Business information

Category:

Decoration & Interior

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Justlyne.com is 18 out of 29 best companies in Decoration & Interior on RealReviews.io

Customer reviews

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Summary

Justlyne.com has a 4.2 - star rating from 78 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    79%

    61 reviews

    61 reviews

  • 4 stars

    0%

    no reviews

    no reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    2%

    2 reviews

    2 reviews

  • 1 stars

    19%

    15 reviews

    15 reviews

  • Reviews from other countries:

  • K

    Kelly Tousi

    1 reviews

    United States

    I ordered some artwork

    I recently ordered some artwork from Just Lyne, and the whole process went pretty smoothly. They were super responsive when I needed changes, and the final designs looked amazing. What really impressed me was their customer service. Two of my items had some problems, but Just Lyne fixed them quickly. I really appreciate that level of service and would totally recommend them. One thing they could improve on is the shrinkage of their products. Maybe they should suggest ordering a size up to avoid that issue. Overall, my experience was great, and I trust them enough to order again in the future.

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  • M

    Ms E

    1 reviews

    United States

    When I ordered a custom

    When I ordered a custom hoodie with a picture of my grand-dog, I didn't expect the process to be this smooth. Submitting my artwork was a breeze, and getting to review it before production made me feel super involved. The first look came back so quickly, I was amazed. Plus, they had this awesome progress timeline that I could check anytime. Delivery was fast once I gave the thumbs up. And let me tell you, the quality of the hoodie blew me away. It’s soft, well-made, and the picture of my grand-dog is just adorable. Highly recommend this service!

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  • E

    Erin Eagles

    1 reviews

    Canada

    I had such a great

    I had such a great experience with them! They were so patient and kind, always respectful with my requests. I had to ask for several revisions, and they handled everything perfectly, exactly how I wanted. No questions asked, just made it happen. My vision came true because of them! If I could give more stars, I totally would. I’m really excited to see the final result, and I know it's going to be amazing. The whole process was just fantastic, and I felt really valued as a customer. Can't recommend them enough!

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  • E

    Erin C

    1 reviews

    United States

    I can't express how thrilled

    I can't express how thrilled I am with the custom artwork and hoodie we got for Christmas! The whole process was super smooth, and they kept us in the loop every step of the way. Any changes we needed were handled quickly, and everything was shipped right on time. I had a small concern and reached out to customer service - they sorted it out immediately, which was such a relief. Honestly, it couldn't have gone better. We’re definitely going to order from Just Lyne again.

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  • R

    Ruth PD

    1 reviews

    United States

    Really great job!

    I gotta say, this has been one heck of an experience. From start to finish, everything went just as described. The work was absolutely top-notch, and I'm seriously excited to see the final result. Super happy with both the product and the effort put into it. I’ve already recommended it to a bunch of friends, like 10-15 people. I've even run into folks who've tried it too, and we're all just singing praises. It’s been fantastic, really great job!

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  • T

    Teleah Anderson

    1 reviews

    Gotta share my experience with

    Gotta share my experience with justlyne! This was my second order and I'm already planning the next one. Their personalization skills are absolutely on point. Seriously, every detail matches the picture they embroider. It's like magic how they get it so perfect. Can't wait to get one for myself next time. Highly recommend them if you're looking for something special and unique. Trust me, you won't be disappointed! 💖

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  • C

    Charlie Reilly

    1 reviews

    I was on the hunt

    I was on the hunt for a gift and stumbled upon this site. Ordering was a breeze, seriously quick and easy. But then I noticed I messed up my order. Panic mode kicked in, but the team was super fast to help fix it. When the shirts arrived, they looked just like the photos I sent in. Couldn't believe how perfect they turned out. I’m pretty sure these shirts are gonna be a hit and cherished for a long time.

