Carewell.com

Due to my age and health, I encounter many challenges with today's technology. I faced difficulties while placing an order online. Thankfully, through the Chat system, a very nice woman helped me finalize and submit my order. Later, when I needed to update my payment method and called the billing department, another helpful woman assisted me. Unfortunately, my card wasn't accepted at first. However, she persisted and tried everything until finally my card was accepted and my order went through. Overall, it was a bit stressful, but I enjoyed speaking with these helpful young ladies.

When my daughter needed Interdry for her Hidradenitis Suppurativa, I was lost on where to find it beyond Amazon. Local stores didn't carry it, and the prices online were high. Luckily, I stumbled upon Carewell.com thanks to a Reddit thread. Their price was lower than Amazon, plus I got $10 off my first order. The shipping was faster too. I ordered on a Sunday night, and it arrived on Tuesday, two days earlier than expected. I'll definitely turn to Carewell.com for future medical supply needs.

In recounting my experience with UPS failing to deliver my Carewell package, I must acknowledge the notable compassion and understanding exhibited by their representative. Despite my initial dismay, the Carewell representative promptly reissued the order, resulting in its arrival a mere two days later—a remarkably swift turnaround. This timely resolution brought considerable satisfaction, especially considering the genuine necessity of the items in question.

I was relly happy to discovr a honest seller of incontinece supplies that didn't seem like they were tryin' to overcharge for stuff needed to care for my agin' mother in law. Autoship reminders helpd me keep track of future orders, includin' pushin' back the ship date if we weren't ready for another order. Shippin' was free and items arrived real fast and in strong packagin'.

Your return policy is good to start with. But Safia, your amazing rep, really made it great. Her careful work to secure info was super helpful. Her caring way to handle concerns was much appreciated. Don't know her pay, but it's not much. If she wants a boss role, give her a shot. She's smart and gets things done. Hope you value Safia. Thanks, Safia.

I called two days ago to place a phone order and was told it would arrive today or tomorrow. Today, I checked my order status and saw it hasn't shipped yet. So, I called in, and the representative said he would check and call me back with the status. I expected the first part, but was very plesantly surprised with the second. Thank you.

Man, everyone I've talked to at this place is just super nice! Like, seriously, haven't met a single grumpy soul. I'm on the hunt for this thing I wanna show to someone, and I can't quite put it into words, but they're being so patient. Once I track it down, it's going straight to her. Major props to them for treating me so well.

I needed to get my regular supplies shipped to my vacation spot in a remote area in New Mexico. FedEx and UPS serve the location, but my address wasn't recognized by them. However, Carewell managed to sort it out for me. I called after hours, and the lady from Canada who assisted me was really patient and helpful.

Ordered a bunch of medical gear and stuff from them, and every time I hit them up, they're like a ray of sunshine. Super pro, efficient, and that friendly vibe? It's like talking to your buddy. Seriously, it's not just about the top-notch products, it's the whole package.

Carewell has always been there for me no matter the situation or last minute changes that may happen. A Professional and friendly staff member always there to help. O only gave them 5 stars because it didn't go up to a million.

Canceled my order with Carewell, and they made it a breeze. Seriously, they're like the superheroes of customer service. Super helpful and if I ever find myself in need of more medical gear, no doubt I'm hitting them up again.

Carewell is an amazing famly busines that offers products that are essential in the care of people with special skin and nutritional needs. They also provide information about various diagnoses which is very helpful.

They really care bout customers. Give extra info to help make right choices. In this case, it's briefs for my wife in a dementia care home. Highly recommend their services. Been with them for bout 2 2/2 years.