Reviews Summary

ShoeAholics.com has a 2.3 - star rating from 6 reviews, indicating a low level of customer satisfaction!

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1 review
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3 Reviews
Rating (1.0)

About company

Shoeaholics, a haven for footwear enthusiasts, boasts an extensive collection of shoes and bags curated by a passionate team of accessory aficionados. With a dedication to quality and style, they seamlessly unite fellow shoe lovers with an expansive selection from renowned brands like Ted Baker, Kurt Geiger, Carvela, and Clarks. This destination transcends shopping boundaries, catering to every family member and every occasion. From casual outings to formal events, Shoeaholics simplifies the pursuit of fashionable footwear, offering choices that accommodate every budget. Explore a world where the love for accessories meets unparalleled variety and convenience.

Key Details:                                                                  

  • Location: The company is headquartered in London, United Kingdom.
  • Founders: ShoeAholics.com was founded by Charity Downing.
  • Foundation Date: The company was established in the year 2011.

Customer reviews

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(4.0)
Company has awesome prices
by clair

Company has awesome prices and really fast delivery, five days before I thought. I adore the shoes and bag!

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(5.0)
The shoes consistently fit well, and I'm
by Steven Calton

The shoes consistently fit well, and I'm quite satisfied with my purchase. The delivery was surprisingly quick, especially given that I ordered just before Christmas and opted for standard shipping. Overall, I'm content with the experience.

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(1.0)
Deceptive labeling, unresolved issue
by Vickie

Ordered the Kurt Geiger Tame ankle boots, expecting a vegan product as advertised by The Vegan Society approval. However, the boots turned out to be leather. Contacted customer service, who, though polite, offered only a return solution and didn't commit to investigating the misleading labeling issue. Disappointed by the lack of resolution and transparency regarding the discrepancy.

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(2.0)
Ordered two bags, both missing essential parts
by Ryan

Ordered two bags, both missing essential parts. Customer service advised returning the first order and reassured the second would be flawless with issue notifications. Disappointingly, both bags arrived faulty, wasting time and money on gifts. Now faced with the suggestion to order a third time to rectify the company's repeated mistakes. A frustrating experience with unresolved issues.

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(1.0)
Quality and customer service woes
by Leanne Kirkwood

My recent purchase from Shoeaholics proved disappointing as the shoes' patent chipped after just two hours of wear. Seeking resolution, I contacted customer service, only to be told the damage resulted from "external force," an explanation that baffled me. This isn't my first encounter with faulty products from Shoeaholics, leading me to question the overall quality and if they might be selling rejects. The dismissive response and recurring issues have left me unsatisfied, prompting serious reservations about future purchases from Shoeaholics. A frustrating experience that highlights concerns about both product quality and customer service.

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(1.0)
Buyers, beware!
by P.M.M

Buyers, beware! The absence of a contact telephone number for customer services proved problematic when my order went missing. The response to my email was unhelpful, highlighting a lack of interest in customer support once they've received payment. Caution is advised for those considering purchases from this company.

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