.

Key Details:

  • Location: The company is headquartered in Union City, United States.
  • Founders: HealthyPets.com was founded by M. Ghumman.
  • Foundation Date: The company was established in the year 1999.

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Customer reviews

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(4.0)
The item came on the expected day. The item came on the expected day.

The item came on the expected day. A number of tablets in the jar were broken when we opened it. Normally, some tablets are broken at the bottom of the jar towards the end, but this time, broken tablets were at the top, even though the top was packed with cotton. It's hard to say if the damage happened during shipping from the factory to HealthyPets or from HealthyPets to me.

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(3.0)
I wasn't told when I ordered that it had to be kept in the fridge. I wasn't told when I ordered that it had to be kept in the fridge.

I wasn't told when I ordered that it had to be kept in the fridge. I would've known if they had mentioned it earlier, but it wasn’t sent immediately since other items were out of stock. I had it shipped to my office, and I happened to be off work for a few days when it finally arrived. It sat out for a couple of days at room temp. I hope it's still okay to refrigerate now. It's a pricey supplement for my cat, who's dealing with kidney failure.

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(3.0)
Ordering from the website was simple. Ordering from the website was simple.

Ordering from the website was simple. The item shipped quickly. However, delivery took longer than anticipated and there were few tracking updates from FedEx. I believe this was more about FedEx, as the package got stuck at one facility for days. UPS Ground might have been a better choice than FedEx Ground.

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(2.0)
Ordered medication for my pet. Ordered medication for my pet.

Ordered medication for my pet. They say the package was delivered, but I never got it. I tried calling a few times, but they never answered. I am submitting complaints through every possible method.

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