Carewell.com Reviews - 60

Great customer service, always

Great customer service, always on time and very helpful. The delivery was quick, which saved me from having to store the large item. Changing the delivery date through text was really simple with Carewell.

Carewell offers a good selection of brands

Carewell offers a good selection of brands, fair prices, and quick shipping. The advice and suggestions they provide have been useful to me as a caregiver for my 94-year-old mother with Lewy Body Dementia.

This company offers great products and quick delivery.

This company offers great products and quick delivery. Their customer service is also really friendly and helpful, making the whole experience pleasant. I'd definitely suggest them to others.

This is the greatest company ever

This is the greatest company ever, with tons of good products and nice people who work there. They are fast at sending shipments to your home. Thanks for being a great company. Lori B

To keep it simple, every time I buy from Carewell

To keep it simple, every time I buy from Carewell, the product arrives in great shape, on schedule, and it’s always exactly what I asked for. Very trustworthie. Thanks.

They offer great customer support

They offer great customer support, if there is an issue with a product they try hard to help you. The staff is very friendly and always ready to answere your questions.

Carewell stands out among other online companies.

Carewell stands out among other online companies. Their prices are fair and their shipping is quicker then that A to Z company! Also, their customer service is superb.

Carewell is a really good experience.

Carewell is a really good experience. Their products are very useful and the staff is friendly. I don’t think any other medical supply company is this grate anywhere.

I am happy with my experience with this company.

I am happy with my experience with this company. They really care about the products and the service they offer to every customer, and that is very important for me.

I ordered from Carewell for the first time

I ordered from Carewell for the first time. I am happy with the quality of the disposable bed pads. The price was good for the amount and the quality I got.

Great team

Great team, very helpfull with explaining products and fast in sending orders. They really care about customers and make shopping simple and quick.

Good variety of products and fair prices.

Good variety of products and fair prices. Fast shipping. Got a personal note with my order. Feels like genuine folks who care about customers.

The agent I spoke with, Brandi, was friendly

The agent I spoke with, Brandi, was friendly and supportive. I really like that I can reach a live person anytime, 24/7, without any hassle.

Fantastic service from the staff

Fantastic service from the staff, products are good and prices are fair, shipping was really quick and reliable. Very happy with my order.

Very clear comunication

Very clear comunication; fair prices; nice range of items; easy to change ship date on AutoShip orders. Thanks for the good service.

Good help, talking to support is really nice...

Good help, talking to support is really nice...you get to speak with an actual human. Gives tips and help on looking after things.

I had a missed or misplaced order, and once

I had a missed or misplaced order, and once I let Carewell know, they quickly sent a new order to us at home!! Thanks, Carewell.

These briefs are really soft and quite comfy.

These briefs are really soft and quite comfy. They seem to do exactly what they're said to do. I would recomend them.

This company always delivers on time!

This company always delivers on time! Their products are really good, and their customer support is always helpful!

Great comunication

fair prices; nice variety of items; easy to change delivery time on AutoShip orders. Thanks for the good service.

The chucks bed pads are really nice.

The chucks bed pads are really nice. The quality is great, and the price is hard to beat. Thank you so much.

I was relly happy to discovr a

I was relly happy to discovr a honest seller of incontinece supplies that didn't seem like they were tryin' to overcharge for stuff needed to care for my agin' mother in law. Autoship reminders helpd me keep track of future orders, includin' pushin' back the ship date if we weren't ready for another order. Shippin' was free and items arrived real fast and in strong packagin'.

I needed to get my regular supplies

I needed to get my regular supplies shipped to my vacation spot in a remote area in New Mexico. FedEx and UPS serve the location, but my address wasn't recognized by them. However, Carewell managed to sort it out for me. I called after hours, and the lady from Canada who assisted me was really patient and helpful.

Price

Overall I am happy with the customer service and how quickly your products arrive. I do wish occasionally they would have a coupon or special price break for monthly, regular customers. I've yet to receive any coupons for monthly customer loyalty.

Carewell has always been

Carewell has always been there for me no matter the situation or last minute changes that may happen. A Professional and friendly staff member always there to help. O only gave them 5 stars because it didn't go up to a million.

I help take care of my elderly dad and he uses the 10g boost shakes 24 pk.

I help take care of my elderly dad and he uses the 10g boost shakes 24 pk. I've bought these for a long time. I was glad to find them on carewell and set up auto delivery and payment for less money. Then my bank blocked the payment cause it jumped from $50 to $110 without telling me. I asked if this was a mistake and if I could get money back, two diffrent people said NO and that prices change! Who pays $100 for boost shakes? If you just buy once it's fine. But if you try their saver plans you might get charged more like I was! really bad thing to do to people with limited income. not right at all.

Return policy

I bought diapers for my daughter who suffered two strokes and they are too small. Farewells return policy states they accept returns of diapers as long as they are unopened and in the original packaging yet they will not accept them as a return which is in direct contradiction of their own policy. They’ve lost a lot of business and will be reported for business fraud to th AG and BBB.

I would rate this company LESS than one star

I would rate this company LESS than one star I typed ULTRA pads in the search bar and it showed many items I chose 3 different brands I tried one pad from each brand and they are TERRIBLE they will not accept returns DO NOT order from this COMPANY CAREWELL If I had bought them in a local store and didn’t like them and only used ONE pad they would give me full refund!

This company sells Duocal as "high calorie" with 492 calories

This company sells Duocal as "high calorie" with 492 calories PER SERVING. What they dont say is that 100 grams is the whole can and it costs $40. Each scoop gives only 25 calories so this is NOT a high calorie product! This is misleadng and dishonest! I will NOT buy from them again!

False advertising

This company promotes a product called Duocal, as a HIGH-CALORIE supplement . The can says it has 492 calories per serving, which is 100 grams. What they don't tell you is that a serving is the entire CAN!