Reviews Summary

Cupshe.com has a 2.6 - star rating from 7 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Cupshe, a beachwear brand, is dedicated to vibrant, fun, and fearless women globally, serving as both inspiration and creation. Their collection, spanning swimsuits to cover-ups, reflects a commitment to craftsmanship and love, utilizing patterns, textures, and quality fabrics for a seamless transition from beach to brunch. Rooted in empowering women, Cupshe stays true to its mission by offering swimwear that is not only stylish but also affordable. With a focus on quality, their pieces are designed to make women everywhere look and feel their best, reinforcing the brand's reputation as a go-to for fashionable and accessible beach attire.

Key Details:

  • Location: The company is headquartered in New Jersey, United States.
  • Founders: Cupshe.com was founded by Zhao Liming.
  • Foundation Date: The company was established in the year 2015.

Customer reviews

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(1.0)
I ordered multiple swim suits

I ordered multiple swim suits for my vacation, lured by positive reviews touting quality. Regrettably, the reality fell short. Disappointed in both quality and sizing, my order arrived four days past the promised date. The customer service experience was equally dismal, making returns a hassle. This company, despite its on-paper promises, proved subpar – bad quality, non-standard sizes, and abysmal customer service. I won't be giving them a second chance.

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(1.0)
I bought some swimsuits and a

I bought some swimsuits and a cover-up a few weeks ago, hoping to have them before my vacation. It took nearly three weeks for them to arrive, which was disappointing. Unfortunately, they didn't come in time for my trip, so I had to purchase new swimwear elsewhere. It would have been better if they had sent out the available items first, instead of holding everything back. They should also adjust their delivery estimates to be more accurate.

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(1.0)
Absolutely awful experience with

Absolutely awful experience with this company. They conveniently fail to disclose non-refundable items during purchase, leaving you stuck with half of your order. Returning is a nightmare – either organize your own shipping or pay extra for Cupshe to email a label, resulting in a measly 70% refund. It seems like a deliberate strategy to scam customers. Steer clear of this company; I won't be giving them another chance!

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(4.0)
I really like buying from Cupshe.

I really like buying from Cupshe. They offer lots of different swimsuit styles and colors, and the quality is good. They also have a nice range of dresses and coverups. The dresses fit true to size, but for swimsuits, I have to order different sizes for the top and bottom, even though I usually wear the same size in other stores. Just be aware that shipping takes a bit long, so it's good to plan ahead.

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(1.0)
My shipping experience with this company

My shipping experience with this company was disappointingly prolonged, and the lack of tracking updates heightened my frustration. When attempting to initiate a return, navigating their customer service proved immensely challenging—exasperatingly so. The absence of efficient support left me irate and disheartened.

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(5.0)
Cupshe offers great products.

Cupshe offers great products. Some don't fit me like they do the models. Customer service goes out of their way to make me happy. They often give me a deal to fix issues and tempt me to buy more. It's sneaky, but it works! I'm happy.

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(5.0)
I'm so happy with my experience with Cupshe.

I'm so happy with my experience with Cupshe. They went out of their way to replace my package when it got sent to the wrong person. Prices are good and shopping is fun!

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