Reviews Summary

Wonderbox.com has a 2.7 - star rating from 6 reviews, indicating a low level of customer satisfaction!

5 stars
2 Reviews
4 stars
0 Reviews
3 stars
1 review
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1 stars
3 Reviews
Rating (1.0)

About company

GO DREAM advocates for the philosophy of gifting experiences over material possessions, emphasizing the enduring value of shared moments and lasting memories. The company's commitment to excellence is reflected in a thoughtfully curated catalogue offering a diverse range of experiences to cater to every individual. By fostering connections between local businesses and customers, GO DREAM's Experience Gifts serve as a bridge, introducing businesses to a new clientele eager to celebrate significant moments with genuine interest in their offerings. This approach not only enriches the lives of recipients but also provides business owners with a unique opportunity to engage with a discerning customer base.

Key Details:

  • Location: The company is headquartered in Paris, France.
  • Founders: Wonderbox.com was founded by James and Bertille Blouzard.
  • Foundation Date: The company was established in the year 2004.

Customer reviews

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(5.0)
Box had expired due to circumstances
by DIRK

Box had expired due to circumstances and they converted it into a voucher so that I could use it again. Great!!!

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(5.0)
I got a Wonderbox vouchers from a friend.
by Dan

I got a Wonderbox vouchers from a friend. I liked the support from the helpdesk. Good job. I still need to use the voucher.

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(3.0)
The website has some issues.
by Amanda

The website has some issues. I can't view the list or check out the map, and clicking on clear filters doesn't do anything. It used to work fine, but now something seems off.

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(1.0)
The user experience is quite awkward.
by Anonymous

The user experience is quite awkward. It starts with selecting a hotel, navigating through the website to confirm availability, paying an additional fee for an extra night, only to receive a voucher for the chosen hotel. Following that, when reaching out to the hotel via email, they respond stating no availability for such bookings during the specified period. It leaves you wondering, what's the next step in this confusing process?

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(1.0)
Starting anew is advisable. The web
by Marc M

Starting anew is advisable. The web interface lacks clarity, leading to a vexing experience I'd rather avoid revisiting.

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(1.0)
My experience with the company has
by Kim Mens

My experience with the company has been disappointing. I lost 3 vouchers due to unclear instructions on their website. Despite reaching out to the online help desk, the feedback received was unhelpful, leading to the vouchers expiring. The communication was slow, and it felt like my concerns were ignored until I posted a negative review. The absence of a direct helpline and extended response times contribute to a frustrating customer experience. The company's approach seems more focused on maintaining a positive public image than genuinely addressing customer issues.

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