Reviews Summary

Bestcustom.co has a 3.1 - star rating from 53 reviews, indicating a low level of customer satisfaction!

5 stars
17 reviews
4 stars
8 reviews
3 stars
8 reviews
2 stars
2 reviews
1 stars
18 reviews
Rating (1.0)

About company

Best Custom is a dedicated and young team committed to providing customers with a positive shopping experience. Their focus on personalization sets them apart from other stores, believing it's a powerful way to express love and personal characteristics. Despite starting their business in 2019, they have become a go-to personalization destination for over 600,000 customers across America, receiving positive feedback. Their product range includes high-quality, unique designs perfect for occasions like birthdays, anniversaries, and holidays. Customer feedback serves as their motivation to continuously create new products and enhance the shopping experience.

Key Details:

  • Location: The company is headquartered in San Diego, California, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2019.
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Customer reviews

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(5.0)
It took some time to arrive, but it was definitely worth it

It took some time to arrive, but it was definitely worth it. The 'Mother of Dragons' tee I got for my wife for Mother's Day with our kids' names on it is great! The 100% cotton fabric will ensure its durability, and the printing and graphics on the front are just right. Thanks a lot to Bestcustom for such an epic tee!

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(4.0)
I bought some T-shirts

I bought some T-shirts from here and absolutely love them! The fabric is top-notch, super soft, and really comfy. But there was a hiccup—I got one in the wrong size. Kinda bummed about that, but I’m crossing my fingers it gets sorted out quickly. Aside from that little mess-up, I’m pretty happy with what I got!

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(5.0)
I am very happy with this purchase.

I am very happy with this purchase. My order arrived much earlier than I thought it would, a full week ahead of schedule, and I got regular email updates about its status. When it arrived, I was very pleased with the quality, and it looks great. I would definitely suggest this website to my friends and family.

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(1.0)
I ordered something over a

I ordered something over a month ago (#BCMC113776) and it still hasn't shown up. I've been on hold for ages, like more than 20 minutes, and then they just hang up on me twice. I tried emailing them, but no one's responding. What's going on? The tracking says it's being held, but why? This is so frustrating.

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(1.0)
I ordered something from them,

I ordered something from them, paid the extra $9.99 for redelivery to my address on Honolulu Ave, but the package never showed up. It's been really frustrating waiting around and not hearing anything back. I just want my order or at least some kind of response. Feeling pretty let down by their service.

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(5.0)
I got a custom shirt

I got a custom shirt, and I’m really pleased with how it came out! The material is soft and feels nice to wear. The design looks just like I wanted, with bright colors and clear lines. I wasn’t sure about ordering at first because of quality, but it turned out great, and I would definetly suggest it!

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(5.0)
I'm really happy with the print I got.

I'm really happy with the print I got. It was bright, beautiful, and really well made. They communicated well about finishing and shipping. I'm happy with the whole process, especially the quality. Plus, my wife loves it! It was a nice surprise for her. I'll definitely buy from this company again.

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(5.0)
Order shipped rite away, ther was an isshue

Order shipped rite away, ther was an isshue with the front design an the support team got back with me an corrected the isshue, they placed an order to reship a new item within jus a few hours. I’m very happy an also placed another order the same night, I will be a frequent customer.

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(5.0)
My partner and I marked our 15 year

My partner and I marked our 15 year wedding anniversary, and I wanted to find a classic gift, like crystal. I came across this star map, which is a illuminated map of the stars from our wedding date and location. My partner (and I) really liked it! Great present

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(4.0)
I like how they did the stitching

I like how they did the stitching of my dog Drew on the shirt, but the shirt's material isn't strong enough to handle it. Drew's picture might make the shirt shrink. I feel let down by the shirt's quality. A thicker shirt would have made it better to wear.

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(4.0)
The Father's Day tshirt and tumbler

The Father's Day tshirt and tumbler we got were great! Me and my daughter really liked how they looked. The only problem was that I ordered them on June 1st, and they came on June 24th and 25th (seperate). But we trust the process and would order again.

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(5.0)
I bought a t-shirt for my friend’s birthday

I bought a t-shirt for my friend’s birthday, and I think she’ll like it. We bought her husband one some time ago, and he really liked it, so we chose to get her a similar one. The quality is good and the service was fast and helpful. Thanks!

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(1.0)
I didn't receive the package meant for

I didn't receive the package meant for my wife's birthday on July 23. The tracking says it was delivered, but I never got it. I’m not sure where the mix-up happened. Can you tell me where it is? If not received, I’d like a refund. Thanks.

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(5.0)
I ordered a "Dog Mom" hat with personalization

I ordered a "Dog Mom" hat with personalization, and I'm delighted to report that it arrived with the correct spelling. Considering my larger head size, I had concerns about the fit, but it turned out to be a perfect match.

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(5.0)
Got a "mother of all things" shirt

Got a "mother of all things" shirt for my mom for Mother's Day. Paid more for better material and when it arrived it was lovely. Not given it to her yet but we're all so excited about it. Can't wait to see her reaction.

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(4.0)
I got the car ornament and it arrived

I got the car ornament and it arrived looking nice and seems to be of high quality. The only issue was the shipping, which isn't completely the fault of the company. But in general, it's a good product!

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(5.0)
The shirt is nicely crafted with

The shirt is nicely crafted with good quality fabric. However, the neck seems too wide and looks stretched out, which takes away from its overall attractiveness.

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(3.0)
The product is pleasing, but the blanket's thinness surprised me

The product is pleasing, but the blanket's thinness surprised me. While the text isn't entirely stamped on, it has an acceptable appearance.

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(5.0)
The first shirt I got was all wrong

The first shirt I got was all wrong, but after I told them how mad I was, the company quickly sent me a new one. Very happy overall.

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(1.0)
I paid for quick shipping and the shirt was still two-three

I paid for quick shipping and the shirt was still two-three weeks late! please be honest about the timing now I have no use for it.

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(5.0)
The personalized coffee mugs were

The personalized coffee mugs were just as described, looking great, and they were packed carefully. I'm happy with my purchase.

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(3.0)
The company was ok

The company was ok. I bought something and it was meant to come for my anniversary. It was late. But what I got was nice.

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(4.0)
The overall service was very good

The overall service was very good, but I selected expedited shipping and it didn’t arrive as quickly as I anticipated.

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