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  • C

    Charlotte Harper

    1 reviews

    I wanted a special Christmas

    I wanted a special Christmas gift, so I got a customized hoodie with a picture of her dog. They sent me the design really fast and it was so easy to approve. I was blown away by how smooth the whole process was. Can't wait for her to see it! Definitely planning to order more for friends and their pets.

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  • K

    KC Campbell

    1 reviews

    United States

    Got this cool thing for

    Got this cool thing for my kids and they went nuts over it, seriously their top pick for Christmas. Thought it would take forever since it’s custom-made and embroidered, but it showed up in like 10 days or less. Wasn't expecting that at all. If you're thinking about getting one, just do it.

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  • M

    Michelle Swisher

    1 reviews

    United States

    I haven't got my order

    I haven't got my order yet, but I gotta say, the website experience has been amazing. I uploaded two pictures of my pets, and they picked the best shots of both! They sent me the preview in just three days, and it looked fantastic. I'm really excited to see the final product.

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  • B

    Babs Cardoza

    1 reviews

    Lost my girl a few

    Lost my girl a few months back, and I decided to get a portrait done. Gotta say, they really captured her essence. I asked for a couple of tweaks, and they were on it right away. Fast and spot on with what I needed. Really appreciate their work.

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  • S

    Steve

    1 reviews

    Australia

    Thanks, but no thanks

    I ordered a couple of these shirts for my wife as a Christmas gift. They looked great in the ads, so I thought I was being smart by shopping early. When we opened them, there were small brown stains on two out of three shirts, still in the packaging. It was like someone spilled coffee on them. Plus, the fit was odd – very tight and high-necked, not what we expected for an Australian style. We just wanted a clean shirt or some kind of refund, but by the time she opened her gift, the 30-day refund period had passed. When I reached out to Just Lyne, they refused to give us a refund or replace the stained shirts. Instead, they offered a 30% discount to buy more of their poor-quality stuff. Thanks, but no thanks.

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  • B

    B Morrison

    1 reviews

    United States

    Ordered a Christmas gift on

    Ordered a Christmas gift on 12/2/24, approved the design the next day. Got a shipping notice for delivery around 12/13/24. Told the recipient to expect it but not open until Christmas. Christmas came and no package arrived. The recipient checked the post office later and found it was returned to sender. Reached out to Lyne, paid a reshipment fee. Followed the tracking, saw it reach the right state but then it was sent elsewhere. Emailed again, got a "sorry, we'll track it" response a week later. Another week, no update. Emailed again, offered free reshipment. Asked for a refund, was told no refund for $25 design fee, and to review return policies. Spent $100 for a lost gift. Never using this company again.

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  • B

    Bradford Tesar

    1 reviews

    United States

    I ordered a gift for

    I ordered a gift for myself back in November, thinking it would arrive in time for Christmas. But nope, it showed up in January, way past their promised delivery time. Trying to get any updates or communicate with them was a nightmare. It felt like talking to a wall. And don't even get me started on the returns process – absolutely impossible. The quality of the product was just as bad as the service. The materials felt cheap, and the whole experience was a mess. Wouldn't recommend to anyone, even if it's just for yourself. Save yourself the hassle and look elsewhere.

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  • l

    loriatleadsbcglobal.net

    1 reviews

    United States

    Ordered a sweatshirt on December

    Ordered a sweatshirt on December 9th, thinking it'd be here before Christmas. It was supposed to be a gift, you know? But it didn’t arrive until December 30th. Talk about missing the mark. Posted a review about it, frustrated, and only weeks later did the company reply. They said they were slammed with orders and that’s why it was late. Seriously? If you can't deliver by Christmas, don’t promise it. Now I’ve got this sweatshirt, but the moment’s gone. Really disappointed with the whole experience. Could’ve been handled way better.

