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Clothing

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Summary

Gossby has a 4.2 - star rating from 227 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    68%

    153 reviews

    153 reviews

  • 4 stars

    10%

    23 reviews

    23 reviews

  • 3 stars

    5%

    12 reviews

    12 reviews

  • 2 stars

    7%

    16 reviews

    16 reviews

  • 1 stars

    10%

    23 reviews

    23 reviews

  • O

    Oriana Houston

    1 reviews

    Canada

    Shipping was very fast (2-3 days)

    Shipping was very fast (2-3 days), but one mug had a defect. They sent a new one quickly. Getting the replacement was really simple. The mugs are nice, but the images are a little blurry than I thought.

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  • K

    Karen

    1 reviews

    I got three wine glasses customized with

    I got three wine glasses customized with pictures of me and my buddies. It's good, but I kinda hoped the pictures would be bigger. They're kinda small.

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  • T

    Tonia Gerity

    1 reviews

    United States

    I got this adorable little hat

    I got this adorable little hat for my dog, and it looks just as cute as I imagined. My furry buddy seems to love it too! But here's the thing, it came in a Christmas-themed box, which was a bit odd since it’s not a holiday gift. I mean, we’re nowhere near Christmas! I’d really appreciate it if they could send me a plain, no-theme box. That would make everything perfect. Despite the box mix-up, I’m super happy with the hat itself. If they fix the box situation, I’d gladly give them a full five-star rating because the product quality deserves it. Just needs that final touch to be perfect!

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  • P

    Pp

    1 reviews

    United States

    So, I decided to get

    So, I decided to get a customized mug, and let me tell you, ordering was a breeze, and the customer service team was super helpful. But here's the thing—I was a bit let down when I got the mug. The images of the people were way smaller than what I saw online, and the names were tiny, almost squint-worthy. I remember seeing a review mentioning the same issue, and it made me wonder if printing the names instead of handwriting them might solve the problem. If the final product matched the preview, this would easily be a five-star experience. But for now, it’s a solid three stars from me.

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  • S

    Shelley

    1 reviews

    United States

    I ordered this ornament and

    I ordered this ornament and didn’t expect it to take forever to arrive—like, six weeks! They did keep me updated with emails about the delay, which was nice, but after the third one, I started wondering if this company was even legit. When it finally came, I was a bit let down. The names on it are tiny and almost impossible to read. Maybe using black ink or a bigger font could fix that. On the bright side, the sea glass colors are really nice, and the size of the ornament is just right. Overall, it was a mixed experience—good colors but disappointing text.

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  • G

    Greg

    1 reviews

    United States

    I picked up four of

    I picked up four of these, thinking they'd be a nice addition to my space, but honestly, they didn't quite hit the mark. They felt flimsy, and I was surprised by how thin they were. Two of them even had some sticky residue on the back that I had to deal with. One piece had a blue background, and it’s hard to read the text—darker ink would've helped. Plus, the names are so tiny, you practically need a magnifying glass to see them. I expected better quality for the price. Not planning to recommend or return for more, that's for sure.

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  • L

    LaDonna Rogalski

    1 reviews

    I was let down by the small size of the

    I was let down by the small size of the image and personalized names. The cost of your products is higher compared to similar companies, leading me to anticipate a larger size. Previous orders, involving multiple names, provided a better experience. This one, with just two names, fell short of my expectations in terms of size.

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  • J

    Jenni

    1 reviews

    The item turned out smaller than

    The item turned out smaller than expected, but that's on me for not checking the measurements properly. Unfortunately, I received bookmarks with the wrong color tassels. Even though the package mentioned the correct color, both had white tassels inside.

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  • T

    Travis Brabb

    1 reviews

    United States

    I ordered another blanket from

    I ordered another blanket from the same store, thinking it’d be just as good as my last one. But this time, things didn’t quite meet my expectations. The printing on this new blanket isn’t up to par. There are these white patches that make it look unfinished. It's like they rushed through the process. Plus, the fabric feels thinner and not as cozy as my previous purchase. It’s disappointing because I was really looking forward to another quality blanket. I guess I’ll have to think twice before ordering again. Hopefully, the store improves their quality control, because they were my go-to for cozy stuff.

