VacationOffer.com

When buying a trip or package, your company should send me (the customer) a written summary of all the trips or vacation spots and flights included. This should be done via email. I shouldn’t need to call customer service to learn about the places I can visit based on the plan I bought. Apart from that, I think VO is doing a good job.

The show was really good, and the group showed great skill. MJ was very nice with the audience, especially with a young boy who wanted his chain; MJ gave it to him and the boy was so happy. Later, during Billie Jean, MJ had the boy and his brother sing along with him. He was very kind. It was a nice show, and I’d go again.

The team here is fantastic! They addressed all my concerns and then some. I have to give a shoutout to Erin and Liz—they both excel at what they do. I'm really happy to have had the chance to work with them. Thanks a lot, Erin and Liz. Your effort is much appreciated. Keep up the good work!

I had a great time with my agent Lanette. While things felt a little confusing and unclear, she helped with all my inquiries. She spent plenty of time with me and I value her support. Despite not feeling her best, she still went above and beyond. I’m pleased with my agent. Thanks!

After sifting through all the untruths in the presentation, we finally found someone skilled enough to assist us. Nanette, you did a great job managing the dreadful problems we faced. Keep up the good work and the positve attitude you showed while trying to support the company.

I recently availed the company's vacation booking services for the first time. Upon my initial call, the customer service representative was welcoming, engaging, and attentive to my needs. They provided helpful suggestions, making the experience positive from the start.

The staff I worked with were very nice and understanding, even though I wasn’t so polite. I hope they can forgive my bad manners. I checked my finances and saw that I bought the item while I was under strong meds in the hospital.

This is a scam, never give these people card info.. they have employees tht write fake 5 star reviews. And erase all the bad comments on Facebook page.. it's a total scam, the bbb doesn't even recognize this company for a reason

LIZ is great. She helped me every time I rang. It was wonderful having my own travel agent. I often waste hours looking up rates and prices. Liz made it fast and simple. I'm excited to start making tourist plans.

I had a vacation to vegas planned. Came down with covid the day before leaving houston to vegas. No refund, credit or discussion. Guess I was suppose to get on plane, hotel and casino and give everyone covid.

Initially, I struggled with the 1-877 number not working. The online chat provided another number, and I spoke with Carris, who was friendly and helpful. Now, I can decide on my hotel and confirm the dates.

I just chatted with SARA in customer support. She not only answered all my questions but she gave me some various tips and info to complete my membership requirements. She was sweet, smart, and so amazing.

They charged me $300 for not showing up to there presentation.. I was at the presentation when they charged my card, they said they would refund it. But never did. They look so so legit. But there fraud

The company's service was really nice. Sarah was super patients and helpful, even though our call ran after hours! But my sales person did a lot of fast talking and basic lying just to sell the package.

The guy doing the talk was great. The deal seemed fair, but I just couldn’t go for it. The way everything was presented was really nice and engaging. I was quite interested in all the details!!

What made my wifes and my experience pleasant was the tranquility and joy of it being all, it's a blessing to explore the different destination and see amazing sight's.

The company is very nice. The worker was kind and useful. I could make my travel time longer to fit my new plan and got some tips for when I am ready to book for real.

Erin was really good. She found hotels for different dates we looked at. She suggested a small schedule change for more hotel options. Overall happy with her help.

Harris gave good info and stayed focused while scheduling my Vegas vacation. Looking forward to celebrating our 10th wedding anniversary there! Thank you!

They try to sell a fake sales deal. As other reviews mentioned to you needs to go through 1.5-2 hour presentation! Stay away from they no credit back!

The team I talked to was very helpful. They were patient with all my questions and open to chat. They took their time and answered everything I asked.

The resort we stayed in was good. When we had some problems, your representative gave us a $100 dining card, which we’re still waiting to get.

Sarah was the person we booked with. Very helpful, easy to talk to, which helped in many ways. Thank you, Sarah, for great customer service.

Nice presentation. Friendly people who helped after the presentation to answer questions and problems. The hotel stay was really plesant.

Our trip was so nice. We stayed in Vegas for 3 days and got the Vacationoffer membership so we can travel more! Good experience overall.

I bought 3 packages and only got 1, when i called customer service they say they see i bought 3 but only got one package

Liz was very helpful in locating the precise hotel I needed and checking which dates would be open for my chosen hotel.

Agent was respectful and kind. She was reeeeally helful. Took care of my situation very easily and fast.