Refund approved, slow pace
Bought a model with messy UVs. I opened a ticket with screenshots, and support approved a refund in about a wek. It worked out, but that review window felt long when the asset was unusable.
CGTrader is an online marketplace for licensable 3D models, serving independent artists, studios, and enterprises in gaming, architecture, film, and 3D printing. The platform offers over two million production-ready assets in all major file formats, supported by a global designer community spanning 180+ countries. Buyers can communicate with designers directly, commission custom projects, or post job openings on the integrated 3D job board. CGTrader also provides an enterprise 3D modeling service—marketed as Modelry and CGTrader ARsenal—that generates assets from 2D product images for e-commerce, AR/VR, and advertising. Over 100 Fortune 500 companies use the platform.
Key Details:
Location: The company is headquartered in Vilnius, Lithuania.
Founders: CGTrader was founded by Marius Kalytĭs, Dalia Lašaitė, and Donatas Aksomitas.
Foundation Date: The company was established in the year 2011.
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