Read 6 Real Customer Reviews of BarnesandNoble.com

Reviews Summary

BarnesandNoble.com has a 2.8 - star rating from 6 reviews, indicating a low level of customer satisfaction!

5 stars

2 Reviews

4 stars

1 review

3 stars

0 Reviews

2 stars

0 Reviews

1 stars

3 Reviews

About company

Barnes & Noble stands as the world's largest retail bookseller and a prominent retailer of content, digital media, and educational products. Operating over 600 bookstores and BN.com, one of the premier e-commerce sites, the company is a cornerstone in the literary landscape. The Nook Digital business offers NOOK® tablets, e-Readers, and an extensive digital content collection through the NOOK Store®. With a mission to be the best omni-channel specialty retail business in America, Barnes & Noble aims to support customers and booksellers in reaching their aspirations while actively contributing to the communities they serve.

Key Details:

Location: The company is headquartered in New York, United States.
Founders: BarnesandNoble.com was founded by Leonard Riggio.
Foundation Date: The company was established in the year 1917.

Customer reviews

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(5.0)

B&N have been so lazi.

by Penny May 17, 2024

B&N have been so lazi. Their collection is just wow! I love their hardcovers, I'm like in love with them. Since the pandemic, I go almost every month. Every penny spent is worth it!

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(5.0)

Barnes & nobles was a gud place

by Latra May 13, 2024

Barnes & nobles was a gud place for me to restart in my reading but to wait on delivery is terrible I ordered it on Monday took about a week and a half to get a book never do that again

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(4.0)

Love this spot!

by Mandee K April 2, 2024

Love this spot! They've got nearly every book you could want! Prices are a bit high, but books are in great shape. Always new releases and mags. Also, learning books for kids. Something for everyone! If you think you can't find a book, try here - you'll probably find it.

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(1.0)

Approaching the two-week mark

by Anonymous March 1, 2024

Approaching the two-week mark, and my books are nowhere in sight. It's as if I could have authored a whole book myself during this wait!

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(1.0)

My experience with Barnes & Noble was lbad

by Peter Carlson February 16, 2024

My experience with Barnes & Noble was lbad. Purchasing an e-book, I anticipated a straightforward process, yet encountered frustrating issues. The online chat was a time-consuming joke, with prolonged waits and no resolution. Telephone service was equally disappointing, plagued by extended hold times, poor connections, and language barriers. The necessity of proprietary software was unclear. While I eventually secured a refund after hours of unproductive attempts, the overall customer service was abysmal. Unfortunately, this ordeal ensures I won't be returning to Barnes & Noble.

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(1.0)

Received a Christmas record duplicate

by Dawn Z February 14, 2024

Received a Christmas record duplicate, attempted exchange with receipt and unopened item, but they refused. Poor customer service; won't shop here again.

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