Reviews Summary

Gossby has a 4.3 - star rating from 51 reviews, indicating a high level of customer satisfaction!

5 stars
35 reviews
4 stars
6 reviews
3 stars
2 reviews
2 stars
4 reviews
1 stars
4 reviews
Rating (1.0)

About company

Gossby specializes in crafting personalized gifts, tailored to individual preferences and sentiments. With a firm stance against mass production, the company emphasizes bespoke creations to meet each customer's distinct requirements. Their wide array of offerings includes designs that encompass themes of family love, friendship, loyalty, and more. With a user-friendly website and secure global shipping, Gossby provides a seamless shopping experience for those seeking unique and heartfelt gifts.

Key Details about Gossby:

  • Location: Gossby is headquartered in Singapore.
  • Founders: Gossby was co-founded by Do Thanh Luan and Dat Hoang.
  • Foundation Date: Gossby was established in April 2016.

Gossby.com is a distinctive online marketplace that deals with personalized gifts. It serves the needs of people looking for products designed with design and style in mind. The company takes pride in finding a way to take personal connections and memories and make them into something that can be treasured and enjoyed for many years. Gossby has a great line of products ranging from mugs and t-shirts to blankets meant to be personalized to create lasting memories. Now, let’s start this Gossby review!

Background on Gossby

Is Gossby real? Sure! Founded in August 2016, Gossby was born out of a simple yet profound idea: to enable personalized presents to have an extra emotional connection. The company's genesis is as unique as the products; it started with one of the co-founders trying to convey his feelings to one of his high school friends through a new gift. This search for the ideal, personal expression brought to life the Gossby brand, which is opposed to mass production and says "YES" to meet each customer's needs.

The owner is GOSSBY GLOBAL PTE, LTD, located in Singapore (with a warehouse in Louisville, Kentucky) and the United States. The company went through remarkable growth, and after just a few years of operation, it accumulated more than 1 million customers. This growth reflects e-commerce's dedication to quality and customer satisfaction, as 99% of customers are satisfied with their purchases.

Is Gossby a scam? No, it is not! Gossby, though in the online fashion clothing store sector, offers products that fit customers' specific needs. The core products of this company are ceramic mugs, canvases, blankets, and t-shirts that can be personalized to suit the taste and character of gift recipients. The firm has shown an impressive growth trend, reporting a 2x average annual growth in 2021 due to the eCommerce boom and personalized gifting options.

A human connection is the foundation of their mission, with everything from family love to friendship and loyalty represented in their products. Gossby's products were designed to carry messages that are sometimes unspoken and will be more than just gifts; they are a way of saying care, love, and personal connection. It is a user-friendly website with secure shipping to over 100 countries. Just check some Gossby reviews if you want more proof.

So, is Gossby safe? Absolutely! Gossby's book and experiences are great examples of the importance of personalization in gifting as a tool for strengthening relationships and creating memories that will last forever. The company further expands its product line and reach as it grows. It stays committed to producing and delivering quality products that have an emotional and personal impact on people's lives worldwide.

Products & Services

Is Gossby reliable? Yes, it is! Gossby.com has a wide selection of personalized fashion items for men and women. Their product line emphasizes personalization; customers can make customized, original presents for themselves and their loved ones. Here's an overview of the main types of products Gossby provides:

  1. For women and men: At Gossby's, you will find a multitude of items that you can customize to suit your personal preferences and tastes. Our items include t-shirts, hoodies, sweatshirts, onesies, baby clothes, accessories, and home decor items such as mugs, blankets, pillows, and canvases.
  2. Women's clothing and accessories: Women get a wide range of personalized clothing items like sweatshirts and onesies in different colors (gray, pink, white) and designs to write names and personal messages. Accessories have gone beyond ordinary personal items to home items such as blankets and mugs.
  3. Men's clothing and accessories: Though Gossby's targeting would be on personalized items that are good for a wider audience, men's products also include customizable items such as t-shirts and onesies. These products can be customized with names, messages, or specific designs.

The site's products are competitively priced, and Gossby coupon code offers can often be found, which makes personalized gifts affordable to a general audience. Prices differ by product; for example, the starting price for a personalized mug or a shirt is around $13.99 and $21.99, respectively, but with the discounts, the price drops to $11.99 and $17.99, respectively. Is Gossby legit? Yes. Additional high-end products, like custom denim patches and blankets, are found at higher-end price points, which reflect the level of customization and quality of the product.

