Reviews Summary

Birdfy.com has a 3.8 - star rating from 4 reviews, indicating a low level of customer satisfaction!

5 stars
2 reviews
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Rating (1.0)

About company

Birdfy aims to make birdwatching enjoyable and accessible for everyone. Leveraging over 20 years of expertise from Netvue Technologies, the brand combines smart camera technology with innovative designs. Their flagship product, the Birdfy Feeder Camera, allows users to easily observe and identify backyard birds in real time. Birdfy offers a range of feeders, birdhouses, and accessories to enhance the birdwatching experience. The company is dedicated to connecting people with nature through thoughtful care and advanced technology.

Key Details:

  • Location: The company is headquartered in Pasadena, California, United States.
  • Founders: Allen Chen is the CEO of Birdfy.
  • Foundation Date: The company was established in the year 2020.

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Customer reviews

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(5.0)
I strongly recommend Netvue Birdfy feeders! I strongly recommend Netvue Birdfy feeders!

I strongly recommend Netvue Birdfy feeders! I own the Birdfy Feeder 1 and the Humfeeder with dual cameras, and I love watching the birds up close. The birds seem to enjoy the feeders as well. The cameras catch birds flying and capture all the fun moments at the feeders. I haven't seen a better camera feeder around. The app is fantastic and sorts the bird species, which I really like. They're well-built, and there are lots of attachments available. Birdfy is really doing its best for its customers.

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(5.0)
I have nothing but positive things to I have nothing but positive things to

I have nothing but positive things to say about Birdfy feeders and my experience with them. My daughter gave me my first one as a present, and the joy it brought me was worth so much! The videos and pictures were clear, and watching them live was so enjoyable. After that first one, I got a few more feeders and even gave them as gifts. I own the Birdfy1, Birdfy Duo 2, Bamboo feeder, Bamboo mini feeder, and two stand-alone cameras. In my view, their customer service is the best, hands down!

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(3.0)
Overall, I am satisfied with the Birdfy 'Bamboo' feeder and camera. Overall, I am satisfied with the Birdfy 'Bamboo' feeder and camera.

Overall, I am satisfied with the Birdfy 'Bamboo' feeder and camera. However, the setup instructions and the 'Chat' support with tech advisors were not very helpful and gave incorrect guidance. The camera has an alarm that sounds when motion is detected, and although it is said to be turn off, the advice I received was inaccurate from the beginning. It was quite confusing and a bit annoying.

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(2.0)
I’ve bought a few products from Birdfy, and I’ve always been let down. I’ve bought a few products from Birdfy, and I’ve always been let down.

I’ve bought a few products from Birdfy, and I’ve always been let down. Even though the products seem pricey and look like they should be high quality, it’s just a facade. In reality, they’re just low-end Chinese products from a company pretending to be based in the US. The products don’t work well, and the software is full of bugs. It’s frustrating how many problems keep popping up with these items. I would highly recommend avoiding this company – you’ll just end up paying a lot of money for subpar stuff.

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