Reviews Summary

Trodo.com has a 3.9 - star rating from 22 reviews, indicating a low level of customer satisfaction!

5 stars
12 Reviews
4 stars
2 Reviews
3 stars
4 Reviews
2 stars
1 review
1 stars
3 Reviews
Rating (1.0)

About company

Trodo is your go-to destination for car enthusiasts and vehicle owners in search of high-quality spare parts. Whether you're an automotive expert or just prioritize safety, Trodo has you covered with top-notch replacement parts. Their products enhance your car's performance and ensure your peace of mind on the road. Trodo exclusively offers items from leading automotive manufacturers, guaranteeing quality and reliability. With a user-friendly online shopping experience, Trodo allows customers to explore detailed product descriptions and make informed comparisons. No matter your car's make or model, Trodo boasts a comprehensive selection of spare parts to meet your needs. Plus, they continually expand their inventory with new accessories, striving to provide customers with a diverse range of automotive solutions. Trodo aims to become your preferred choice for automotive parts, fostering customer loyalty through quality and variety.

Key Details:

  • Location: The company is headquartered in Marupe, Latvia.
  • Founders: -
  • Foundation Date: The company was established in the year 2013.

Trodo.com is an online marketplace that offers automotive parts and accessories. Since its inception in 2013, the business has sought to enhance the process of buying and finding car parts online. Trodo.com's objective is to create a convenient marketplace for car owners and automotive enthusiasts where they can meet all their automotive needs. The vision of Trodo.com is to have Trodo.com be the go-to destination for automobile parts by offering a wide selection, competitive pricing, and top-notch customer experience. And now, let's start this Trodo review immediately!

Products and Services

Is Trodo legit? Sure! Trodo.com offers unique car parts and accessories to meet different needs and preferences. The product range encompasses but is not limited to engine parts, suspension parts, brakes, electrical systems, and interior and exterior accessories. Making a diverse customer base an important part of its business identity, the company pays special attention to selected car brands and models, thus ensuring that its customers can get the parts that fit their cars.

What sets Trodo.com apart is its user-friendly design and cutting-edge features. Customers can enjoy using an efficient search function that puts them on the right track in looking for the right part. In addition, the website contains detailed product descriptions and high-quality images, providing all the information shoppers need to make informed purchases. Furthermore, Trodo.com provides customer support for queries, guaranteeing a hassle-free shopping trip. Besides, customers can activate the Trodo promo code optionally.

Quality and Brand Partnerships

So, is Trodo reliable? Yes, it is. It aims to provide the best automotive parts and accessories available in the market, with each item complying with the highest quality standards. The company applies a verified quality assurance process, which involves inspecting suppliers, testing products for durability and performance, and monitoring customer feedback to upgrade products. Trodo.com consists of products from trustworthy partner manufacturers, which are always known for the quality and innovation that they provide.

Within these trusty brands are Bosch, Brembo, and Valeo, providing a selection of items that are respected for their dependability and performance. By carefully selecting those partners, Trodo.com enables customers to enjoy an impressive selection of top-quality options that cater to different needs and tastes, thus ensuring that all purchases meet and exceed the high demands of the modern consumer.

Customer Service and Support

Is Trodo safe? Sure! At Trodo.com, customer service and support are given a top priority. The company provides customers with multichannel support, including phone, email, and live chat, to ensure they can get the help they need anytime. Shipping policies are set up to emphasize ease of use and effectiveness, providing fast delivery options and clear information regarding shipping times and costs. Besides, as a customer, you can count on honest Trodo returns.

Warranty policies are also in place, which adds to the peace of mind by ensuring a performance guarantee accompanies the quality of the products sold. Customer satisfaction is the top priority at Trodo.com, as the positive reviews and testimonials from satisfied customers show. The company is always ready to listen to customer feedback and be able to enhance its services or customize its offerings to suit the changing needs of its customers. Besides, you can count on weekly Trodo coupons and welcome Trodo discount code offers. Just contact support agents!

Market and Customers

Trodo.com covers a vast market and serves private car owners, car enthusiasts, and professional mechanics. Is Trodo real? Sure! The business delivers to over 100 countries worldwide, but the main market is the US and Europe. The main customer groups consist of DIY enthusiasts looking for parts and accessories to finish their car projects, professional workshops that need quality components for their customer cars, and common car owners who need replacement parts or upgrades for their vehicles.

