Clover.com Reviews - 267

I've been dealing with Clover

I've been dealing with Clover tills for a long time, like 8 years. In the beginning, it was a total nightmare. The tills just wouldn't work because they relied completely on WiFi, and their network was a mess. No WiFi meant no sales, simple as that. Things have improved a bit, but it's still not great. The system is slow, and there's this glitch that's been around forever, like over a year, and no one's fixing it. And good luck getting any support from them; it's like talking to a wall. They’re really fast at taking your money, though. If you’re thinking about getting one, seriously think again.

Dealing with Clover has been

Dealing with Clover has been quite a headache. They mentioned they sent out notifications about plan and pricing changes, but I never got anything, and they couldn't prove they did. After going back and forth for weeks and even filing a complaint with the BBB, I finally got a letter from them. But guess what? It wasn’t even dated and didn’t clarify the original notification issue. I had to agree to new terms just to get back into my account, which felt really unfair. I still don’t know what exactly changed in my plan, and customer service has been pretty useless, just giving me generic responses. This isn’t the first time they’ve messed up communication. While their system works okay, dealing with support is a nightmare. I wouldn’t suggest Clover to anyone running a business. Transparency and good customer service are so important, and they really drop the ball on both.

Dealing with Clover has been

Dealing with Clover has been a frustration for us. We ran a legit transaction on February 2nd for a huge amount, $205,838.34 to be exact, and soon after, Risk Monitoring reached out asking for more info. We got back to them super quick, within 45 minutes, with all the paperwork and details they wanted. But since then? Nada. No money, no timeline, no real updates. We handle about $1.5 million a year with Clover, but when this big transaction got flagged, it felt like they couldn’t care less. Hours spent on calls with agents who are powerless, supervisors with no answers, and promised callbacks that never happen. It’s like talking to a wall. Holding over $200K without proper communication is just wrong. If you run a business and rely on cash flow, be warned: Clover can freeze your funds anytime, leaving you stuck. We’re seriously looking into other options now.

As a small business owner,

As a small business owner, I've had my fair share of challenges, but what happened with Clover and their reseller, Riverside Payments, was something else. My mom got cornered into signing what she thought was a harmless document for comparing payment processing services. Next thing we knew, we received a mountain of unsolicited gear like iPads and POS systems, with a whopping bill of $19,415.44. We never ordered any of this stuff! Trying to sort it out with Clover was a nightmare. They wouldn't give us a return address or any way to send it all back, and their customer service was just a maze of dead ends. It's scary how these third-party resellers operate under Clover's name. For any fellow small businesses out there, be super cautious and double-check everything before you sign.

You won't believe the nightmare

You won't believe the nightmare I went through with Clover and their partner, Merchant Services. I mean, it was a total disaster. Getting in touch with anyone who could actually help me was a Herculean task—12 calls and sometimes waiting a whole month! I was tossed around like a hot potato, speaking to at least 7 different people in a single day, and one call lasted about 3-4 hours. And don't even get me started on their hidden fees. They hit me with $150 charges four times for a measly $1.75 fee they couldn't collect. That's $600 for a $1.75 issue! Canceling the service was another nightmare. For three months, mysterious $52.45 charges kept appearing, and they blamed it on their "leasing" company. It's been exhausting and feels like being trapped. Avoid them at all costs!

I got a POS

I got a POS system for my small business, thinking it would streamline my payments. The device cost me $37.89 a month, not counting the extra $20 for internet. To make matters worse, I had to connect it to my phone’s WiFi, and the battery life was seriously disappointing. It took 3-4 days for payments to hit my account after fees, which was frustrating. Customer service was a nightmare; the rep I initially spoke to vanished after I signed up. I tried reaching out, but got no response. Calling customer service just led me back to the unresponsive rep. Plus, I got hit with unexpected $37 charges for some unclear "tax" issue. Cancelling cost me a whopping $533, and I’m still waiting on my return receipt. Not worth it unless your business is heavy on card transactions.

I've been with this company

I've been with this company for a couple of years, and initially, things were smooth sailing. But lately, the sign-up process has become a real headache. They keep demanding more and more information, dragging the process out for weeks. The rates? Definitely on the high side, and you have to haggle to get something reasonable. The sign-up agents seem inexperienced and disorganized, which doesn't help. I’ve heard that Teya gets you set up in just three days, but with these guys, I'm still waiting after nearly two weeks! Plus, they treat email addresses like official IDs. If your email doesn't match your personal or business name, you're out of luck. Honestly, it's just not worth the hassle when there are other companies out there that could do better.