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  • S

    Sherry Holmes Sidell

    1 reviews

    United States

    Oh, this ring dish was

    Oh, this ring dish was a bit of a surprise. I ordered it because I loved the idea—a heart-shaped dish with a sweet photo of my daughter’s cat and the cute message, "My Humans are Getting Married." I thought it would be a perfect little gift. When it arrived, though, I noticed it felt kinda sticky where the text and cat photo are. It’s like they just slapped a sticker on it and called it a day. I was expecting something smoother, more polished. It's disappointing, really. I wanted something special for my daughter, but this just doesn’t feel right. I’m not sure I can give it to her as it is.

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  • A

    Anita Finkerstein

    1 reviews

    United States

    Browsing the website was like

    Browsing the website was like wading through molasses; it was just so slow and clunky. The mugs, though, are really adorable, even if the options are a bit limited. But here's the kicker: at checkout, there was this sneaky little box for a gift package, automatically checked for $7. I mean, seriously? If I hadn't caught it, the cost of my four mugs would’ve jumped by $28! That's more than the cost of another mug. And, trust me, it wasn't a one-off glitch—I went through the process three times, and each time, that box was pre-checked. Just feels a bit sneaky, you know?

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  • C

    Colin Jones

    1 reviews

    United Kingdom

    I was really looking forward

    I was really looking forward to receiving my jigsaw puzzle, thinking it would be a quick delivery. The website seemed American, so I assumed it was coming from the US. But it took ages to arrive, and only then did I realize it was being shipped from China. When it finally got here, I was a bit let down. The print on the puzzle wasn't as clear as it seemed in the ad, definitely not photo quality. On the bright side, the jigsaw pieces themselves were decent quality and fit together well. It was just a bummer the image wasn't as sharp or vibrant as I had hoped.

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  • C

    Carolyn Seaton

    1 reviews

    United States

    I bought a custom

    I bought a custom hat with my dogs' names on it, and while I was thrilled to finally get it, there was a bit of a hiccup. The names, well, they were so tiny! I was squinting just to make them out. You know, when you're a proud dog parent, you want those names to stand out, not be a secret. I kind of expected them to be larger, more noticeable. It would be awesome if there was an option to pick the font size when ordering. Overall, the hat itself is great quality, but that little detail with the names left me wishing for a bit more customization.

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  • R

    Ro

    1 reviews

    United States

    What a letdown

    Wow, what a letdown! I was so pumped about this puzzle for my nephew's Christmas gift. The idea seemed just perfect for him, and I even splurged on the shipping to get it fast. But when it arrived, it wasn't in a flat box like I expected. And guess what? There's no tray to assemble it on! I mean, for the price, I could have just gone with a nice wooden Melissa and Doug puzzle. It feels kind of cheap, honestly. Super glad I didn't buy it for all the other kids in the family. Now I need to find an extra gift to make up for it. Total bummer.

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  • A

    Ann

    1 reviews

    I bought two 15oz. mugs, hoping

    I bought two 15oz. mugs, hoping the larger size would mean a more prominent image. Unfortunately, the image wasn't scaled up, leaving a noticeable amount of "empty space." This lack of design was disappointing, especially considering the hefty price of the mugs.

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  • S

    Sam

    1 reviews

    I encountered readability issues

    I encountered readability issues with my recent purchase as the text was barely visible. It required everyone to search for specific lighting angles to decipher. I request a rework of my last order, with a preference for black writing to enhance legibility.

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  • P

    Pam F

    1 reviews

    Mug order

    Received the mug; it didn't meet my expectations. Faces are blurry, and letters too small. Disappointed; won't gift it as planned. Doubtful about future orders; website showcased a better-looking product.

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  • K

    Kim Burton

    1 reviews

    United States

    Ordered a couple of ornaments

    Ordered a couple of ornaments for the family, you know, one for the grandparents and one for us. Thought everything was good since I even double-checked the final design photos they sent, and they looked perfect. Well, when the package showed up, they’d mixed up the titles. Seriously? How does that even happen after everything was approved? It’s pretty disappointing, especially since these were supposed to be special gifts. Now I'm just crossing my fingers they’ll fix it without too much hassle. I really hope they can sort this out because the ornaments themselves are quite lovely, and it would be such a shame to have them go to waste just because of a silly mix-up.

