Reviews Summary

Blinds-2go.co.uk has a 4.0 - star rating from 13 reviews, indicating a high level of customer satisfaction!

5 stars
8 Reviews
4 stars
2 Reviews
3 stars
0 Reviews
2 stars
1 review
1 stars
2 Reviews
Rating (1.0)

About company

Blinds 2go, a pioneer in online made-to-measure blinds and curtains for over 23 years, boasts unparalleled service. Having adorned over 14 million windows, they guide customers in discovering the ideal window coverings for their homes. With a commitment to simplicity, Blinds 2go's customer service team, swift sample delivery, high-quality products, and unbeatable value reflect their dedication to making made-to-measure solutions effortless. From measurement to installation, Blinds 2go is the trusted choice for transforming windows with precision and style.

Key Details:                                                                  

  • Location: The company is headquartered in Nottingham, United Kingdom.
  • Founders: Blinds-2go.co.uk was founded by Byron Crawford.
  • Foundation Date: The company was established in the year 2001.

Customer reviews

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(1.0)
Ordered 2 electric Smartview Click2go
by Ashleigh

Ordered 2 electric Smartview Click2go Roman blinds and 2 Twist2go roller blinds in October 2023, totaling £620. The roller blind installation turned disastrous; it constantly slipped despite assurances from online support. Electric Roman blinds had a sizing issue; the header rail was 3cm too long. Customer service's response was obstructive and ignorant, blaming measurement errors. Attempts to resolve the issues with promised fittings and replacements proved futile. The replacement blind had a different shade. Despite being pensioners and disabled, we were pressured for a video of the fitting. Unresolved problems persist, prompting consideration of legal action and a complaint to Trading Standards. It's bewildering that a company of such financial stature can't rectify issues stemming from their products.

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(2.0)
Regrettably, I haven't got my hands
by Karen

Regrettably, I haven't got my hands on the product yet. Placed my order on March 12th, expecting it within 7-10 days, but it seems it won't even leave the UK until after Easter. I needed it for a project due by Easter, but now that's out of the question. Hopefully, the product will be worth the wait. Just a heads up, they manufacture abroad, so anticipate delays when ordering. I didn't know this; assumed it was a UK-made product at UK prices. Disappointing revelation.

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(5.0)
I made an error in my measurements
by STEPHEN Webb

I made an error in my measurements, and when I contacted customer service, they not only assisted me but also generously offered a fifty percent discount for a reorder. This was a considerable saving, and I appreciate their understanding. The quality of the shutters is excellent. The customer service's decency and willingness to work with customers make this a positive experience, and I'm highly satisfied with the quality of the shutters.

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(1.0)
I'm very disappointed with my
by Helen mills

I'm very disappointed with my experience with this company. The vertical blinds I received had a defective rail. Despite contacting them and providing a requested photo, it's been nearly two weeks without any response. This lack of communication is unacceptable, and if a resolution isn't offered promptly, I'll have no choice but to dispute the charge with my credit card. The customer service has been utterly unsatisfactory.

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(5.0)
I ordered blinds from Blinds 2go for the second
by Michael Don

I ordered blinds from Blinds 2go for the second time and I'm really happy with them. The ordering process is easy with lots of options. The measuring instructions are clear. The blinds are nicely made and look good. I picked the perfect fit for my bathrooms. They were easy to fit, no drilling needed. The price is fair compared to other companies. I can definitely recommend Blinds 2go. Everything went well from start to end.

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(5.0)
The measurement process made simple
by Anonymous

The measurement process made simple by Blinds2go's instructions. Once ordered, I was informed about a delivery date which was accurate. I ordered a twisty mechanism blind and installation was nearly instant. It's very secure and doing a great job. Much easier than drilling holes! Very happy.

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(5.0)
Ordered 2 sets of plantation shutters.
by Anonymous

Ordered 2 sets of plantation shutters. Quelity was amasing and they were packaged realy well so no damages during transit. Very easy and straightforward to install. My only very small critisim was that they sent black head screws which now need to be covered, other than that Im over the moon

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(5.0)
Ordered lots of blinds for our home
by mickaela

Ordered lots of blinds for our home, kitchen, hall, bathrooms, and landing all came well packed. Like the materials and fitting was easy. Vertical blinds fit like another famous brand we had, so it was a simple switch (Hilarys quoted us 6 times higher than blinds 2go!).

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(4.0)
This company is good.
by Ohne

This company is good. I've bought lots of blinds from them and always liked the quality. The service is great, and they handle any issues well. I called today about a new blind, and the staff were really helpful. They're sending me some samples.

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(4.0)
We ordered a blakout skylike
by Anonymous

We ordered a blakout skylike bling. It didn't fit. We messaged on WhatsApp. They replied fast (on Saturdy). Louise saw our pics, found a fix, and ordered parts. Louise was nice and answered our questions. The process was easy and quick.

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(5.0)
Engaging in a conversation to obtain
by Marie

Engaging in a conversation to obtain a response to your inquiry is a straightforward process, characterized by efficiency and courtesy. I express gratitude for the assistance received, as it was beneficial and reassuring.

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(5.0)
Ordered blinds 3 years ago.
by Verity

Ordered blinds 3 years ago. Reached out for new clips recently. Great service, quick response. Louise Featherstone, Jake, and Carolyn were very nice and sent x5 clips for free. Recommend this company for good service.

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(5.0)
Got these for my patio door
by Anonymous

Got these for my patio door and I'm really liking them! Now I can open my doors without dealing with noisy blinds or curtains getting stuck.

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