Ecommerce Platform & Features

Gossby's e-commerce platform allows customers to navigate and buy custom-designed items easily. The website lets users view their order status by providing the order number and email address on a dedicated "tracking page." Also, Gossby enables order tracking using payment links in the confirmation and fulfillment emails. Besides, you can always ask support agents about promo codes for Gossby!

The mobile app is not mentioned, so you can surmise that the principal way to use Gossby services is through its website. The entire order fulfillment process spans multiple global warehouses, enabling swift delivery. Expedited shipping to select regions is available, and the company has policies for order modification and cancellations within a specified timeline.

Marketing & Customers

Gossby's marketing plan is designed to appeal to many customers, emphasizing individuals who appreciate personalized presents. Potential customer demographics, however, will be quite broad because the range of the product assortment is quite wide, and the products are suitable for different personal and gift-giving occasions. Users can also grab seasonal Gossby custom gifts!

Digital marketing is represented by their active utilization of promotion codes, mainly sent to subscribers and followers on social media, implying that they have a high presence on platforms like Facebook and Instagram. Loyalty is generated through avenues like a 10% off for the website subscription and promotion shared on social media that makes customers more engaged and retained. The marketing strategy emphasizes direct customer interaction through digital channels and social media for wider outreach. Besides, to contact customer support, use this Gossby phone number: (844) 976-2696.

Conclusion

So, the Gossby store has made its mark in the personalized gift market by emphasizing high quality, customer satisfaction, and innovative products. The online platform has been simplified, and customization has made ensuring a successful online ordering and delivery process easier. A strong digital marketing effort has also been undertaken to reach a diversified customer base. 

As a customer, you will hardly find mixed Gossby reviews and complaints. The company has succeeded in several ways, demonstrating its strategy's success and operational excellence, including significant growth and high customer satisfaction rates. Gossby is expected to grow even larger in the future, offering the opportunity to develop its e-commerce capabilities.

Customer reviews

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(4.0)
I recently ordered a few

I recently ordered a few items and had a pretty solid experience. I got 5 things but they shipped out the ones that were ready first, so I wasn't waiting forever. Got 3 out of 5 within 2 weeks, which is fast. The quality is impressive – the mugs are super cute. One thing though, it would be great if there were more sayings or customization options for the mugs. The ornament I got is surprisingly durable, thought it might be fragile like glass or bamboo, but it’s actually some kind of steel, so it should last even if it takes a tumble. I ordered 2 mugs for our family – one with a dad holding two kids, and another with both parents and kids. They look lovely, but I wish there was an option for a mom with her two young kids. It’s a nice set for families, but single moms might find the selection limited.

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(5.0)
I've bought a few ornaments

I've bought a few ornaments from Gossby now, and each one has been special. The first two were for myself and my best friend, who's battling cancer. We've always called ourselves Lucy and Ethel, just like the friends from that old TV show. I got us matching ornaments that say "Besties Forever," with one woman looking like me and the other like her. Underneath, I had "Ethel" and "Lucy" printed. One's for her, and the other goes on my tree. The third ornament is a gift for my daughter-in-law. It shows her with her beloved dog, Loki, a 15-year-old Italian Greyhound. The ornament says "Forever in my heart." Can’t wait to give it to her this December. Thanks, Gossby!

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(5.0)
I was a bit hesitant

I was a bit hesitant ordering from a new place, especially with it being outside the US and all, and customized items for our granddaughters. But I decided to give it a shot. Honestly, couldn't be happier with my choice. The ordering process was straightforward, and they kept me in the loop with great communication throughout. Delivery was quicker than I expected too. The items were perfect and brought huge smiles to my granddaughters' faces. Overall, a great experience and well worth the risk. Would definitely consider ordering again.

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(4.0)
Got this Sister's puzzle for

Got this Sister's puzzle for my wife since White Christmas is her all-time favorite movie. Delivery was surprisingly quick, especially for a custom order. The pieces, though, are kinda flimsy—could use thicker material for sure. Despite that, I know she'll adore it. Her only sibling, her sister, passed away last year unexpectedly. They used to watch this movie together every year growing up, so it’s got a lot of memories attached. Expecting a mix of tears and smiles when she sees it. All in all, not perfect but definitely meaningful.