Trodo.com's geographical reach is broad, with shipments to customers in many regions. Through its international shipping abilities, it can cater to a worldwide customer base, guaranteeing that car fanatics and enthusiasts worldwide can access the huge variety of automotive parts and accessories offered. This wide coverage confirms Trodo.com's intention to render automotive components accessible to as many people as possible, regardless of location. Almost all Trodo reviews highlight the transparency and fairness of this company.

Contact Information

Is Trodo a scam? Of course not! The main office of Trodo.com is located in Riga, Latvia, where the company operates its central services, such as product management, customer support, and strategic alliances. This positioning also indicates that Trodo.com aspires to reach a global market. Still, at the same time, it will retain the efficiency and topicality of a locally based company.

Trodo.com has a user-friendly online chat and email system for customer support to ensure that queries are promptly noted and attended to. Customers who need assistance can easily talk to the support agents online through the Trodo.com website. Besides, in case of further inquiries or feedback, customers can use the support email address as it is provided. This approach of having two ways customers get their issues solved is to make sure they are all served timely and in the best manner possible. You are unlikely to find negative Trodo reviews and complaints. It offers a contact form on its website for collaboration and media inquiries.

Conclusion

As you can see, Trodo Order Platform is a leading site that offers auto parts and accessories to cater to the different requirements of customers, with a huge range of products and high-quality service. Located in Riga, Latvia, the entity uses its advantageous location to deliver services to customers worldwide based on the company's core values of quality, reliability, and accessibility. Trodo.com's commitment to providing an unprecedented variety of parts from trusted brands and a simple-to-handle shopping experience distinguishes it as the first choice for automotive enthusiasts and professionals alike.

Customer reviews

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(5.0)
The squad be super interactive and helpful.
by Ordain

The squad be super interactive and helpful. But could ya'll maybe add some more Shipping Agents for southern Africa?

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(5.0)
The service was quick and efficient.
by PH

The service was quick and efficient. I liked the added service of verifying purchases via VIN. I'm in South Africa and the parts came surprisingly fast. Even the workshop owner was surprised, and I introduced him to Trodo. Now my car's moto can complete its rebuild. Thanks, Trodo.

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(4.0)
Company's prices are fair and shipping
by PETROS

Company's prices are fair and shipping cost is reasonable. Only downside is the fee for same day parts check and no mobile app.

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(5.0)
After my buying experience from Italy,
by Giò

After my buying experience from Italy, I give Trodo a thumbs up in all aspects. After ordering, you get lots of emails about shipping. They delivered on time (actually even earlier)! Trodo's customer service is great! They even help in Italian, giving fast, right answers to problems. They really care about customers, and they're super professional and available. I'll buy from them again for sure. I totally recommend them.

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(5.0)
I got what I wanted on time.
by D

I got what I wanted on time. Came quicker from Germany than stuff from California. Quality's fine, service too. Prices better than US. Just so you know, VAT vanishes when you buy from Europe, so it's like 20% cheaper than it seems. Shipping eats some, but still cheaper than US.

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(4.0)
I have ordered parts for my twizy
by Anonymous

I have ordered parts for my twizy that is not for sale in the Netherlands from you, very happy with it, not yet mounted but that will be fine, the brake caliper is not for sale new anywhere so with this overhaul set I can continue for years to come.

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(1.0)
Failed part at 2yrs 2 months
by Daniel Alexander Reynolds

Poor quality part, failed at 2yrs 2 months. Was rejected warranty although website reads 3 yrs warranty. They offered refund after I left a 1star review with a link to "reconsider" my review. I accepted refund which hasn't yet arrived after 13 buisness days. A part might be 50 bucks cheaper, but if you have to spend 2 hours extra doing the job twice and the down time after the failiure you're way behind.

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(2.0)
The company claimed the part
by Anonymous

The company claimed the part was ready to go the next day. I held out for four days, only to find out the part wasn't actually in stock or accessible. They canceled my order and promised a refund. Had to follow up to get the refund, which wasn't handled as promised. Overall, it turned out to be a letdown and a hassle.