Wow, what a nightmare dealing

Wow, what a nightmare dealing with Clover during the holiday rush! So, we’ve got their system in both of our bakeshops, right? Imagine the chaos when our gift card system went kaput for two whole weeks over Christmas and New Year 2025/2026. Can you believe there was zero tech support available during that time? We were bleeding money and potential customers because of this mess. When we reached out, hoping for some sort of compensation or even to cancel our contract, they brushed us off. The account manager did offer a measly $500, but we’d have to wait six months for it. Honestly, it felt like a slap in the face. I’ve seen the reviews, and they’re spot on—Clover is beyond unreliable. If you value your sanity and your business, steer clear.

I've been running my business

I've been running my business for over 30 years, and I have to say, this new Clover EFTPOS machine has been a real headache. A customer tried to pay by tapping his card, and it just froze on processing—no payment went through. I had to restart the machine, and still no luck. I've already made more than 15 calls about these issues, and it's frustrating, especially for small businesses. Some credit cards don't work over the phone, which wasn’t a problem with the old Fiserv machines. Now, I’m stuck using a gateway because the Clover machine won’t accept certain payments. Clover never apologizes; they just act like I’m clueless. Received this machine last November, and it's the worst I've ever dealt with. Do better, Clover and Fiserv!

Dealing with this company was

Dealing with this company was like stepping into a maze with no exit. We submitted a significant transaction, and it quickly spiraled into a chaotic ordeal. They held onto my client's funds for nearly three weeks with no clear explanation or accountability. Apologies were given, but they don’t pay the bills or support my team. Scheduled calls were missed, leaving me feeling ignored and frustrated. It felt like they were intentionally dragging their feet. I couldn't believe my bank had recommended them. If you can’t escalate a problem for resolution, it’s a setup for failure. I’m moving my accounts elsewhere and saying goodbye to Frost Bank as well. This experience has been nothing short of a lesson in corporate greed.

Clover POS proved disastrous for our small business

Clover POS proved disastrous for our small business. A substantial scam drained thousands, and Clover irresponsibly released funds without notice. Despite presenting clear evidence of the fraud, they sided with the scammer, offering no help in recovering our losses. Adding to the chaos, they imposed a hold on future payments, compounding our troubles. Communication was inconsistent and unhelpful, making the situation worse. Clover's inadequate security measures and lack of support jeopardized our business, creating a financial nightmare. I strongly caution against using Clover POS due to its failure to protect businesses from scams and its inability to provide effective customer assistance during critical incidents.

I've been using this service

I've been using this service for about two years, and let me tell you, the hidden charges are endless. Recently, they tried to slap on an extra $370 a month just for inventory. Calling customer support is a nightmare, with long wait times and unhelpful responses. The real headache started when I tried to cancel. Despite numerous calls and emails, no one seems capable of closing my account, and I'm still getting billed for a service we stopped using months ago. Even my account rep who supposedly closed it is suddenly unreachable. After a morning of bouncing between 800 numbers, I finally found someone in payment processing who promised to help, but I'm not holding my breath. Seriously, steer clear of this company!

Man, using Clover has been

Man, using Clover has been a real headache for us. We switched over, thinking it would solve all the issues we had with our old POS system. But guess what? We've run into even more problems. Every time they roll out an update, it's like they completely forget about the 700 apps they're supposed to integrate with. They boast about that number, but honestly, each update seems to break more than it fixes. If it weren't for the contract, we'd have jumped ship to another system like Toast by now. We've been stuck with this for over eight months, and it's been nothing short of frustrating. Honestly, I don't usually write reviews, but I feel like I have to warn other business owners not to fall into the same trap.

Pretty frustrating time

I’ve had a pretty frustrating experience with a card terminal contract that ends in November. When I initially signed up, I was under the impression that after three years, I’d own the terminal. But now, I’ve discovered I’ll be paying for it indefinitely. Over the contract, I’ve shelled out almost £4,000, expecting to eventually own the device. Instead, I found out it’s locked and unusable with any other provider. Why was I even told I could "keep" it? It feels like a total scam. I’d warn anyone considering their services to think twice and maybe just buy a terminal outright elsewhere. Planning to report them to the Financial Ombudsman and Trading Standards because these practices are just wrong.

