Reviews Summary

TrustFares.com has a 3.9 - star rating from 67 reviews, indicating a low level of customer satisfaction!

5 stars
40 Reviews
4 stars
8 Reviews
3 stars
3 Reviews
2 stars
3 Reviews
1 stars
13 Reviews
Rating (1.0)

About company

TrustFares, a team of dedicated travel advisors and guides, stands out as a group of passionate travel geeks. With extensive knowledge and experience, they tackle unsolved challenges in the travel and tourism realm. Leveraging the latest travel technologies, TrustFares' website ensures the selection of the lowest airfares for its customers. This online travel agency approaches its operations with seriousness and commitment, channeling energy, passion, and enthusiasm daily. TrustFares is devoted to making flight reservations effortless, reflecting its dedication to providing top-notch service in the competitive world of online travel.

Key Details:                                                                  

  • Location: The company is headquartered in Lake Charles, Louisiana, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2017.

Customer reviews

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(3.0)
The pricing was reasonable, but
by Juan Fernandez

The pricing was reasonable, but I found communication to be somewhat challenging. Confirmations took 24 hours, which was a bit inconvenient. Considering these factors, I'm hesitant to use this website again.

(5.0)
All flowed. Easy and comfortable.
by TRACY THOMAS

This is my second trip organised by travel online and honestly it's been the easiest and best experience Jeff helped me a lot . . We have more trips planned in the future and are using this company again.

(1.0)
Scam company. Booked a flight,
by sama a

Scam company. Booked a flight, 6 hours later I get an email saying to call them. I call, and they tell me that the fare is sold out, and now it's $230 more. Definitely would not recommend this company.

(4.0)
Well, at first, the tickets didn't
by Anonymous

Well, at first, the tickets didn't work out, which bummed me out. But TrustFares came through and found me cheaper tickets than I could on my own. The person helping me was really patient and nice.

(1.0)
This company is utterly deceptive.
by Anonymous

This company is utterly deceptive. I reserved a flight, and they can't confirm the price, attempting to push a higher cost through the airline directly. Trust is an issue here; caution is advised.

(5.0)
The sales agent Mr. Lucas was very supportive
by Elteg

The sales agent Mr. Lucas was very supportive and guided me through the whole process. He really knew what he was doing and provided great assistance, making sure I understood everything clearly.

(1.0)
This company is not honest.
by Susan

This company is not honest. I booked a flight, but they couldn't confirm the price. Now they're trying to sell me the same flight at a higher price directly from the airline. Don't rely on them.

(5.0)
David was very professional and helpful.
by Anonymous

David was very professional and helpful. He assisted me in booking a last minute flight after my other airline cancelled. I will definitely be buying more tickets through Trustfare again.

(5.0)
I had a pretty good experience
by Wad

I had a pretty good experience with Trust fare, this being my 3rd time booking with them. It was easy to do and got confirmation right away. Their customer service is good too.

(5.0)
David was very profession and helpfull.
by Anonymous

David was very profession and helpfull. He helped me book a last minit flight after my other airline canceld. I will definitely be buying more tickts through Trustfare agan.

(5.0)
David is Very Helpful
by JIM

David helped me to get a non stop flight from LAX - TPA for the last minute reservation he got me almost half of the price Highly recommend David at Trust Fares

(5.0)
Lucas was very helpfull
by jose

Lucas was very helpfull and well knowledgable about the transactions. Lucas has a very good patience tolerance and is great at his job. Excelent job Lucas.

(4.0)
The company did a great job handling
by Raja

The company did a great job handling our holiday group trip. Steve ensured everyone in our party was booked and taken care of. Thanks for your assistance!

(5.0)
Lucas was really helpfull and well knowledgable
by jose s

Lucas was really helpfull and well knowledgable about the transactions. He has a good patience tolerance and does his job great! Lucas did an exclent job

(5.0)
Steve had a big task to help my wife and me with the deal
by Anonymous

Steve had a big task to help my wife and me with the deal, and he did just what he promised—got us on a flight and back to Seattle. Great job Steve!

(5.0)
Jake really came through when
by Mariah

Jake really came through when my flight got canceled. He helped us book another one quickly and at a good price. Thanks, Jake, for your help!

(1.0)
Fraudulent
by Rock

Do not book through trust fare it is a fraudulent website. I book a ticket and never received a ticket, they are a fraudulent and devious,.

(5.0)
Lucas has been really great and made
by ajam

Lucas has been really great and made my time very enjoyable. He found me fantastic offers and helped with all my worries. Highly recomend!

(5.0)
Rocco was really considerate and took
by Sallay A

Rocco was really considerate and took into account my needs for flight dates. He also did it in a prompt fashion. You did a great job

(5.0)
Service support was really good and telecommunication
by Manish

Service support was really good and telecommunication was excellent and service was very quick, thank you so much for your efforts.

(5.0)
The agent Lucas is really helpfull
by jayne r

The agent Lucas is really helpfull and very accommodating. He makes sure to call back and helps us book the ticket smoothly.

(5.0)
Lucas was very helpful and made
by Anonymous

Lucas was very helpful and made my time very nice. He found great deals and assisted with all my worries. Highly recommend!

(5.0)
Great customer service
by Georg

Great customer service. Quick and efficient. They rang me back to confirm the booking I wanted. Answered all my questions.

(2.0)
Very confusing
by Luis

Very confusing. I requested a ticket direct from Los Angeles to Lima, and instead it was showing Los Angeles to Guayaquil

(3.0)
Liliana
by Anonymous

Me cambiaron el vuelo cuando había reservado uno el día anterior y el precio no cohincidio con el precio del día anterior

(4.0)
Good
by Anonymous

It was a good trip with you and I didn’t face any problems with it so yea encouraging the others to deal with you later

(5.0)
Good job
by Anonymous

Very nice customer service. The person that I was speaking to was very kind, and very respectful. Overall great Job.

(5.0)
Good
by Anonymous

Evreything good. They help me find the flight I need at a good price, and Always answering my calls in case of need.

(4.0)
رحلة جميله
by محمد

حجز جميل و ان شاء الله ارجع للكويت بسرعه و شكرا و سعر الرحله جميل بعددو بس ما عندي شي اكتبه زياده و هذا مو راضي ادز

(4.0)
They wer helpful
by raian

They wer helpful n' provided me wif the best flight. At the start I woz avin' some trubl findin' the best flight.

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