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(5.0)
My husband has a discerning taste

My husband has a discerning taste when it comes to hats, making my search for the perfect one a constant challenge. Discovering Gossby, I took a chance for a last-minute Christmas gift. Surprisingly swift delivery aside, the hat exceeded expectations. Now a daily favorite, he's already eyeing their website for more. While I may not need Gossby again soon, I readily suggest it for those seeking a superior product, notably surpassing others in the market. The quality even rivals a pricey hat he got in Scotland.

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(4.0)
White Christmas has always been

White Christmas has always been our family’s go-to holiday movie, so when I saw the sisters ornament, I just had to get it. It looked just like the picture, and I loved that I could customize the hair colors to match ours. The product itself is fantastic, but the US postal service really dropped the ball. The box was completely crushed when it arrived. Thankfully, the inside packing was solid, and the ornament was perfectly fine. Overall, very happy with the purchase, just wish shipping was better.

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(5.0)
I ordered a personalized puzzle

I ordered a personalized puzzle for my granddaughter and it turned out adorable! The pieces are really high quality, which was a pleasant surprise. What really stood out was how frequently I got email updates about my package, almost every day! It was nice to feel so informed and valued as a customer. Honestly, it made the whole experience much more enjoyable. Definitely a great buy!

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(5.0)
The ordering process was straightforward

The ordering process was straightforward, and I appreciate the appealing picture. However, I yearned for a broader selection. More choices in scenery, messages, and diverse representations of people would enhance the experience. The limited options didn't capture the full spectrum of body types and heights. Nevertheless, I managed to get close, and the end result is quite lovely.

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(5.0)
I gotta say, dealing with

I gotta say, dealing with this online company was just a breeze. Had a bit of a concern and they jumped right on it, sorted it out in no time. The whole experience felt so effortless, you know? They really made me feel like a valued customer. It's not often you come across such responsive and helpful service these days. Definitely planning to shop with them again!

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(2.0)
Been trying to reach Brian

Been trying to reach Brian to share some thoughts, but no luck so far. The mug itself is pretty solid, but the image quality let me down. It's blurry, off-center, and you can’t even make out the little details, like us holding our favorite drinks, which made the whole Friends-themed cup special. Shipping was fast, though. Kinda bummed and won’t be ordering again.

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(4.0)
I ordered a Christmas gift

I ordered a Christmas gift and while I haven’t opened it yet to check the quality, it looks fantastic from the outside. Shipping was super fast and there were zero issues. I got regular updates with tracking info, which was really nice. Can’t wait to see it opened on Christmas and see how it turns out. Thanks for the quick delivery and keeping me in the loop!

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(1.0)
Got a mug with the

Got a mug with the wrong lettering. Tried to sort it out with customer service, but the rep blamed me for the mistake, even though I changed the lettering. Felt pretty annoyed with how they handled it. They finally agreed to replace the mug for free. Waiting to see if the new one comes right. If it does, might change my review, but for now, not impressed.

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(5.0)
I tried this company for

I tried this company for the first time and I must say, I’m pretty impressed. Their product quality is top-notch, and they kept me in the loop the whole time. Professionalism? Spot on. After getting my first order, I didn't hesitate to place another one. And guess what? Zero regrets. Trying a new company felt like a gamble, but this one paid off big time.

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(5.0)
Ordered my first mug from

Ordered my first mug from Gossby on the 20th, and boom, it was at my door by the 27th! Super quick. The mug? Gorgeous, just like I hoped. Really happy with how it turned out. Only thing that bugged me was the packaging—too much styrofoam. I wish they’d go for something more eco-friendly. But overall, really impressed with the fast service and quality.

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(5.0)
I ordered this cool design

I ordered this cool design and it came super quick, just like I wanted. The communication was on point too. They kept me updated via email and text about when my order would arrive. And guess what? It showed up right on the promised date. Honestly, I’m really impressed with how smoothly everything went. Couldn’t be happier with the whole experience!

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(1.0)
I recently bought this cup

I recently bought this cup and was pretty disappointed. The picture on it was super blurry and not even centered properly. Plus, it's too small to see any details. The cup itself feels really cheap, like it's made from low-quality metal. I was expecting something better for the price I paid. Definitely won’t be buying from this seller again.

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(5.0)
I hopped onto their website

I hopped onto their website to customize a mug, and it was super easy to see changes in real-time. After placing my order, they kept me in the loop with updates, which was pretty cool. The mug arrived right on schedule and was packed really well to prevent any damage. It looked exactly like I wanted. I'll definitely be coming back for more!