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  • L

    Lety Juarez

    1 reviews

    United States

    I got this product,

    I got this product, and honestly, the print is way too small. It's like they forgot people actually need to read it! It's pretty frustrating trying to figure out what the text says. I'm squinting and still can't make out the names properly. It’s nothing like what was shown in the advertisement, where everything seemed clear and readable. The size of the writing doesn’t do any justice to the product itself. I was really looking forward to this, but now I'm just disappointed because it's not user-friendly at all. If the print was larger, it would make a world of difference. I'm hoping they consider fixing this in the future because it's a real letdown.

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  • J

    Jen

    1 reviews

    United States

    I ordered something online, expecting

    I ordered something online, expecting it to look like the picture. But when it arrived, it was totally different. I tried reaching out to customer support, but there wasn't an option for that, so I left a review explaining the issue. They replied to my review, promising to get back to me. I emailed them, but never heard back. And now, when I wanted to update my review, I noticed it was gone. Seems like they just delete negative feedback, which is probably why their ratings look so good. Honestly, the whole experience was frustrating and their customer service is lacking. Wouldn't recommend if you value honest service and support.

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  • A

    Ano

    1 reviews

    United States

    I ordered some personalized

    I ordered some personalized ornaments for my family to make our Christmas extra special. Everything seemed fine until the package arrived. Instead of the four unique ornaments I ordered, I received three correct ones and a duplicate of Alaina's name. Now, I have two Alaina ornaments and no Bradyn, which is a bit of a problem since Christmas is just around the corner. Plus, I somehow ended up with two Olivia puzzles, even though I only ordered one. It's a bit of a mess, and I'm scrambling to figure out a solution before the holiday. Fingers crossed I can get this sorted quickly!

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  • A

    Angela Pino

    1 reviews

    United States

    I opened the package and

    I opened the package and was pretty shocked. The box was all beat up, with both short sides practically falling off. I'll have to fix it myself with some glue. And let's talk about the quality—or lack of it. The boards are way thinner than what I expected from the pictures. Plus, the color is totally off, not even close to the nice wood tone they showed. It's like they sent a completely different product! I can't help but feel let down, like I've been tricked. This isn't what I signed up for, and now I'm stuck with something that doesn't meet my expectations at all.

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  • M

    Melinda Shempert

    1 reviews

    United States

    I remember ordering mugs from

    I remember ordering mugs from this place before and they were always spot on. This time, I got one as a Christmas gift and it was a letdown. The print on the mug was smeared, like it was rushed or something. It's frustrating because I've trusted them in the past and now I have to figure out another gift. You know how it is when you expect a certain quality and it just doesn't match up? That's how I felt. It's not like I'm new to buying from them, but this experience just threw me off. Hoping it's a one-off, but still, it was pretty disappointing.

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  • K

    KR

    1 reviews

    United States

    I ordered a custom puzzle

    I ordered a custom puzzle for my cousin, thinking it would be a quick delivery since we're both in Louisville. The company boasts about being US-based, which sounded perfect. But then, they tell me it’s gonna take nearly three weeks to get here! So I dig a bit and find out they've got warehouses in the US, Australia, and the UK, but somehow my gift traveled all the way from China. I mean, what's the point of having a US base if things are coming from halfway across the world? Felt pretty misled, to be honest. Definitely not going back for more.

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  • M

    Monica

    1 reviews

    United States

    Do not buy this Gossby product

    I ordered the Christmas jingle bell ornaments that are personalized. See pics. Gossby sent proofs of the ornaments in my confirmation. All seven of them have the name and year in alignment. When I receive my order, four of them were not aligned at all. They told me they could not be fixed and that it was normal for the print to not align. I paid $100 for seven ornaments. They refunded me $41. I'm stuck with a set of family ornaments that are not usable. And there's no way to directly review their products on their site. Very disappointed.