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  • A

    Ann

    1 reviews

    United States

    I'm giving just one star

    I'm giving just one star because the customer service was awful. Ordered 3 sweatshirts and a baseball cap for the holidays. Two sweatshirts and the cap turned out fine, but the sweatshirt for my husband came too small. I've been emailing back and forth with them so much, it's ridiculous. They wouldn't work with me to fix this problem. Instead, they offered a 50% discount, which is basically what I paid originally. So frustrating and disappointing.

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  • K

    Kim Richard

    1 reviews

    United States

    I ordered three items from

    I ordered three items from this company and it was a mess. First, only two arrived. One of those had the wrong print, and the third one? They keep saying it's still in production but it's been a month! It feels like they just want to take your money and run. I even wonder if they pay to get bad reviews removed because there's no way this is an honest business. Seriously, avoid them. It's not worth the headache.

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  • l

    loriatleadsbcglobal.net

    1 reviews

    United States

    Ordered this thing on December

    Ordered this thing on December 8th, hoping it'd be here before Christmas. Tracking it was a nightmare, but I managed to find the right site. First, it said delivery on the 23rd, then changed to the 24th. Guess when it actually showed up? December 30th! Missed Christmas entirely. By then, didn't even care about the product itself. What a letdown!

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Rating on other websites

  • Trustpilot

    4.6

Business information

Category:

Decoration & Interior

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Justlyne.com is 18 out of 29 best companies in Decoration & Interior on RealReviews.io

About Justlyne.com

Justlyne. is an online company that specializes in creating one-of-a-kind line art based on personal photographs. The company's niche is transforming cherished memories into minimalist yet expressive art pieces. This approach has resonated with customers looking for personalized and meaningful gifts or keepsakes.

Is Justlyne reliable? Yes! Justlyne's uniqueness stems from its focus on a specific art style – single-line drawings – that captures the essence of a moment or a person in a simple, elegant form. This distinct style sets Justlyne apart in a market crowded with more conventional personalized art offerings.

Product Range or Services Offered

Justlyne's product range primarily includes custom clothing and prints centered around their signature one-line art style. Customers can choose from various products, such as custom hoodies, sweatshirts, T-shirts, and print formats. All these items can be personalized with a unique one-line drawing created by Justlyne's artists from customer-provided photos. This process involves a collaborative effort where the customer's vision is brought to life through the skill and creativity of Justlyne's artists.

The products are not only personalized but also of high quality. For instance, custom clothing items like hoodies and sweatshirts are crafted with attention to detail, using embroidery and Direct-to-Garment (DTG) printing techniques. The embroidery employs luxurious satin and intricate run stitches, while DTG printing utilizes eco-friendly water-based inks. As for the prints, they are produced on sustainably sourced, FSC-certified paper, underscoring Justlyne's commitment to environmental responsibility.

Is Justlyne safe? Yes. A key feature of Justlyne's service is the emphasis on customer involvement and satisfaction. The company offers unlimited revisions, ensuring the final product aligns perfectly with the customer's expectations. This customer-centric approach is evident in their high customer satisfaction ratings and positive reviews, with many customers praising the products' quality, uniqueness, and emotional significance.

Moreover, Justlyne.com's operation is rooted in a love for commemorating special moments. The founders, Mariana and Vicente, have built the business with a clear vision: to create products that capture memories and become a part of their customers' life stories.

Just Lyne reviews reflect a strong customer preference for their unique product offerings and personalized services. The company's focus on quality, customer satisfaction, and sustainability makes it a standout choice for those seeking to immortalize their memories in a distinctive and meaningful way.

Website User Experience

Justlyne.com offers an engaging and user-friendly online experience. The website's design is straightforward and intuitive. Customers can quickly access different categories like custom hoodies, sweatshirts, T-shirts, and prints, which are prominently displayed on the homepage. The site's search functionality is efficient, helping users quickly locate specific products or information.

