Stash.com

Chill investing, not day trading

Onboarding was breezy. I linked my bank, set Auto-Invest, and the Smart Portfolio just did its thing. Not for live trading, but perfect for lazy compounding.

Good rails, fee drag

I like the mission, love fractional shares, and side-eye the flat fee. On small balances it bites. Once I crossed a threshold, it felt fair.

Clear answer on pricing

Chatted about plan changes. Rep spelled out the new $12 plan and how to cancel anytime. Straight talk, no pressure, which I appreciated.

I just learned through email that the account

I just learned through email that the account I canceled in March 2021 has been billed $9.00 every month for the past 4 years.

I will be reporting this company to the authorities because

I will be reporting this company to the authorities because they charged me 3 dollars to link my bank account, and then when I tried to log in after resetting my password, it kept saying the password was wrong even though I just changed it. DON'T use this website, they will take your money for no reason!

Horrible service, they take $3/month and give nothing in return.

Horrible service, they take $3/month and give nothing in return. Customer support is slow, and while opening an account and adding funds was simple, they froze my money. Withdrawals to my linked bank were immediately canceled, and worst of all, they lie about offering a digital card, which they don’t provide. STAY AWAY UNLESS YOU WANT TO LOSE YOUR MONEY!!!

They locked my account

They locked my account, saying it's under investigation, I had a fortune in it. Thanks to Cryptorecoveryltd.com, who I used to file a claim for me.

This company ain't caring 'bout the customer.

This company ain't caring 'bout the customer. They just want yer money so they can charge you subscription fees like other apps... I was lookin' into their service, and I must've subbed to their service in order to try it out. I forgot, cuz I never used it, and when I realized, they had been charging every month even though I never logged in. I asked for a refund, and they referred to their lengthy agreement, and said their hands were tied. This is absolutely terrible customer service, and I will never use or recommend their service. Other companies that care about building customer relationships give your money back if you don’t use their service, such as GoPuff (Great customer service) or Target… Add stash.com to your list of predatory subscription phishing businesses. They likely hope you forget about it. Hope it was worth the $36 to lose my business and inspire me to let others know.

Unfortunately, my experience with this company was disappointing

Unfortunately, my experience with this company was disappointing. Many individuals, including myself, have been scammed out of our hard-earned money. It's disheartening to see people's trust betrayed in this way. However, after taking legal action, I was able to get reimbursed. Proceed with caution if considering their services.