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(3.0)
Reasonably priced with swift
by Joe Mak

Reasonably priced with swift delivery. However, the product details are inaccurate; it states 1500 cm, but the actual item measures 1200 cm.

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(1.0)
The last time I got a discount to cover
by Ashley Debideen

The last time I got a discount to cover the hefty 34% customs duties and VAT. This time, no such luck. Trodo.com isn't practical, especially with no other shipping options. DHL costs are steep too. Sadly, won't be a repeat customer.

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(3.0)
The website is fantastic, boasting seamless
by Howard Dixon

The website is fantastic, boasting seamless navigation, comprehensive details, and a handy part verification feature. While I encountered a minor snag with conflicting verification feedback, it was efficiently resolved within 2 days. The correct, reasonably priced part arrived promptly through excellent shipping to Canada. Despite the hiccup, I plan to revisit for future needs.

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(3.0)
The product stands out for its
by Tomos

The product stands out for its quality and reasonable pricing; however, my experience with international shipping on Trodo was disappointing. Despite DHL typically charging $15-$20 for shipping, Trodo charged double. This pricing disparity overshadowed an otherwise positive purchase experience.

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(5.0)
Impressed by the informative
by Simeon

Impressed by the informative interface and seamless navigation. The added parts matching verification is a reassuring touch. Received my order hassle-free with all original, high-quality goods. Appreciate the team's swift and precise execution. A reliable and efficient experience.

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(5.0)
Impressed by the highly informative
by Sean F

Impressed by the highly informative interface and seamless navigation. The additional parts matching verification adds a reassuring touch. Received all original, high-quality goods hassle-free.

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(5.0)
Impressive communication on
by omos

Impressive communication on product unavailability, promptly securing a refund. Timely delivery was a plus.

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(5.0)
Prompt and effective communication
by Tomos

Prompt and effective communication regarding unavailable items, leading to a prompt refund. Timely delivery was a positive aspect. I would suggest this company to others based on my experience.

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(5.0)
Trodo is unparalleled! I've sourced
by Gustavo Branco

Trodo is unparalleled! I've sourced numerous parts for my vehicles over the years, and Trodo's accuracy and quick delivery from Latvia to Ireland are unmatched. Their website offers an extensive range for any budget, always ensuring top-notch quality. The team's responsiveness, friendliness, and expertise make them my go-to. Trodo excels in choice, budget, knowledge, delivery, and friendliness—truly unmatched.

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(1.0)
I bought items for my car, but
by Bejtula Selmani

I bought items for my car, but there was no mention of a border fee, and I ended up having to pay an unexpected 30 francs. It's frustrating that such fees weren't disclosed upfront. Transparency is crucial, and this experience left me disappointed with the company's communication and customer experience.

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(5.0)
I appreciate the prompt
by STEPHEN JENNER

I appreciate the prompt service and the peace of mind that comes with knowing my individual order was thoroughly checked for compatibility before being dispatched.

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(3.0)
Concerning my recent experience
by Harmen

Concerning my recent experience with this company, even though I opted for the extra fee to double-check the part numbers for compatibility with my car, I received 2 out of the 4 parts that do not match my vehicle. The delivery was swift, but I had to pay an additional 20% in customs fees to have it shipped to Saudi Arabia, which was quite high. I understand this is due to the country's regulations, but it would be beneficial to be aware of these regulations before placing an order. Currently, I'm in the process of testing their return procedure, and I hope it goes smoothly and is approved. I'll reevaluate after the return process is complete.

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(5.0)
The package got to me
by GEORGE E

The package got to me in a jiffy, and the customer support was so kind. Even though I ordered from Japan, the product showed up just 4 days later.

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(5.0)
ton of options for the product
by Steve C

They had a ton of options for the product, and the prices were really good. Plus, I got my delivery in just three days, all the way in Cyprus.

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FAQ
  1. Where is Trodo based?

    Trodo is located in Riga, Riga, Latvia.

  2. How do I can track my order on Trodo?

    Customers can track their order on Trodo by clicking on the "Track Order" option on the website and entering their order information. This will provide real-time updates on the status and delivery date of their purchase.

  3. Does Trodo provide international shipping?

    Yes, Trodo offers international shipping through DHL Express, and the shipping rates are calculated based on the weight of the products in the customer's cart.

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