Reviews Summary

CottonMill.com has a 4.6 - star rating from 8 reviews, indicating a high level of customer satisfaction!

5 stars
6 reviews
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1 review
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1 review
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Rating (1.0)

About company

CottonMill.com is an online retailer specializing in 100% North American made cotton clothing. The company offers a wide range of garments for both men and women, including pants, tops, and kaftan dresses. Cotton Mill emphasizes quality and comfort, with products made exclusively in the USA and Canada. The website features bestsellers, new arrivals, and a blog that provides insights into the benefits and history of cotton clothing. Based in Pennsylvania, Cotton Mill is dedicated to promoting locally made, high-quality cotton apparel.

Key Details:

  • Location: The company is headquartered in Chambersburg, Pennsylvania, United States.
  • Founders: CottonMill.com was founded by Ed Reiman.
  • Foundation Date: The company was established in the year 1992.

Customer reviews

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(5.0)
Stumbled upon these sweatpants and

Stumbled upon these sweatpants and shorts, and honestly, I'm pretty impressed. The fabric is gorgeous and feels super sturdy. You can tell it's made well, which is rare to find in 100% cotton nowadays. It's like discovering a hidden gem. However, dealing with customer service has been a bit of a rollercoaster. There were times when they were absolutely fantastic, but then there were moments when they really dropped the ball. If only their customer service matched the quality of their products, they'd be unbeatable. Overall, still happy with my purchase, just wish the support was more consistent.

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(5.0)
I recently got some sweats

I recently got some sweats from this place, and wow, they're exactly what I've been needing for the gym! They’re super high quality and have that perfect loose and warm feel. I was worried about the shipping time, but they arrived pretty fast, probably because I'm not too far from their warehouse. Even if they took a bit longer, they'd still be worth the wait. The comfort and fit are spot on, making my workouts so much better. Highly recommend checking them out if you're in need of some good gym clothes.

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(5.0)
I was so excited to

I was so excited to get another pair of those awesome pants I ordered before, but I messed up and picked the wrong item. Total facepalm moment. But Cottonmill really came through for me. Returning the wrong pants was a breeze—no hassle at all. Then I got the right ones without any fuss. Seriously, their customer service is top-notch, and the products are just as great. Now I’ve got the pants I wanted, and I’m super happy with them. Can't wait to shop there again!

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(5.0)
Solid experience at the cotton mill tonight.

Solid experience at the cotton mill tonight. Excellent service from the start, very friendly welcome. Leanne greeted us warmly, seated promptly, drinks arrived quickly. Food came in 20 mins, tasty for the cost, despite a limited menu. Recommended!

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(3.0)
Item arrived ahead of schedule, which was great

Item arrived ahead of schedule, which was great. Unfortunately, it was the wrong item. However, the return process was easy and straightforward. Overall, the experience was mixed, but the efficient return process was appreciated.

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(4.0)
Simple website to navigate.

Simple website to navigate. Orders arrive fast. Items appear as described. Nice variety of ladies' apparel. I like the cotton fabric used in the clothes. However, items are frequently out of stock for a long time.

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(5.0)
I am satisfied with the hoodies I purchased

I am satisfied with the hoodies I purchased recently for my friends and the service is very good. I was pleased when they mentioned we can also shop online.

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(5.0)
Bought second heavy duty cotn

Bought second heavy duty cotn sweatshirt for my husbund; appreciate the good qualiti, heavy cotton in a hooded sweatshirt. The new brick colr is pleasing!

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