Reviews Summary

SihooOffice.com has a 3.7 - star rating from 19 reviews, indicating a low level of customer satisfaction!

5 stars
10 Reviews
4 stars
3 Reviews
3 stars
1 review
2 stars
0 Reviews
1 stars
5 Reviews
Rating (1.0)

About company

Sihoo Ergonomic Chairs, synonymous with enhanced well-being, promote optimal comfort and productivity. Crafted with cutting-edge design, these chairs go beyond conventional seating, prioritizing user comfort for an improved work experience. Tailored to boost productivity, Sihoo chairs are more than just furniture—they inspire creative potential. With a focus on ergonomic principles, each chair is meticulously crafted to support posture, alleviate stress, and contribute to overall physical health. Sihoo Ergonomic Chairs represent a commitment to fostering a harmonious balance between comfort and functionality, ensuring individuals "Sit Well" to "Think Better" in their professional endeavors.

Key Details:

  • Location: The company is headquartered in Wilmington, Delaware, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2020.

Customer reviews

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(4.0)
I'm writing to share my thoughts on my Sihoo
by David

I'm writing to share my thoughts on my Sihoo M18 chair and the great service I got. We needed a new chair for my wife who works from home. The ads for Sihoo chairs caught my eye. I thought the M57 chair was perfect and ordered it. When it arrived, I was impressed with its quality, features, and price. But it was too short for my wife. I realized I picked the wrong one; I missed that it was for a Sedimentary Lifestyle. After contacting support, we exchanged it for the M18. Remi from the support team was helpful. Now, with the M18 assembled, we're happy with our choice. We're even considering Sihoo desks.

(3.0)
If you're hoping for better service
by Abhinay

If you're hoping for better service, Sihoo might not be the best choice. I canceled my order, and the item was sent back to them without being delivered. It's been 10 days now, and Sihoo is asking me to wait a few more days for them to receive the item back in their warehouse and check it. But I didn't get the delivery! So, should I keep waiting for a refund? Should the customer be responsible for anything missing or damaged with undelivered items? If this is their company policy, then it makes you wonder about the after-service for purchased items.

(1.0)
I encountered significant issues
by Cesar

I encountered significant issues with my order from Sihoo. Despite their promise to ship within 2 business days, my order status remained "Unfulfilled" for 5 days. Disappointingly, customer support has been unresponsive to emails, providing only apologies in chat. Tracking information is unavailable, and the receipt I received appears to be fake. The overall experience raises concerns about the legitimacy of this company, prompting me to request a refund due to suspicion of fraudulent practices.

(5.0)
The chair ads got me all hyped up, but the comments
by Wendy

The chair ads got me all hyped up, but the comments didn't help much. But the price was tempting, especially with Klarna. The site said 2 days for shipping, but I heard nothing after that. Got worried, but after asking, they said it was on its way, with a shipping link. Site didn't say when it'd arrive, but I saw it was in NL. About an hour later, boom, it arrived! Super happy! Instructions were clear, just gotta read carefully. Easy-peasy. Happy with the product and the help I got.

(1.0)
Total disaster. Red flags everywhere!
by ching

Total disaster. Red flags everywhere! Dealing with Sihoo has been a total letdown. The wrong product arrived, promises were empty, and a solution seems like a distant dream. Despite returning the incorrect item, the right one is nowhere in sight. Emails and calls are met with indifference. After enduring this for four painful months, I'm still waiting for the product I shelled out money for. Save yourself the hassle – find a place with real quality and service for your business.

(1.0)
Sihoo Office has disappointed me with
by paolo

Sihoo Office has disappointed me with their deceptive advertising practices. Their Instagram videos fail to transparently communicate the $6.99 charge for a coupon on an unreleased chair. Attempting to seek a refund through email proved futile, as they adamantly declared the order as "non-refundable." The company's lack of integrity in marketing and disregard for customer satisfaction raises concerns. Approach transactions with caution when dealing with Sihoo Office.

(5.0)
The SIHOO office chair impresses with
by Sofia Ryan

The SIHOO office chair impresses with its remarkable durability. Crafted from top-notch materials, it promises a lasting investment. The chair's smooth-rolling wheels and swivel mechanism enhance mobility, while the adjustable armrests cater to individual preferences. Not only has it improved my posture, but it also stands as a reliable companion for daily tasks. The solid construction ensures a long-lasting and sturdy seating solution for the workspace.

(5.0)
I ordered a chair from the Sihoo site
by Robi D

I ordered a chair from the Sihoo site and it arrived very quickly! Sadly, the box was stolen later on, but even though it wasn't the company's fault, they were really nice and supportive and found a fix for me. I highly suggest this company for their product and service - really nice in these times! Thanks once more for everything!!!

(1.0)
Disappointed with Sihoo's deceptive
by Kerem Erkart

Disappointed with Sihoo's deceptive practices. They falsely claim product availability on their site but admit to a 3-week wait only after purchase. Attempted to cancel due to the misinformation, but faced unresponsive customer service after three emails. Urgently canceled my order due to their misleading stock information.

(1.0)
I placed an order on 12/2/24, and
by Nikos

I placed an order on 12/2/24, and it's been 5 days with no shipment despite their website claiming a 1-2 day processing time. I inquired about the delay, but no email regarding shipping time was received. Adding to the frustration, a 25 euro shipping fee was charged despite the site promising free shipping.

(5.0)
My experience with the SIHOO office chair was exceptional
by Samuel Shepherd

My experience with the SIHOO office chair was exceptional. The chair arrived promptly, well-packaged, and in perfect condition. The accuracy of the tracking system, offering real-time updates, added to the overall satisfaction. Highly impressed with the seamless and reliable service.

(5.0)
I was skeptical after reading reviews
by Anonymous

I was skeptical after reading reviews, but I bought the C100 last Tuesday. It arrived in a week, missed my confirmation email, but customer service helped. The chair's great value, dual lumbar support is good, lots of adjustments. For £260, it's a good buy.

(4.0)
The chair I got (SIHOO M57) is solid
by veggie

The chair I got (SIHOO M57) is solid, offering excellent ergonomic support. I think it offers better bang for your buck than pricier competitors like the Herman Miller Aeron. Their customer service is also good, fast to handle any problems I had.

(5.0)
I bought a chair that didn't fit me since I'm tall
by Anonymous

I bought a chair that didn't fit me since I'm tall. I kept the chair for a year. Afterward, they gave back some money to make up. I later chose the S100 chair, which fits me better. Their service to customers is very good.

(4.0)
My view on the company is pretty good.
by aba

My view on the company is pretty good. I got the m57. The prices are okay for the quality and the customer support is decent. I gave it a 4 star because there was a delay in the shipment.

(5.0)
The products are really good quality!
by Joram

The products are really good quality! I had one brokun headset delivered, but the customer service was so nice and they sent a new one as their service! Recommend them!

(5.0)
A termékek nagyon jól készültek!
by Joram

A termékek nagyon jól készültek! Volt egy törött headset szállítva, de a vevőszolgálat annyira kedves volt, és elküldték az újat szolgáltatásukként! Ajánlom őket!

(5.0)
Great price.
by Anonymous

Great price. Supperb support and contct. Quick shipmint. Ez to assembel, clear instructons. Very comfy chair in use. I recomend Sihoo :))

(5.0)
Ez dicsérő! A cégről mondva
by Cat

Ez dicsérő! A cégről mondva, kiemelkedő az eladó, az ár-érték arány kiváló, érdemes az ötcsillagos minősítés!

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