Overview

Blinds-2go.co.uk has a 2.3 - star rating from 3 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Blinds 2go, a pioneer in online made-to-measure blinds and curtains for over 23 years, boasts unparalleled service. Having adorned over 14 million windows, they guide customers in discovering the ideal window coverings for their homes. With a commitment to simplicity, Blinds 2go's customer service team, swift sample delivery, high-quality products, and unbeatable value reflect their dedication to making made-to-measure solutions effortless. From measurement to installation, Blinds 2go is the trusted choice for transforming windows with precision and style.

Key Details:                                                                  

  • Location: The company is headquartered in Nottingham, United Kingdom.
  • Founders: Blinds-2go.co.uk was founded by Byron Crawford.
  • Foundation Date: The company was established in the year 2001.

Customer reviews

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(1.0)
Ordered 2 electric Smartview Click2go
by Ashleigh

Ordered 2 electric Smartview Click2go Roman blinds and 2 Twist2go roller blinds in October 2023, totaling £620. The roller blind installation turned disastrous; it constantly slipped despite assurances from online support. Electric Roman blinds had a sizing issue; the header rail was 3cm too long. Customer service's response was obstructive and ignorant, blaming measurement errors. Attempts to resolve the issues with promised fittings and replacements proved futile. The replacement blind had a different shade. Despite being pensioners and disabled, we were pressured for a video of the fitting. Unresolved problems persist, prompting consideration of legal action and a complaint to Trading Standards. It's bewildering that a company of such financial stature can't rectify issues stemming from their products.

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(5.0)
I made an error in my measurements
by STEPHEN Webb

I made an error in my measurements, and when I contacted customer service, they not only assisted me but also generously offered a fifty percent discount for a reorder. This was a considerable saving, and I appreciate their understanding. The quality of the shutters is excellent. The customer service's decency and willingness to work with customers make this a positive experience, and I'm highly satisfied with the quality of the shutters.

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(1.0)
I'm very disappointed with my
by Helen mills

I'm very disappointed with my experience with this company. The vertical blinds I received had a defective rail. Despite contacting them and providing a requested photo, it's been nearly two weeks without any response. This lack of communication is unacceptable, and if a resolution isn't offered promptly, I'll have no choice but to dispute the charge with my credit card. The customer service has been utterly unsatisfactory.

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