Reviews Summary

StrideBank.com has a 1.0 - star rating from 3 reviews, indicating a low level of customer satisfaction!

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3 Reviews
Rating (1.0)

About company

The bank is a full-service institution providing a wide range of financial services. It offers mobile banking and wealth management, as well as treasury services. Specialized lending options are available for commercial, healthcare, trucking, real estate, and agricultural sectors. Additionally, the bank provides prepaid and payroll card solutions. Its comprehensive services are designed to meet diverse financial needs.

Key Details:

  • Location: The company is headquartered in Oklahoma City, Oklahoma, United States.
  • Founders: StrideBank.com was founded by A. E. Stephenson.
  • Foundation Date: The company was established in the year 1913.

Customer reviews

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(1.0)
I had an issue with Chime for $44.92 that got denied because
by Anonymous

I had an issue with Chime for $44.92 that got denied because the dispute team messed it up. The 2nd and 3rd agents said they fixed it, but they didn’t. The follow-up was denied too, and Stride Bank, which insures Chime, just tells you to call Chime support, which is no help. The merchant tricked me, I showed proof, and still no refund, just denials. Avoid Stride and Chime because they are useless and not trained well. I’ve reported them to financial bureaus, the Oklahoma Attorney General for Stride, and California for Chime, plus BBB, and I’m not stopping until I get my money. Their social media and LinkedIn will also get the full story. They also list an email I’ve already used to make it seem like they are offering new info, but they probably won’t fix this scam. Awful company just hangs up and sends you to Chime support or an email like robots that don’t solve real problems. The worst service I’ve ever had. I bet any reviews with more than 2 stars are fake or paid because this company is a joke.

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(1.0)
I had a problem with Chime for $44.92 that was refused because
by Travis

I had a problem with Chime for $44.92 that was refused because their dispute team messed it up. The second and third agents said they fixed it, but they didn't. The rebuttal was turned down too, and Stride Bank, which insures Chime, only tells you to contact regular Chime support through option 3, which is the same as calling Chime normally. At this point, the merchant tricked me. I gave proof and still got denials, no refund. Avoid Stride and Chime; they are ineffective and unskilled. I filed reports with the financial bureaus and attorney generals in Oklahoma for Stride and California for Chime, plus BBB, and I won’t stop until I get my money back. Their social media and LinkedIns will get the full story too.

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(1.0)
Terrible customer service I’ve ever faced.
by Grace Cowan

Terrible customer service I’ve ever faced. The agent was totally unhelpful and had a huge attitude. When I requested to talk to a manager, she just hung up. It’s hard to believe their customer service is so dismal. DoorDash and Chime should look for another bank to work with.

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