Reviews Summary

Tnuck.com has a 3.0 - star rating from 23 reviews, indicating a low level of customer satisfaction!

5 stars
7 reviews
4 stars
4 reviews
3 stars
2 reviews
2 stars
1 review
1 stars
9 reviews
Rating (1.0)

About company

The company is dedicated to creating an enjoyable and effortless shopping experience. They offer a range of clothing and accessories, including their own designs and carefully selected pieces from numerous other designers. Their mission is to curate the best items, sparing customers from sifting through countless options. Founded in 2012, they aimed to fill a gap in the market for a retailer that aligns with their classic and modern lifestyle. The company's name, Tuckernuck, is inspired by an island off Nantucket, evoking feelings of discovery, nostalgia, and fun, reflecting the brand's essence.

Key Details:

  • Location: The company is headquartered in Washington, District of Columbia, United States.
  • Founders: Tnuck.com was founded by Lizzie and Kathryn Fortunato.
  • Foundation Date: The company was established in the year 2012.

Customer reviews

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(5.0)
The clothing is good, looks nice no matter your age
by Tonya

The clothing is good, looks nice no matter your age. Shipping is quick and free both ways. I'm 73 but don't feel like I need to dress old. People always say nice things about what I wear from Tuckernuck. It's where I always shop.

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(5.0)
Enjoy it! I adore the design
by Anonymous

Enjoy it! I adore the design, and the relaxed fit makes it a comfy dress to appear stylish while staying cool on scorching days in Texas! Why I picked this company: I appreciate the variety and quality of your products.

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(5.0)
I ordered a vest and needed a size
by Anonymous

I ordered a vest and needed a size change, and the process was straightforward. The replacement arrived promptly, and I am content with both the vest and the service provided.

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(5.0)
Being a Tuckernuck newbie, I ordered
by KATHLEE

Being a Tuckernuck newbie, I ordered dresses in M and L sizes, unsure about the fit. The delivery was swift, and I found the quality and sizing impressive. The return process, also free, proved hassle-free. Tuckernuck earned my trust for future shopping.

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(1.0)
The dresses fell short of expectations
by CCB

The dresses fell short of expectations; anticipating quality fabric and cut due to the price, the reality was disappointing. Comparable to items from significantly cheaper sources, the overall experience left much to be desired.

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(3.0)
Purchased an item, and the overall
by SYLVIA

Purchased an item, and the overall experience was fine until I attempted to iron it. While trying to smooth out creases, the fabric unexpectedly disintegrated within seconds of the iron's contact. Despite a brief touch, a significant hole emerged. Disappointed with the unexpected outcome during a routine ironing process.

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(3.0)
The dress had lovely fabric and the
by ASHLEY

The dress had lovely fabric and the velvet sleeve cuff and collar were nice additions. Unfortunately, it resembled a tablecloth on me. Opting for a return due to the fit.

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(1.0)
Received the wrong item with
by Teresa C.

Received the wrong item with someone else's personal details, a major privacy breach. Company insisted on a photo before addressing the issue, disregarding my urgent travel situation. Uncooperative in rectifying the mistake promptly. Unpleasant experience.

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(1.0)
I purchased a cocktail dress from Tuckernuck
by Colleen M.

I purchased a cocktail dress from Tuckernuck, opting for expedited delivery for a work Christmas party. Although it arrived on time, I received the wrong dress—far from what I expected. Contacting customer service proved arduous, with a 45-minute hold time on the phone and nearly an hour for a chat response. The resolution process is ongoing, leaving me hesitant about future dealings with this company due to the disappointing and time-consuming experience.

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(1.0)
Ordered twice within 2 days, but both
by Catherine B.

Ordered twice within 2 days, but both times, items never arrived. Tuckernuck's response to my inquiry about delivery was charging my card and going silent. Despite no delivery, they debited my account. I had to involve my credit card company, providing them with 8 unanswered emails to Tuckernuck for charge removal. Disappointing experience, won't be a repeat customer.

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(1.0)
I'm really disappointed with my
by ANNEMARIE S.