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(5.0)
I ordered a canvas to

I ordered a canvas to remember our dog after she passed. The moment I opened the package, my heart melted. They captured her spirit perfectly, and it’s such a lovely tribute. Every detail is just right, and it’s like having a piece of her with us again. Feels like she’s still here, wagging her tail. It’s beautiful, just like she was. ❤️

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(3.0)
I was let down by the small size of the

I was let down by the small size of the image and personalized names. The cost of your products is higher compared to similar companies, leading me to anticipate a larger size. Previous orders, involving multiple names, provided a better experience. This one, with just two names, fell short of my expectations in terms of size.

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(5.0)
Ordering the ornament was a

Ordering the ornament was a breeze, and it arrived super fast. The colors are so vibrant and cheerful, it really stands out on our Christmas tree. The best part? It has our dogs on it, and one even has wings. It's just stunning and adds such a personal touch to our holiday decor. Feels like it was made just for us. Love it!

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(5.0)
Was browsing for a Christmas

Was browsing for a Christmas ornament and stumbled upon this site. The options were crazy good—so many hairstyles and other details to pick from. Honestly, I didn’t expect much, but it arrived faster than I thought and was super well-wrapped. It looked even better in person! This is totally my go-to for ornaments now.

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(5.0)
I got this puzzle for

I got this puzzle for my 9-month-old grandbaby, and it's just gorgeous! The colors and patterns are so vibrant, and the images are just right for her age. Plus, the size of the pieces is perfect for her tiny hands. I'm already thinking about getting more stuff from this site. Definitely gonna tell my friends about it.

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(5.0)
My sister was over the

My sister was over the moon with the mug! It's absolutely gorgeous. Got it way before the expected date, which was a nice surprise. They kept me in the loop with notifications throughout the delivery process and even let me know the moment it arrived. Can't thank you enough for making this such a special gift!

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(1.0)
when I received my order

when I received my order, it was totally not what I was expecting. First of all, the material was completely different from what was advertised. It was some cheap nylon material that felt like I was wearing a plastic bag. And on top of that, they sent me the wrong shirt! Like, what the heck?!

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(5.0)
I ordered a custom-designed mug

I ordered a custom-designed mug as a gift, and the recipient was delighted with it! The mug matched the design perfectly, capturing the chosen outfits, hair colors, accessories, and drink preferences. The delivery was prompt, and this marks my third order from the company this year.

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(5.0)
I stumbled upon this on

I stumbled upon this on Facebook and immediately thought it'd be perfect for my 4-year-old grandson's Christmas gift. He adores puzzles and is super sharp for his age. The whole process was smooth, and I appreciated getting updates about my order. Customer service was top-notch.

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(5.0)
These cups are fantastic! After

These cups are fantastic! After purchasing one for my sister and experiencing the joy it brought, I couldn't resist getting more for my other siblings. The feeling of making them feel special was priceless. I'm eagerly anticipating exploring more offerings from this company.

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(5.0)
Just got our cute puzzle and we’re so happy with it.

Just got our cute puzzle and we’re so happy with it. All the pieces were there and really sturdy -- no bent or weak pieces. The colors are bright and match the pictures online. It came in under a week! I will for sure get this again as a present for someone else.

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(2.0)
I bought two 15oz. mugs, hoping

I bought two 15oz. mugs, hoping the larger size would mean a more prominent image. Unfortunately, the image wasn't scaled up, leaving a noticeable amount of "empty space." This lack of design was disappointing, especially considering the hefty price of the mugs.

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(2.0)
I encountered readability issues

I encountered readability issues with my recent purchase as the text was barely visible. It required everyone to search for specific lighting angles to decipher. I request a rework of my last order, with a preference for black writing to enhance legibility.

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FAQ
  1. Is Gossby legit?

    Yes, Gossby is a legitimate company. They have been operating since April 2016 and have garnered a large customer base. They focus on personalized gifts and have received positive feedback from customers, including an "Excellent" rating on Trustpilot.

  2. Where is Gossby located?

    Gossby is headquartered in Singapore at 8 Circular Road #02-01, Singapore (049422). They also have a warehouse in Louisville, KY, United States

  3. What is Gossby?

    Gossby is a company specializing in personalized gifts. They offer a wide range of customized products designed to convey emotions and sentiments, including messages of love, friendship, and family bonds.

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