Reviews Summary

Trivago.com has a 2.6 - star rating from 7 reviews, indicating a low level of customer satisfaction!

5 stars
2 Reviews
4 stars
1 review
3 stars
0 Reviews
2 stars
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1 stars
4 Reviews
Rating (1.0)

About company

Trivago, a global accommodation search website, has garnered recognition for its approach to how travelers explore and compare hotels and other lodging options. As part of the Expedia Group, it is dedicated to reshaping the traveler's experience by providing comprehensive and accessible information. The platform's vast reach spans numerous countries and offers millions of hotels and alternative accommodations for users to choose from. 

Key Details about Trivago:

  • Location: Trivago is headquartered in Düsseldorf, Germany.
  • Founders: Trivago was founded by Rolf Schrömgens, Stephan Stubner, Peter Vinnemeier, and Malte Siewert.
  • Foundation Date: Trivago was established in 2005.

Customer reviews

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(5.0)
Regents bay was fantastic.
by Stuart

Regents bay was fantastic. The little holiday park had fantastic staff. Nothing was ever too much from a happy arrival team who made us feel welcome.

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(4.0)
Stayed at Britannia Hotel
by Val

Stayed at Britannia Hotel Bramhope 2 nights. Nice hotel, good rooms, everything needed for stay, nice food, hot. Amazing Staff! Everyone pleasant, helpful, hardworking. Credit to the Hotel!

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(1.0)
Avoid this deceitful company
by Darryl Butman

Avoid this deceitful company at all costs! They'll trick you by promising a room and then dump you in a sketchy "comparable valued hotel" in a dodgy area. Save yourself the headache and steer clear of this scam-ridden operation.

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(1.0)
Trivago was a complete disappointment
by Stefan Hofman

Trivago was a complete disappointment. On a recent family trip, my wife and daughters booked a room in Utica, NY through Trivago. To our dismay, upon arrival at 10:30 pm, the hotel had no record of our reservation. Trivago had reserved a room at a fully occupied hotel, leaving my family stranded at 11 pm. Absolutely unreliable – always book directly to avoid such chaos. Thanks, Trivago!

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(1.0)
Used the company to book
by TERRY

Used the company to book a wedding trip. Next day plans changed and had to cancel the company's hotel reservation. The company refused to refund any of the $500 I had charged on my credit card. Never book through the company ever. By the way, bookings made on the company's site are the first to be canceled by the hotels when over-booked. In other words, you should always book directly with the hotel, not the company, because their refund policy stinks!

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(1.0)
It sucks so much
by Carol N

It sucks so much, it's like the WORST thing ever. Like seriously, it's the kind of thing that makes you want to pull your hair out. The website is a hot mess and it's just a huge waste of time.

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(5.0)
I had a freakin' blast using
by Justine T

I had a freakin' blast using Trivago. Not only is it super easy to use, but it's actually kinda funny. Like, who even comes up with a name like that? Genius.

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FAQ

  1. Is Trivago legit?

    Yes, Trivago is a legitimate hotel booking platform. It has been in operation since 2005 and is part of the Expedia Group (NASDAQ: TRVG), a well-known player in the travel industry.

  2. How to get the best hotel price on Trivago?

    To find the best hotel price on Trivago, use filters to narrow down your search based on criteria such as location, price range, and star rating. Compare prices from various booking websites that Trivago aggregates. Check guest reviews for insights and consider booking directly with the hotel for potential discounts. Trivago also offers price alerts for tracking price drops.

  3. What kind of website is Trivago?

    Trivago is a search platform for hotels. It aggregates information from multiple hotel booking websites, allowing users to compare prices and find the best deals. While it doesn't book hotels directly, it connects users with third-party booking sites where reservations can be made.

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