I was willing to give this company a fair shot.
I was willing to give this company a fair shot. Planning a move from east coast to Midwest, I picked them as they were the most affordable option I could find. The man I spoke to was a bit unusual; he called himself Greg at first, but on another call, he used the name Chris, which was odd. Still, I overlooked it. A month before my move, however, they claimed my items took up more cubic feet than initially estimated. I mentioned that another company had verified the volume, but he quickly became very defensive, even mentioning possible legal action if I disagreed. This was unsettling, as I only wanted to clarify the estimate. After this strange interaction, I decided to cancel, especially since he insisted I was disrespectful just for asking questions. He also often mentioned other employees, though I never actually spoke to anyone else directly, only through messages. This made me feel uneasy. They might be a real company, but their approach left a lot to be desired. Although I had hoped to save on costs, I feel the service fell well below my basic expectations. Be cautious if considering them.
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