Read 4 Real Customer Reviews of Ooma.com | Legit & Reliable or Scam?

Business information:

[email protected] https://www.ooma.com/ +1 888-711-6662

United States 525 Almanor Avenue, Suite 200 Sunnyvale 94085

Reviews Summary

Ooma.com has a 2.5 - star rating from 4 reviews, indicating a low level of customer satisfaction!

5 stars

1 review

4 stars

0 Reviews

3 stars

0 Reviews

2 stars

2 Reviews

1 stars

1 review

About company

Ooma offers free home phone service across the US, featuring caller-ID, call-waiting, and no monthly fees. The company specializes in creating innovative communications experiences for both small businesses and consumers through its smart SaaS platform. This platform acts as a communications hub, providing cloud-based telephony, home security, and other connected services. Ooma Home introduces a comprehensive security solution that includes a smart video camera with facial recognition and various security sensors. Additionally, Ooma collaborates with device makers to enhance smart office and home environments, with products available in stores, online, and directly from their website.

Key Details:

Location: The company is headquartered in Sunnyvale, California, United States.
Founders: Ooma.com was founded by Andrew Frame, Dennis Peng and Michael Cerda.
Foundation Date: The company was established in the year 2004.

Customer reviews

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(2.0)

The customer service be horrible when it come to cancellations.

by Regan May 4, 2024

The customer service be horrible when it come to cancellations. I canceled my service 1-1/2 years ago and they kept billing me. It's very HARD to cancel. The setup be easy and the cost be reasonable but if you wanna move on, it's gonna be a big headache.

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(2.0)

The Ooma Office interface is really confusing.

by Carlos July 5, 2024

The Ooma Office interface is really confusing. Their customer support is very bad for a big company. They don't email bills, keep charging old cards, and try too hard to keep customers unfairly. It's surprising they haven't gotten into more trouble.

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(5.0)

I've been with Ooma for over 8 years.

by Dan K May 28, 2024

I've been with Ooma for over 8 years. Everything's been fine, just a little static sometimes. Customer service was good when I called with problems. I had to switch back to a landline eventually for work, but overall, it's been a good experience.