Reviews Summary

BiggerBooks.com has a 2.0 - star rating from 8 reviews, indicating a low level of customer satisfaction!

5 stars
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5 Reviews
Rating (1.0)

About company

BiggerBooks stands as a premier online textbook vendor, specializing in providing highly discounted books and textbooks. Leveraging proprietary technology, the platform achieves savings of up to 91% over list prices by meticulously comparing prices across the web. Whether purchasing or renting textbooks, BiggerBooks simplifies the process, allowing customers to easily acquire the resources they need for studying. With a focus on affordability and accessibility, the platform enables individuals to allocate their time and attention to academic endeavors, prioritizing the study experience. BiggerBooks emerges as a go-to choice for cost-effective and convenient access to a wide range of textbooks.

Key Details:                                                                  

  • Location: The company is headquartered in Lexington, Kentucky, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2001.

Customer reviews

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(4.0)
Company took some time cuz
by Joshua

Company took some time cuz of the holidy but got the book in time and in great shape! Saved me a lot of money by rentin insted of buyin.

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(2.0)
The company should make sure buyers know
by John P

The company should make sure buyers know if the book they want is available and when it will be sent. Also, they need to keep in touch with buyers if they can't send the order on time.

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(1.0)
Ordered 12 books, but got an
by Anonymous

Ordered 12 books, but got an email after 3 days saying they couldn't find any suppliers. They shouldn't advertise and take orders for books they don't have in stock.

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(1.0)
Customers should be informed
by Anonymous

Customers should be informed about the book's availability and prompt shipment. BiigerBooks should enhance communication when facing delays in fulfilling orders.

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(5.0)
The company delivered my book in
by MICHELLE EARLY

The company delivered my book in excellent condition, shielded by a sturdy cardboard envelope. The cellophane wrapping and clear instructions ensured the book's integrity. Opting for the unbound copy due to budget constraints, I appreciated the two pre-punched holes for easy binding. This practicality makes them a reliable choice for future class-related book needs.

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(1.0)
My experience with the company was
by Marie

My experience with the company was disappointing. They canceled my order without notifying me, and I only found out three days later through my account. Upon reordering with urgent one-day shipping, the confirmation email removed the expedited delivery option. Although I wasn't charged, the uncertainty of when my order would be sent left me dissatisfied. Communication and fulfillment fell short of expectations, creating an inconvenient situation with the book's urgency.

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(1.0)
Bigger Books' failure to promptly disclose stock unavailability marred my experience
by Charles Cason

Bigger Books' failure to promptly disclose stock unavailability marred my experience. Placing an order without being informed, I discovered later that the desired book wasn't in stock. Despite numerous inquiries via Gmail and their website, obtaining acknowledgment of the issue was a prolonged and frustrating process. The company's reluctance to provide a clear restocking timeline added to the inconvenience. Ultimately, the cancellation of the order and subsequent refund were the only resolutions, leaving me dissatisfied with the lack of upfront communication and transparency regarding stock status.

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(1.0)
I ordered a book on the 6th for a gift
by Brian

I ordered a book on the 6th for a gift, but it hasn't arrived, and it's not even in the warehouse yet. The delay is causing concern, and I would appreciate information on when I can expect the delivery.

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