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AnswerNet.com Reviews - 6

4.8

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Category:

Repair & Services

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AnswerNet.com is 2 out of 33 best companies in Repair & Services on RealReviews.io

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Summary

AnswerNet.com has a 4.8 - star rating from 6 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    84%

    5 reviews

    5 reviews

  • 4 stars

    16%

    1 reviews

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  • 3 stars

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  • J

    Julie

    1 reviews

    AnswerNet was a smart pick for us.

    AnswerNet was a smart pick for us. They met our needs well. Training and setting up the system was quick and they had us going fast. They adjusted the monthly minutes as needed, which was crucial to us, and all calls are handled in the USA. Since our product is made in the USA, this was vital. We’ve been with AnswerNet for just over a year. We’re pleased with the agents who support our services. They are friendly, knowledgeable, and handle the product well. The agents take pride in the product when talking to customers. The training and management teams are easy to work with and very attentive to our needs. Choosing AnswerNet as our backup call center provider was a good choice.

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  • S

    San

    1 reviews

    I have had this company fulfill my needs of answering inbound calls 24/7

    I have had this company fulfill my needs of answering inbound calls 24/7 for my dental practice in California, which averages 500 to 800 monthly calls. I am 100% satisfied with their skilled, talented agents and dedicated supervisors. Trevor, in particular, deserves a special shout-out. His exceptional service has been invaluable. I could not thank him enough. I highly recommend this company to anyone needing reliable call-handling services.

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  • A

    Alex P.

    2 reviews

    United States

    They are nice and help me a lot

    The team has been very helpful and easy to work with. Since our business runs 24/7, it’s important that our call logs are handled well, and they have done a great job with that. The team leads are quick to respond and always make sure things run smoothly. A dedicated team member also makes sure our needs are taken care of. We are very happy with the service.

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  • S

    Sylvia Williams

    1 reviews

    They know how to priotize our calls

    They know how to priotize our calls. For instance, which calls we need to know about immedietely and those that can be held over for the next day. This makes our customers happy too!

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  • R

    Rosario

    1 reviews

    Whenever we reach out to Answer

    Whenever we reach out to Answer, they respond quickly, solve problems, and are friendly and helpful with our specific needs. We're satisfied with their service!

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  • L

    Luana

    1 reviews

    United States

    The staff showed readiness to fix problems when

    The staff showed readiness to fix problems when there were service hiccups. Since we operate round-the-clock, it's crucial to have call logs managed properly. When this didn’t happen, we brought it up, and team leads responded and resolved the matter. The response time has gotten faster compared to before, and a dedicated team member has made sure our needs were taken care of.

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About AnswerNet.com

AnswerNet.com is a leading provider of call center services and virtual receptionist solutions. The company offers 24/7 live answering services, helping businesses enhance their customer service and never miss an important call. AnswerNet's team of professional agents handles inbound calls, messages, and inquiries on behalf of clients across various industries. With advanced call handling technology and customizable solutions, the company aims to improve communication efficiency and deliver exceptional customer experiences. Headquartered in Willow Grove, Pennsylvania, AnswerNet has been serving businesses nationwide for over 40 years, earning a reputation for reliability and quality service.

Key Details:

  • Location: The company is headquartered in Willow Grove, Pennsylvania, United States.
  • Founders: AnswerNet.com was founded by Gary Pudles.
  • Foundation Date: The company was established in the year 1998.
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