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  • L

    Lindsey Toole

    1 reviews

    Australia

    I bought a personalized jigsaw

    I bought a personalized jigsaw for my granddaughter, thinking it would be a special gift. But wow, what a letdown. The puzzle was tiny, definitely not worth the $50 I shelled out, including postage. I've picked up similar puzzles here in Australia, like a pack of four for just $10, and they're way better value. This purchase felt like a total rip-off. I can't believe how overpriced it was for the size. Honestly, I regret buying it and wouldn't recommend anyone else to. Save your money for something better. Feels like I've been conned!

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  • J

    Jean B

    1 reviews

    when I received my order

    when I received my order, it was totally not what I was expecting. First of all, the material was completely different from what was advertised. It was some cheap nylon material that felt like I was wearing a plastic bag. And on top of that, they sent me the wrong shirt! Like, what the heck?!

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  • M

    Mary N

    1 reviews

    stop supporting HAMAS= ISIS

    stop supporting HAMAS= ISIS - Israel 🇮🇱will always be ! It’s very unfortunate I didn’t see it before I placed an order, you made up names for a country that don’t exist !

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  • Reviews from other countries:

  • P

    Patti Johnston

    1 reviews

    I've bought a few ornaments

    I've bought a few ornaments from Gossby now, and each one has been special. The first two were for myself and my best friend, who's battling cancer. We've always called ourselves Lucy and Ethel, just like the friends from that old TV show. I got us matching ornaments that say "Besties Forever," with one woman looking like me and the other like her. Underneath, I had "Ethel" and "Lucy" printed. One's for her, and the other goes on my tree. The third ornament is a gift for my daughter-in-law. It shows her with her beloved dog, Loki, a 15-year-old Italian Greyhound. The ornament says "Forever in my heart." Can’t wait to give it to her this December. Thanks, Gossby!

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  • L

    Leah Newcomb

    1 reviews

    United States

    Thanks a bunch for making it special!

    I ordered a coffee mug as a gift for someone I care for every day, and it turned out even better than expected. The design was spot-on, and my patient absolutely loved it. It's not often you find something that ticks all the boxes, but this did. The ordering process was straightforward, and the delivery was prompt. Everything went smoothly, no hiccups at all. It's refreshing to have an experience where there's nothing to complain about. The mug has become a favorite, bringing a smile every morning. It's little things like this that make a difference, and I'm really pleased with how it all turned out. Thanks a bunch for making it special!

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Rating on other websites

About Gossby

Gossby specializes in crafting personalized gifts, tailored to individual preferences and sentiments. With a firm stance against mass production, the company emphasizes bespoke creations to meet each customer's distinct requirements. Their wide array of offerings includes designs that encompass themes of family love, friendship, loyalty, and more. With a user-friendly website and secure global shipping, Gossby provides a seamless shopping experience for those seeking unique and heartfelt gifts.

Key Details about Gossby:

  • Location: Gossby is headquartered in Singapore.
  • Founders: Gossby was co-founded by Do Thanh Luan and Dat Hoang.
  • Foundation Date: Gossby was established in April 2016.

Gossby.com is a distinctive online marketplace that deals with personalized gifts. It serves the needs of people looking for products designed with design and style in mind. The company takes pride in finding a way to take personal connections and memories and make them into something that can be treasured and enjoyed for many years. Gossby has a great line of products ranging from mugs and t-shirts to blankets meant to be personalized to create lasting memories. Now, let’s start this Gossby review!

Background on Gossby

Is Gossby real? Sure! Founded in August 2016, Gossby was born out of a simple yet profound idea: to enable personalized presents to have an extra emotional connection. The company's genesis is as unique as the products; it started with one of the co-founders trying to convey his feelings to one of his high school friends through a new gift. This search for the ideal, personal expression brought to life the Gossby brand, which is opposed to mass production and says "YES" to meet each customer's needs.

The owner is GOSSBY GLOBAL PTE, LTD, located in Singapore (with a warehouse in Louisville, Kentucky) and the United States. The company went through remarkable growth, and after just a few years of operation, it accumulated more than 1 million customers. This growth reflects e-commerce's dedication to quality and customer satisfaction, as 99% of customers are satisfied with their purchases.