So, I run this little

So, I run this little restaurant, right? This sales guy from Clover kept showing up, like five times, pushing their products. He kept telling me my business would tank without them, and every time I tried to say I wasn't interested, he'd just interrupt. He kept bragging about his 30 years in the industry, acting like he knew my business better than I did. When I finally had enough, he called me rude and even threatened to bad-mouth my place. I called Clover to complain, and they basically laughed it off, offering me a deal instead. They refused to give me a corporate contact unless I signed up. No supervisors, no help, just a complete joke. I can't see why anyone would want to deal with them.

Dealing with this company has

Dealing with this company has been a complete nightmare for my small coffee shop. I took over the business 15 months ago and got stuck with their terrible service from the previous owner's lease. Their tech support is unbelievably bad; they messed up my customer loyalty program while trying to fix promo issues that hadn't worked for a year. I have no idea how they manage to stay afloat. The frustration is real, and I'm currently stuck on the phone with them trying to sort out the mess they created. Thankfully, a competitor is offering to help buy out my contract, and I can't wait to switch, even if it means dealing with early termination fees. This experience has been beyond frustrating.

I thought I was making

I thought I was making a great move for my small business by switching to Clover POS. Got a call from a rep who seemed to be with Clover, but turned out she was with MerchantOne. She promised everything: low rates, custom domain, ecommerce, inventory tracking—you name it, at no extra cost. And hey, half off on hardware! Sounded like a dream, so I signed up. But soon I found out the hard truth. The rates were higher than promised, all those features needed extra paid apps, and the "support" was a joke. My so-called point of contact vanished, and I was stuck with hidden fees and a nightmare contract. I felt completely scammed and had to take drastic steps to protect my business. Beware!

Dealing with Clover started off

Dealing with Clover started off like a dream. First few months, everything was smooth, and the rep was super attentive, helping out with all sorts of issues. But then it turned into a nightmare. Fees just kept piling up, and they always found some excuse to withhold money. Whenever I called, they promised to fix things, but the next day, there were more fees and more waiting. They even suggested settling for less than what they owed. Ridiculous! In the past year, I barely used them, maybe twice a month, but the payments were always short. Out of $450, getting back $150 felt like a win. If you're thinking about using them, seriously, just look somewhere else. It's not worth the hassle.

I had quite a frustrating

I had quite a frustrating experience with this company. It’s like they’ve mastered the art of keeping you on hold forever whenever you try to reach customer service. And those hidden fees? They’re just absurd, popping up out of nowhere even after you think you've canceled the account. It's like they have a knack for taking your money without a proper explanation. I honestly feel they’re more of a scam than a legitimate business. If you’re looking for a reliable alternative, Square is the way to go. They’re straightforward, quick to assist, and genuinely seem to care about their customers. In my opinion, Clover should be seriously looked into by the authorities. Stay clear, folks!

If you're thinking about using

If you're thinking about using this platform for your business, think twice. It's been a nightmare for me. They have these hidden fees that catch you off guard. Imagine being charged $175 for a 75-cent transaction, just because I tried to manage my account my way. Every time I called to sort it out, the customer service reps weren't helpful at all. Instead, they lectured me about how to handle my finances, offering advice I didn't need. It's hard to describe every bad moment I had with them, but trust me, spare yourself the hassle and look for another service. They ended up taking hundreds, maybe even thousands, from me. Seriously, if you value your peace of mind, look elsewhere.

I had quite the experience

I had quite the experience with Clover's card processing terminal. After just three years of using their latest model, they sent me a letter saying they’d stop providing service unless I upgraded to their new terminal. My terminal was working just fine, so I didn’t see the point. Then, they jacked up my monthly fees, clearly trying to pressure me into upgrading. I decided enough was enough and switched to another company. To add insult to injury, Clover hit me with extra charges to close my account, including a $99.95 "End of Service Fee." The whole thing felt like a bad joke. Honestly, there are way better options out there. Do your research and steer clear of Clover.

Honestly, dealing with Clover has

Honestly, dealing with Clover has been a nightmare. Their machines are crazy pricey, and the customer service? Don’t get me started. When I decided to send back these bulky machines, they made me pay for the return shipping, which cost me nearly $100! It's like they're just out to drain every penny from small business folks like me. Their approach seems more about making money off us rather than genuinely helping. If you're running a small business and considering Clover, I’d suggest steering clear. There are definitely better options out there that won’t leave you feeling ripped off. Save yourself the hassle and look for something that actually values its customers.

