Reviews Summary

Gossby.com has a 3.6 - star rating from 16 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Gossby specializes in crafting personalized gifts, tailored to individual preferences and sentiments. With a firm stance against mass production, the company emphasizes bespoke creations to meet each customer's distinct requirements. Their wide array of offerings includes designs that encompass themes of family love, friendship, loyalty, and more. With a user-friendly website and secure global shipping, Gossby provides a seamless shopping experience for those seeking unique and heartfelt gifts.

Key Details about Gossby:

  • Location: Gossby is headquartered in Singapore.
  • Founders: Gossby was co-founded by Do Thanh Luan and Dat Hoang.
  • Foundation Date: Gossby was established in April 2016.

Gossby.com is a distinctive online marketplace that deals with personalized gifts. It serves the needs of people looking for products designed with design and style in mind. The company takes pride in finding a way to take personal connections and memories and make them into something that can be treasured and enjoyed for many years. Gossby has a great line of products ranging from mugs and t-shirts to blankets meant to be personalized to create lasting memories. Now, let’s start this Gossby review!

Background on Gossby

Is Gossby real? Sure! Founded in August 2016, Gossby was born out of a simple yet profound idea: to enable personalized presents to have an extra emotional connection. The company's genesis is as unique as the products; it started with one of the co-founders trying to convey his feelings to one of his high school friends through a new gift. This search for the ideal, personal expression brought to life the Gossby brand, which is opposed to mass production and says "YES" to meet each customer's needs.

The owner is GOSSBY GLOBAL PTE, LTD, located in Singapore (with a warehouse in Louisville, Kentucky) and the United States. The company went through remarkable growth, and after just a few years of operation, it accumulated more than 1 million customers. This growth reflects e-commerce's dedication to quality and customer satisfaction, as 99% of customers are satisfied with their purchases.

Is Gossby a scam? No, it is not! Gossby, though in the online fashion clothing store sector, offers products that fit customers' specific needs. The core products of this company are ceramic mugs, canvases, blankets, and t-shirts that can be personalized to suit the taste and character of gift recipients. The firm has shown an impressive growth trend, reporting a 2x average annual growth in 2021 due to the eCommerce boom and personalized gifting options.

A human connection is the foundation of their mission, with everything from family love to friendship and loyalty represented in their products. Gossby's products were designed to carry messages that are sometimes unspoken and will be more than just gifts; they are a way of saying care, love, and personal connection. It is a user-friendly website with secure shipping to over 100 countries. Just check some Gossby reviews if you want more proof.

So, is Gossby safe? Absolutely! Gossby's book and experiences are great examples of the importance of personalization in gifting as a tool for strengthening relationships and creating memories that will last forever. The company further expands its product line and reach as it grows. It stays committed to producing and delivering quality products that have an emotional and personal impact on people's lives worldwide.

Products & Services

Is Gossby reliable? Yes, it is! Gossby.com has a wide selection of personalized fashion items for men and women. Their product line emphasizes personalization; customers can make customized, original presents for themselves and their loved ones. Here's an overview of the main types of products Gossby provides:

  1. For women and men: At Gossby's, you will find a multitude of items that you can customize to suit your personal preferences and tastes. Our items include t-shirts, hoodies, sweatshirts, onesies, baby clothes, accessories, and home decor items such as mugs, blankets, pillows, and canvases.
  2. Women's clothing and accessories: Women get a wide range of personalized clothing items like sweatshirts and onesies in different colors (gray, pink, white) and designs to write names and personal messages. Accessories have gone beyond ordinary personal items to home items such as blankets and mugs.
  3. Men's clothing and accessories: Though Gossby's targeting would be on personalized items that are good for a wider audience, men's products also include customizable items such as t-shirts and onesies. These products can be customized with names, messages, or specific designs.

The site's products are competitively priced, and Gossby coupon code offers can often be found, which makes personalized gifts affordable to a general audience. Prices differ by product; for example, the starting price for a personalized mug or a shirt is around $13.99 and $21.99, respectively, but with the discounts, the price drops to $11.99 and $17.99, respectively. Is Gossby legit? Yes. Additional high-end products, like custom denim patches and blankets, are found at higher-end price points, which reflect the level of customization and quality of the product.

Ecommerce Platform & Features

Gossby's e-commerce platform allows customers to navigate and buy custom-designed items easily. The website lets users view their order status by providing the order number and email address on a dedicated "tracking page." Also, Gossby enables order tracking using payment links in the confirmation and fulfillment emails. Besides, you can always ask support agents about promo codes for Gossby!

The mobile app is not mentioned, so you can surmise that the principal way to use Gossby services is through its website. The entire order fulfillment process spans multiple global warehouses, enabling swift delivery. Expedited shipping to select regions is available, and the company has policies for order modification and cancellations within a specified timeline.

Marketing & Customers

Gossby's marketing plan is designed to appeal to many customers, emphasizing individuals who appreciate personalized presents. Potential customer demographics, however, will be quite broad because the range of the product assortment is quite wide, and the products are suitable for different personal and gift-giving occasions. Users can also grab seasonal Gossby custom gifts!

Digital marketing is represented by their active utilization of promotion codes, mainly sent to subscribers and followers on social media, implying that they have a high presence on platforms like Facebook and Instagram. Loyalty is generated through avenues like a 10% off for the website subscription and promotion shared on social media that makes customers more engaged and retained. The marketing strategy emphasizes direct customer interaction through digital channels and social media for wider outreach. Besides, to contact customer support, use this Gossby phone number: (844) 976-2696.