Is Gossby a scam? No, it is not! Gossby, though in the online fashion clothing store sector, offers products that fit customers' specific needs. The core products of this company are ceramic mugs, canvases, blankets, and t-shirts that can be personalized to suit the taste and character of gift recipients. The firm has shown an impressive growth trend, reporting a 2x average annual growth in 2021 due to the eCommerce boom and personalized gifting options.

A human connection is the foundation of their mission, with everything from family love to friendship and loyalty represented in their products. Gossby's products were designed to carry messages that are sometimes unspoken and will be more than just gifts; they are a way of saying care, love, and personal connection. It is a user-friendly website with secure shipping to over 100 countries. Just check some Gossby reviews if you want more proof.

So, is Gossby safe? Absolutely! Gossby's book and experiences are great examples of the importance of personalization in gifting as a tool for strengthening relationships and creating memories that will last forever. The company further expands its product line and reach as it grows. It stays committed to producing and delivering quality products that have an emotional and personal impact on people's lives worldwide.

Products & Services

Is Gossby reliable? Yes, it is! Gossby.com has a wide selection of personalized fashion items for men and women. Their product line emphasizes personalization; customers can make customized, original presents for themselves and their loved ones. Here's an overview of the main types of products Gossby provides:

  1. For women and men: At Gossby's, you will find a multitude of items that you can customize to suit your personal preferences and tastes. Our items include t-shirts, hoodies, sweatshirts, onesies, baby clothes, accessories, and home decor items such as mugs, blankets, pillows, and canvases.
  2. Women's clothing and accessories: Women get a wide range of personalized clothing items like sweatshirts and onesies in different colors (gray, pink, white) and designs to write names and personal messages. Accessories have gone beyond ordinary personal items to home items such as blankets and mugs.
  3. Men's clothing and accessories: Though Gossby's targeting would be on personalized items that are good for a wider audience, men's products also include customizable items such as t-shirts and onesies. These products can be customized with names, messages, or specific designs.

The site's products are competitively priced, and Gossby coupon code offers can often be found, which makes personalized gifts affordable to a general audience. Prices differ by product; for example, the starting price for a personalized mug or a shirt is around $13.99 and $21.99, respectively, but with the discounts, the price drops to $11.99 and $17.99, respectively. Is Gossby legit? Yes. Additional high-end products, like custom denim patches and blankets, are found at higher-end price points, which reflect the level of customization and quality of the product.

Ecommerce Platform & Features

Gossby's e-commerce platform allows customers to navigate and buy custom-designed items easily. The website lets users view their order status by providing the order number and email address on a dedicated "tracking page." Also, Gossby enables order tracking using payment links in the confirmation and fulfillment emails. Besides, you can always ask support agents about promo codes for Gossby!

The mobile app is not mentioned, so you can surmise that the principal way to use Gossby services is through its website. The entire order fulfillment process spans multiple global warehouses, enabling swift delivery. Expedited shipping to select regions is available, and the company has policies for order modification and cancellations within a specified timeline.

Marketing & Customers

Gossby's marketing plan is designed to appeal to many customers, emphasizing individuals who appreciate personalized presents. Potential customer demographics, however, will be quite broad because the range of the product assortment is quite wide, and the products are suitable for different personal and gift-giving occasions. Users can also grab seasonal Gossby custom gifts!

Digital marketing is represented by their active utilization of promotion codes, mainly sent to subscribers and followers on social media, implying that they have a high presence on platforms like Facebook and Instagram. Loyalty is generated through avenues like a 10% off for the website subscription and promotion shared on social media that makes customers more engaged and retained. The marketing strategy emphasizes direct customer interaction through digital channels and social media for wider outreach. Besides, to contact customer support, use this Gossby phone number: (844) 976-2696.

Conclusion

So, the Gossby store has made its mark in the personalized gift market by emphasizing high quality, customer satisfaction, and innovative products. The online platform has been simplified, and customization has made ensuring a successful online ordering and delivery process easier. A strong digital marketing effort has also been undertaken to reach a diversified customer base. 

As a customer, you will hardly find mixed Gossby reviews and complaints. The company has succeeded in several ways, demonstrating its strategy's success and operational excellence, including significant growth and high customer satisfaction rates. Gossby is expected to grow even larger in the future, offering the opportunity to develop its e-commerce capabilities.

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