Red Pocket Mobile's service
Red Pocket Mobile's service was okay, so I got three lines. But then, I realized the annual plan wasn't great because the data they gave was less than what we signed up for. I reached out to customer service, and they fixed it for the first month. But the same thing happened the next month, and they gave me the wrong renewal dates. They said it was renewed on the 13th when it was actually the 14th. On the 14th, I had 7+GB left, and after renewal on the 15th, I had 8GB. They said they loaded 7GB out of the 10GB I subscribed to. How did I get +1GB the next day? It doesn't add up. It feels fake, so I'm switching to a new service provider for all three lines. Sometimes, the service goes down, and you're left without any network, and they don't seem to care. They also enable autopay by default, and you have to chat or call to cancel it. I'm fed up with Red Pocket's service and moving on. Be cautious with this provider because of their bad practices. It's better to avoid them for peace of mind. After paying what they ask for, why settle for less? It feels like they're breaking their promises to all customers.
0 comments
Replying to Len Vivolo
The comment must be at least 10 characters.