Conclusion

So, the Gossby store has made its mark in the personalized gift market by emphasizing high quality, customer satisfaction, and innovative products. The online platform has been simplified, and customization has made ensuring a successful online ordering and delivery process easier. A strong digital marketing effort has also been undertaken to reach a diversified customer base. 

As a customer, you will hardly find mixed Gossby reviews and complaints. The company has succeeded in several ways, demonstrating its strategy's success and operational excellence, including significant growth and high customer satisfaction rates. Gossby is expected to grow even larger in the future, offering the opportunity to develop its e-commerce capabilities.

Customer reviews

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(4.0)
I got three wine glasses customized with
by Karen

I got three wine glasses customized with pictures of me and my buddies. It's good, but I kinda hoped the pictures would be bigger. They're kinda small.

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(3.0)
The item turned out smaller than
by Jenni

The item turned out smaller than expected, but that's on me for not checking the measurements properly. Unfortunately, I received bookmarks with the wrong color tassels. Even though the package mentioned the correct color, both had white tassels inside.

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(2.0)
Mug order
by Pam F

Received the mug; it didn't meet my expectations. Faces are blurry, and letters too small. Disappointed; won't gift it as planned. Doubtful about future orders; website showcased a better-looking product.

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(5.0)
Impressed by the swift and effortless
by Anonymous

Impressed by the swift and effortless process, the company delivered mugs adorned with impressive artwork and attention to detail. Grateful for the experience, I've swiftly placed another order. Thanks!

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(3.0)
I was let down by the small size of the
by LaDonna Rogalski

I was let down by the small size of the image and personalized names. The cost of your products is higher compared to similar companies, leading me to anticipate a larger size. Previous orders, involving multiple names, provided a better experience. This one, with just two names, fell short of my expectations in terms of size.

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(1.0)
stop supporting HAMAS= ISIS
by Mary N

stop supporting HAMAS= ISIS - Israel 🇮🇱will always be ! It’s very unfortunate I didn’t see it before I placed an order, you made up names for a country that don’t exist !

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(2.0)
I bought two 15oz. mugs, hoping
by Ann

I bought two 15oz. mugs, hoping the larger size would mean a more prominent image. Unfortunately, the image wasn't scaled up, leaving a noticeable amount of "empty space." This lack of design was disappointing, especially considering the hefty price of the mugs.

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(5.0)
The ordering process was straightforward
by Dianne Peirce

The ordering process was straightforward, and I appreciate the appealing picture. However, I yearned for a broader selection. More choices in scenery, messages, and diverse representations of people would enhance the experience. The limited options didn't capture the full spectrum of body types and heights. Nevertheless, I managed to get close, and the end result is quite lovely.

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(5.0)
These cups are fantastic! After
by Sallie Baxter

These cups are fantastic! After purchasing one for my sister and experiencing the joy it brought, I couldn't resist getting more for my other siblings. The feeling of making them feel special was priceless. I'm eagerly anticipating exploring more offerings from this company.

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(5.0)
I ordered a custom-designed mug
by Heidi S

I ordered a custom-designed mug as a gift, and the recipient was delighted with it! The mug matched the design perfectly, capturing the chosen outfits, hair colors, accessories, and drink preferences. The delivery was prompt, and this marks my third order from the company this year.

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(5.0)
My husband has a discerning taste
by Connie Bo

My husband has a discerning taste when it comes to hats, making my search for the perfect one a constant challenge. Discovering Gossby, I took a chance for a last-minute Christmas gift. Surprisingly swift delivery aside, the hat exceeded expectations. Now a daily favorite, he's already eyeing their website for more. While I may not need Gossby again soon, I readily suggest it for those seeking a superior product, notably surpassing others in the market. The quality even rivals a pricey hat he got in Scotland.

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(2.0)
I encountered readability issues
by Sam

I encountered readability issues with my recent purchase as the text was barely visible. It required everyone to search for specific lighting angles to decipher. I request a rework of my last order, with a preference for black writing to enhance legibility.

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(4.0)
The cup's floral design appears
by Stacey

The cup's floral design appears somewhat blurry, but I still appreciate it. I believe my sister will appreciate the sentiment. The communication throughout the ordering process until delivery was impressive.

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(5.0)
I received my order
by Charlene

I received my order exactly as I had placed it, and it arrived on time. These items are perfect gifts, and I'm eager to give them to my friends and family.

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(5.0)
seriously bomb
by Melodye B

Their products are seriously bomb. I recently bought something for the second time because it was that freaking amazing. And the delivery? Fast AF. Like, I didn't even have time to finish binge-watching my show before it arrived.

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(1.0)
when I received my order
by Jean B

when I received my order, it was totally not what I was expecting. First of all, the material was completely different from what was advertised. It was some cheap nylon material that felt like I was wearing a plastic bag. And on top of that, they sent me the wrong shirt! Like, what the heck?!

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FAQ
  1. Is Gossby legit?

    Yes, Gossby is a legitimate company. They have been operating since April 2016 and have garnered a large customer base. They focus on personalized gifts and have received positive feedback from customers, including an "Excellent" rating on Trustpilot.

  2. Where is Gossby located?

    Gossby is headquartered in Singapore at 8 Circular Road #02-01, Singapore (049422). They also have a warehouse in Louisville, KY, United States

  3. What is Gossby?

    Gossby is a company specializing in personalized gifts. They offer a wide range of customized products designed to convey emotions and sentiments, including messages of love, friendship, and family bonds.

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