I'm really disappointed with my recent experience. Despite having the correct purchase order, I received the wrong item. The shirt was crucial for an event on a specific date, and now I'm left empty-handed. This mix-up has significantly inconvenienced me, and I expected better service.

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(4.0)
Shipping speed is impressive,
by RACHEL D.

Shipping speed is impressive, ensuring a delightful shopping journey. However, the return process proved lengthy, only accelerating after a subsequent purchase. An intriguing observation for future returns. Despite this, the site offers appealing styles, and the swift shipping is a definite highlight.

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(5.0)
In search of distinctive attire
by KELLI

In search of distinctive attire for my husband's holiday gatherings, Tuckernuck proved reliable once more, delivering the ideal outfits. I appreciate the quality, unique style, and reasonable prices of their products. Despite the absence of a local store, their online services are user-friendly, making them a valuable resource for me. I'm grateful and eagerly anticipate discovering my new Valentine's Day ensemble.

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(1.0)
I'd rate this company zero stars if
by Anita Corbin

I'd rate this company zero stars if possible. Despite numerous attempts to inquire about my return's delay (handled by their partner, Veho), they only refunded me after almost two weeks, blaming their partner for a lost package. Post-refund, I discovered unexplained charges of $24.03 and $5. Attempts to contact them about this have been futile. Terrible, shady service. Won't be a repeat customer after this lengthy ordeal.

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(4.0)
Almost a 5-star experience!
by Jonatan

Almost a 5-star experience! While there's some variability in quality, it seems justified by the pricing. Impressive customer service and efficiency. Overall, a solid choice with value for money.

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(5.0)
I ordered a vest that needed
by TERRI L

I ordered a vest that needed a size change and the process could not have been simpler. I received the replacement quickly and I am very satisfied with the vest and the service. Thank you!

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(1.0)
I received the wrong item. The
by Colleen M

I received the wrong item. The purchase order was correct, but the the wrong item was sent. I needed the the shirt on a specific date, and now… nothing.

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(5.0)
I ordered two things
by Tracey S

I ordered two things. The cutest sweatshirt that I kept and love, and a white tee shirt which I returned. The whole process was so easy!

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(1.0)
My experience with this purchase has been frustrating
by Jen R.

My experience with this purchase has been frustrating. It took 12 days to receive the item, and when it finally arrived, the quality was disappointing, leading me to return it. However, the return process took an additional 3 weeks, and my credit was issued to a card I do not own. Customer service has been unhelpful throughout this ordeal.

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(2.0)
My experience with TNuck has been mixed
by Lili P.

My experience with TNuck has been mixed. While I've been a customer for several months, I've encountered issues with sizing, especially within certain brands like Pomander Palace. The inconsistency and unreliability of sizing have been frustrating. Additionally, using TNuck sale codes has sometimes resulted in final, unreturnable sales, which can be disappointing.

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(4.0)
I would rate it nearly 5 stars
by Anita Corbin

I would rate it nearly 5 stars. There is a slight variation in product quality, but it seems to correspond with the price differences. The customer service is responsive and efficient, making the overall experience positive.

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(4.0)
Despite being a regular customer at Tuckernuck
by Katherine B.

Despite being a regular customer at Tuckernuck, I've encountered an issue with their review system. While I've taken the time to provide honest and professionally worded reviews on their products, it's disheartening to see that my reviews and others with constructive criticism are not published. It appears that Tuckernuck predominantly showcases highly positive reviews, potentially giving an inaccurate representation of their products. This lack of transparency is concerning as it undermines the trust customers have in the authenticity of the reviews featured on their site, ultimately affecting the shopping experience.

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(1.0)
My experience with Tuckernuck has been incredibly disappointing
by Teresa C.

My experience with Tuckernuck has been incredibly disappointing. I placed two orders, two days apart, but never received any of the items I ordered. When I tried to contact their customer service for information on my orders, I was met with silence. To make matters worse, they went ahead and charged my credit card without delivering my items. I had to resort to involving my credit card company, providing them with the numerous emails I sent to Tuckernuck, just to have the charges reversed. This has been a frustrating and unpleasant ordeal, and I won't be shopping with Tuckernuck again.

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