Read 6 Real Customer Reviews of Sunglasshut.com

Reviews Summary

Sunglasshut.com has a 3.7 - star rating from 6 reviews, indicating a low level of customer satisfaction!

5 stars

3 Reviews

4 stars

0 Reviews

3 stars

2 Reviews

2 stars

0 Reviews

1 stars

1 review

About company

Sunglass Hut, born in 1971, originated as a small family-owned business operating a kiosk in a Miami mall. Over the past 50 years, it has grown into a global presence with over 3,000 stores worldwide. Despite its expansion, Sunglass Hut maintains its roots by preserving the same family-oriented ethos and welcoming atmosphere reminiscent of its humble beginnings. Today, customers can expect the same personalized service and dedication to quality that characterized the original kiosk experience. Sunglass Hut continues to evolve while staying true to its core values, reflecting its journey from a small family venture to a renowned international brand.

Key Details:

Location: The company is headquartered in Mason, Ohio, United States.
Founders: Sunglasshut.com was founded by Sanford L. Ziff.
Foundation Date: The company was established in the year 1971.

Customer reviews

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(3.0)

Not really pleased with the company.

by Anonymous April 18, 2024

Not really pleased with the company. I got two pairs of sunglasses online. It said I'd get a 30% discount on the second pair, but it didn't apply at checkout. Called customer service, quick response, but the assistant wasn't helpful, said the discount doesn't apply to sale items. Nothing in description. Advertisement was misleading.

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(3.0)

I kinda like how the site

by Olivia April 11, 2024

I kinda like how the site tells you what glasses can have a prescription, but it was annoyin' tryna put my prescription in online. Had to go to my ophthalmologist 'cause of that.

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(1.0)

I've had a really bad time dealing

by Dorcas March 10, 2024

I've had a really bad time dealing with this company. I placed an order in January, and my package supposedly got lost during delivery. They eventually gave me a refund after three weeks of going back and forth. Since I really needed the item, I bought it again. However, when it arrived, I didn't like it, so I returned it on February 7th. They received it a few days later, but as of March 7th, I still haven't received my refund. The customer service advisors keep giving me automated responses that aren't helpful at all. My emails are being ignored, and they've even lied about trying to refund my money. My bank confirmed there hasn't been any attempt to refund my account. This has honestly been the worst experience I've ever had, and it's the first time I've felt the need to leave such a negative review for a company. AVOID BUYING FROM THEM! If you can, go to a physical store to get a refund immediately. WHERE IS MY MONEY?!

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(5.0)

nice range of eyeglasses options

by Anthony March 9, 2024

Sunglass hut offers a nice range of eyeglasses options, and I liked the feature that lets you virtually try them on before buying.

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(5.0)

Navigating the sunglass website was a breeze

by Alvaro R. February 9, 2024

Navigating the sunglass website was a breeze, and the purchasing process was pleasant. The glasses arrived swiftly at a nearby shop, and they were in perfect condition upon receipt. Overall, a delightful experience with timely delivery and impeccable product quality.

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(5.0)

Sunglass Hut's online store stands out for its user-friendly interface

by Sarah M February 9, 2024

Sunglass Hut's online store stands out for its user-friendly interface, simplifying the shopping process. With easy navigation and customization options, finding and ordering sunglasses is a breeze. The seamless transaction process ensures a hassle-free shopping experience for customers.

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