Reviews Summary

ASOS.com has a 3.5 - star rating from 4 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

ASOS champions a world of inclusivity and self-expression, advocating for individuals to embrace their uniqueness without fear of judgement. With a commitment to diversity, they ensure everyone has an equal opportunity to explore their potential and discover their style. Offering their ASOS Brands in over 30 sizes, they prioritize inclusivity by maintaining consistent pricing across all sizes. Rejecting unrealistic beauty standards, ASOS promotes a healthy body image by featuring a diverse range of models, refraining from digital alterations. Their Model Welfare Policy underscores their dedication to supporting and empowering their models as integral members of the ASOS family.

Key Details:

  • Location: The company is headquartered in London, United Kingdom.
  • Founders: ASOS.com was founded by Nick Robertson, Andrew Regan; Quentin Griffiths.
  • Foundation Date: The company was established in the year 2000.

Customer reviews

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(3.0)
The clothing is great but delivery is poor.

The clothing is great but delivery is poor. It never arrives on time! I'm getting quite annoyed. Also, I signed up for next day delivery but my postcode isn’t eligible. Use Parcel Force or Royal Mail 24, please! They deliver next day regardless of your location! This last order, was supposed to arrive today after ordering on the weekend for an event! Evri shows At their Depot, we’ll update you when it’s out for delivery. IMPROVE ASOS! If you even care??

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(4.0)
After a bit of going forward/backwards with the order

After a bit of going forward/backwards with the order, I'm happy to say that the missin' part of the hutch has now been identified and in the shippin' process. Here's hopin' it arrives, the correct item and therefore my past reviews of supportin' them will still stand.

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(2.0)
ASOS keeps sending my packages

ASOS keeps sending my packages with Evri, even though I've told them many times that Evri's service is really bad here. I won't shop here again. Tired of chasing lost deliveries. Not worth the hassle.

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(5.0)
This online store is great!

This online store is great! Customer service is super nice. Returns are simple and free. They always have discounts. I got clothes, shoes, makeup, skincare. They sell lots of brands.

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