All channels in one place
Installing the widget took five minutes and the Shared Inbox pulled in email and Instagram without drama. Routing rules were simple. The AI drafts are handy, with docs that made setup feel approachable.
Crisp is an AI-first customer support platform offering businesses a comprehensive suite of communication and automation tools. Central to the platform is Hugo, an AI support agent trained on company-specific content to handle customer inquiries end-to-end via automated workflows. The platform consolidates live chat, email, WhatsApp, Messenger, and additional channels into a single omnichannel inbox. It also provides a knowledge base builder, a support CRM, and analytics tools. Available as a cloud-based SaaS subscription with a free plan and paid tiers, Crisp serves customer support, inbound sales, and marketing teams at companies of all sizes.
Key Details:
Location: The company is headquartered in Nantes, France.
Founders: Crisp was founded by Baptiste Jamin and Valerian Saliou.
Foundation Date: The company was established in the year 2015.
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