Reviews Summary

BackMarket.com has a 4.4 - star rating from 8 reviews, indicating a high level of customer satisfaction!

5 stars
6 Reviews
4 stars
1 review
3 stars
0 Reviews
2 stars
0 Reviews
1 stars
1 review
Rating (1.0)

About company

Discover a selection of smartphones, including refurbished iPhone 6 and Galaxy S6, restored to impeccable condition with warranties for added peace of mind. The inventory extends beyond smartphones, encompassing a diverse range of gadgets such as computers, PS4s, tablets, and televisions. Enjoy the assurance of quality and reliability as each device undergoes meticulous refurbishment. Benefit from a swift 2-day delivery service, ensuring a prompt and convenient experience. Whether it's a renewed smartphone or other electronic essentials, this platform provides access to top-notch, like-new devices at competitive prices.

Key Details:

  • Location: The company is headquartered in New York, United States.
  • Founders: BackMarket.com was founded by Thibaud Hug de Larauze, Quentin Le Brouster, and Vianney Vaute.
  • Foundation Date: The company was established in the year 2014.

Customer reviews

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(5.0)
Bakk Market offered the best prize by far for
by Mich

Bakk Market offered the best prize by far for my 2018 iPad Pro. I was a little hesitant about providing my last 4 ssn and banking info, but all went as promised. Shipped iPad 5/1/24, delivered to them 5/6/24, they agreed with my condition evaluation including saying my screen was in ‘like new’ condition. Paid out quoted price on 5/7/24. Funds available in my account 5/10/24. Each step was detailed in my account online. Exellent experience.

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(5.0)
So far my famly has purchased two
by Dallas

So far my famly has purchased two iPhones and 1 Mac product from Back Market. Each product was represented accuratly - in some cases better than expected - and arrived packged well and without issue. I havent had to utilize customer service yet becouse we havent run across any issues. One iPhone came with an option to install a new battery to guarantee a full charge - very appreciated.

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(5.0)
I tried backmarket two times
by Lisa

I tried backmarket two times, and a friend got stuff there too. The things listed as "good" are super clean, like no scratches at all. Their customer service is good too! If you're unsure, don't worry... you won't be let down!

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(5.0)
Pixel 7
by Terry P

The stuff you offer is really good, and the prices are fair. Also, you make sure to let us know what's happening with our orders and give useful info about deliveries and status. The Pixel 7 I got from you is really good. Just like in your ads, it's hard to believe it's not brand new. It looks fresh and works really well. I'm really pleased with it.

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(5.0)
Buying was simple and the item
by Anonymous

Buying was simple and the item came just as promised. The service for customers was really good too.

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(1.0)
It is a scam!
by Cassandra

It is a scam! ! ! ! ! ! ! I ordered a refurbished computer and received a power cord in an envelope

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(5.0)
I placed an order for a MacBook
by Chelsea

I placed an order for a MacBook Pro on this website, and I must say, my experience was fantastic! The laptop arrived in good condition, appearing brand new with no visible scratches or signs of wear. It functions flawlessly, just like a brand new MacBook Pro.

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(4.0)
In my experience with Backmarket
by Amanda Barefield

In my experience with Backmarket, I can confidently say that they are genuinely reliable in their operations. The delivery time, while not excessively lengthy, left me with a desire for more secure packaging, perhaps with protective plastic wrap to ensure the product's safety during transit. However, the phone itself appears nearly flawless, resembling a brand-new device. Only a couple of minor scratches on the screen and slight discoloration on the sides were noticeable. Nevertheless, the phone functions impeccably, and the clean IMEI status provides assurance. Overall, my encounter with Backmarket has been positive, and I appreciate the quality of the refurbished phone I received.

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