Furthermore, the process from selection to checkout is streamlined and user-friendly. Customers appreciate the ease of placing orders and the ability to preview and revise their custom designs, a feature that enhances the overall shopping experience. Justlyne.com's commitment to customer satisfaction is evident in their offer of unlimited revisions until the customer is 100% satisfied with their design, ensuring a personalized and gratifying experience that resonates with Justlyne reviews.

Pricing and Payment Options

Justlyne.com positions itself in the market with a pricing strategy that balances quality and affordability. While the company offers premium, personalized products, it ensures that the prices are accessible to a broad range of customers. The website frequently features sales and promotions, such as a holiday sale with up to 25% off, making their unique products even more attractive.

For those looking for an even better deal, Justlyne promo code offers are occasionally available, providing additional savings on their range of custom products. These promotional offers make Justlyne's unique and personalized items accessible to a wider audience, ensuring that more customers can enjoy the experience of turning their memories into custom art pieces.

The website accepts various payment methods, catering to the convenience of different customers. Payment options include major credit cards such as Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay. This range of payment options ensures a smooth and hassle-free checkout process for all customers.

Overall, Justlyne.com provides a comprehensive and satisfying online shopping experience, combining ease of use, a customer-centric approach, and flexible payment options, all contributing to the positive Justlyne reviews found online​​​.

Shipping and Delivery Policies

Justlyne.com provides shipping services across the United States, Canada, and Australia. They offer complimentary shipping for orders exceeding $90. The process for orders involves a 1-2 week timeframe during which customers receive their design via email for feedback and approval. Following this, the production phase takes 1-3 business days.

After production, the items are dispatched to the customers. The duration of shipping differs depending on the destination. In the USA and Canada, standard shipping fees begin at $2.99, with an expected delivery timeline of 4-8 business days. For quicker delivery, priority shipping is available at $13, promising a delivery period of 4-6 business days, and express shipping is offered at $25 for a speedy 2-4 business day delivery.

Australian customers can expect shipping charges starting at $6.99, with a delivery window of 6-15 business days. Is Justlyne a scam? No! But customers should know that Justlyne.com does not guarantee delivery dates and is not responsible for products delivered after the estimated date. Additionally, customers are responsible for any duties or taxes on international shipments​.

Customer Support and Engagement

Justlyne.com's customer support is primarily accessible via email. They do not offer customer phone support, but a phone number is available for company-related inquiries. Customers are encouraged to email the provided contact address for questions or support needs. The website offers a user-friendly experience with a FAQ section that provides detailed information about their products and services, including design previews, production times, and shipping details. Justlyne's commitment to customer satisfaction is evident in its policy of offering unlimited revisions to ensure that the final product meets the customer's expectations.

Regarding Justlyne returns, due to the personalized nature of their products, Justlyne.com does not accommodate order cancellations once they have been placed. This policy aligns with the custom and unique nature of their offerings. However, the company emphasizes its dedication to customer satisfaction through its revision and approval process before production and shipping. They encourage customers to email for clarifications or support, and they strive to address any minor Justlyne complaints effectively and promptly​​​.

Data Security and Privacy

Justlyne.com takes the security and confidentiality of customer data seriously. While specific certifications or detailed compliance with data protection regulations are not explicitly mentioned on their website, the site does employ security measures to protect customer information.

The contact page on Justlyne.com indicates that the site is protected by reCAPTCHA, a service from Google designed to protect websites from spam and abuse. This system helps ensure that the data entered on the site is by genuine users and not automated software, which is fundamental to data security.

The company also took measures to protect the main website from DDoS attacks and brute force practices. Such an approach can be regarded as overly prudent since the company is not large enough to attract the attention of major players. At the same time, users can rest assured that their data will be safe.

For privacy concerns, Justlyne.com has a privacy policy available on its website, a standard practice for online businesses. This policy outlines how customer data is collected, used, and protected, ensuring transparency in their data handling practices. Customers who have interacted with Justlyne and left each Justlyne review have not raised significant concerns regarding data security and privacy, suggesting that the measures effectively safeguard customer information.

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