You know, dealing with Clover

You know, dealing with Clover has been quite the ordeal for small businesses around here. They seem to keep hiking their rates, hitting the little guys who don’t have the same leverage as the big firms. It's frustrating, and I've been actively warning local businesses about this. Just last week, I chatted with the owner of our neighborhood Indian restaurant and the pizza place down the block. Both of them decided to ditch Clover after realizing the costs were just too much. It feels good to see them making a change, but there's still a lot to do. I’m committed to helping more small businesses in town reevaluate their options. This is just the beginning of the fight.

Honestly, dealing with Clover has

Honestly, dealing with Clover has been a nightmare. I wanted out before the device even showed up, but nobody bothered to help or even get back to me. When the device finally arrived, it was a total letdown. Printing labels? Forget about it. Tracking inventory? Not happening. Their customer support is overseas, and the reps can't handle even the simplest problems. It feels like they just don't care about their customers. I thought this would make managing my business smoother, but it's been nothing but headaches and frustration. If you're considering Clover, I'd seriously think twice. It's been a huge hassle, and I regret choosing them for my business needs.

I've been with this company

I've been with this company for a while now, and it's been a frustrating journey. At first, things seemed fine, but out of nowhere, fees started climbing, all in the name of "business growth." I noticed after about three years, my devices started acting up. They said I needed to upgrade or they'd stop my security monitoring and hike up my fees. Recently, they claimed one of my sensors was "tampered with" and shut off my credit card payments, insisting I buy a new device. If I want to process payments again, they say I'm not P2PE compliant. Their fees, both monthly and for credit card processing, are just out of control. I regret ever trusting their promises.

I gotta share my experience

I gotta share my experience with Clover, hoping it helps someone out there. We signed up thinking it’d be smooth sailing, but boy, were we wrong. Just a couple of weeks in, fees started creeping up without any heads-up. Worse, they put our credit card funds on hold for over a week! We tried reaching out to customer service, but it was like talking to a wall. Two scheduled calls with the risk department never happened, and getting through to a manager? Forget about it, they just keep bouncing us to supervisors who can’t help. We're still out thousands of dollars with no answers. Seriously, steer clear of Clover if you value your sanity and your money.

We tried to cancel our

We tried to cancel our Clover website account back in June since we moved to a new CMS for our non-profit. They sent an email with a cancellation form, which I filled out right away. But, somehow, they kept charging us for five months. I reached out twice through emails and left voicemails, asking for a refund and proper cancellation, but got silence in return. We even had to get our bank to stop the payments. They took $156 from us, and it’s disappointing, especially since they’re supposed to be a Christian ministry company. Clover used to be great before Ministry Brands took over, but now it feels like dealing with a chaotic and impersonal mess.

As a regular at this

As a regular at this place, I thought I’d share a bit about my experience. It’s been quite a journey dealing with their payment system. At first, everything seemed smooth, but then the hidden fees started popping up everywhere. It’s like they’re just waiting for you to notice, and by then, it’s too late. And the whole credit card processing thing? It’s a nightmare. Feels like they’re just letting those companies take advantage of us without any help in sight. It's frustrating, really. I’d suggest keeping your distance unless you’re ready for some unexpected costs. If I could, I’d give them no stars at all. Seriously, it’s been quite an ordeal.

I've been dealing with this

I've been dealing with this company for a few months now, and it's been a nightmare. The pictures of my products just don't show up on delivery platforms, and then they had the nerve to take my app offline for nearly two weeks. That meant 12 days of lost orders and revenue. When I try to get help, I'm stuck on hold forever, only to be bounced around to different people who never seem to solve anything. They just keep saying they're working on it, but nothing changes. And don’t even get me started on their billing partner, Merchant One—it's like they're only interested in collecting fees and not helping at all. Avoid this service at all costs.

You won't believe what happened

You won't believe what happened with this company. I had already verified my account through email and text, even provided years of personal info. Then they transferred me to someone named Lawrence Sir. Not sure that's his real name, but whatever. He asked me to verify everything again. I tried explaining that I had already done it and just needed to finish some documents from Clover. We went back and forth, and I asked to speak with a manager. Instead, he put me on hold and then told me a manager would only talk if I verified everything again. I'm just trying to get a manager to sort this out. Feeling really frustrated with their process.