Reviews Summary

Silverholder.com has a 3.0 - star rating from 6 reviews, indicating a low level of customer satisfaction!

5 stars
3 Reviews
4 stars
0 Reviews
3 stars
0 Reviews
2 stars
0 Reviews
1 stars
3 Reviews
Rating (1.0)

About company

Established in 2019, this vehicle lighting modification company boasts two years of experience and a strong commitment to product improvement. Over this period, they've diligently gathered customer feedback to enhance their offerings. One year ago, users reported issues like subpar waterproofing, adhesive detachment, and inadequate brightness for their Car LED strips. In response, the company's engineers undertook a comprehensive redesign, incorporating high-strength nano glue and customized LED beads. While these upgrades increased production costs, the results were striking – customers embraced the new products, resulting in a substantial boost in repurchase rates, climbing from 2% to an impressive 15%.

Key Details:

  • Location: The company is headquartered in Houston, Texas, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2019.

Customer reviews

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(5.0)
Silverholder makes sure you
by Leon

Silverholder makes sure you get the right LEDs for your car's spot. They save cash by using emails instead of lots of phone reps. They reply to emails within 12-24 hours for sure. And the service after buying is just as careful about what you need. They make the finest LEDs, in my view, with a lifelong guarantee. I couldn't find a better deal for cost, service, and warranty.

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(1.0)
The product arrived from China
by William McMahon

The product arrived from China without prior notice, and the lengthy delivery time was frustrating. Upon receipt, the bulbs were defective, and the customer service response was unsatisfactory. Requesting a video of non-functional bulbs seemed unnecessary. The suggestion to install them in my vehicle's fog lights, requiring bumper removal, was inconvenient. Despite offering to return the faulty items, the company refused a refund. Considering the issues, I plan to file a bank dispute for this subpar and defective product.

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(5.0)
I had a terrible experience
by Steve B

I had a terrible experience with the headlights on my Ram Promaster campervan, as they provided limited illumination on the road at night. After a recommendation, I decided to try Silverholder's headlights due to their reasonable price. Since my vehicle required an adapter for the bulbs to fit properly, I contacted Silverholder, and they promptly sent me the necessary adapter. Once installed, the low beams are now as bright as the original halogen high beams, significantly improving my safety, especially on rural roads. Overall, I'm pleased with the outcome.

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(1.0)
After I waited a month
by Engg

After I waited a month for my Led headlights, they only lasted 2 months before the diodes went out. When I contacted customer service, which is a joke, they gave me the runaround, asking me to switch bulbs and take pictures of the beam pattern. The lights have failed, and I deserve a refund. I would gladly send the lights back, but there's a reason they only offer a 30-day money-back guarantee.

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(1.0)
Man, I gotta warn you,
by Chuck G

Man, I gotta warn you, my experience with this company is sooo not worth your cash. I've tried ordering twice and man, they just straight up ignore my emails. Stay away from these guys.

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(5.0)
feels amazing
by Villa F

you gotta check out this company's customer service. It's legit top notch! They always handle my problems ASAP and it feels amazing. Definitely had a great experience!

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