Reviews Summary

StockX.com has a 3.4 - star rating from 5 reviews, indicating a low level of customer satisfaction!

5 stars
3 Reviews
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0 Reviews
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1 stars
2 Reviews
Rating (1.0)

About company

Trustpilot x StockX, a collaboration dedicated to customer feedback, values your reviews on their products and services. Committed to continuous improvement, they invite users to share insights on their experiences. Positioned as the Marketplace of Current Culture, Trustpilot x StockX aims to facilitate smart access to the world's most sought-after items. Specializing in sneakers, apparel, electronics, collectibles, trading cards, and accessories, they provide a platform for buying and selling these coveted goods. Join the community shaping the smartest way to engage with contemporary culture through Trustpilot x StockX.

Key Details:

  • Location: The company is headquartered in Detroit, United States.
  • Founders: StockX.com was founded by Dan Gilbert, Josh Luber, Greg Schwartz, Chris Kaufman, David Webber and Mathew Piccinato.
  • Foundation Date: The company was established in the year 2015.

Customer reviews

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(5.0)
Great stuff to pick from
by Alejandro

Great stuff to pick from, prices are competitive. Your return policy needs a rethink. I bought double by mistake, now kinda stuck due to your rules.

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(5.0)
What I appreciate about Stockx is
by Brandon M

What I appreciate about Stockx is how quickly they deliver. Unlike other websites I've tried for buying shoes, Stockx doesn't cancel orders halfway through because they ran out of stock. They're really good from the moment you order until you get your delivery. I'll stick with them for buying shoes from now on.

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(1.0)
I encountered some challenges
by Lefteris P.

I encountered some challenges while attempting to return a pair of shoes within the allotted two-week return period. Despite my efforts, the customer service team consistently mentioned difficulties in opening the pictures I provided as evidence. Ultimately, I reluctantly ended up wearing the incorrectly sized shoes I received. My overall impression is that the service lacks the necessary support, especially for customers who receive the wrong size and encounter obstacles in initiating returns. There's a clear need for improvement in the return system, particularly for customers located outside the United States.

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(5.0)
I was consistently kept informed throughout
by Thomas

I was consistently kept informed throughout the entire process, receiving timely updates regarding any delays or the current status of my parcel. When my package finally arrived, it was in impeccable condition. I am definitely planning to make future purchases from this store because of their reliability and punctuality.

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(1.0)
I eagerly anticipated the arrival
by Mr. Wong

I eagerly anticipated the arrival of my shoes after being assured of a specific delivery date. However, the disappointment set in when the promised delivery timeframe came and went without any sign of my order. What perplexed me even more was the prolonged period during which my purchase seemed to be stuck in a limbo, awaiting verification of its authenticity. This unexpected delay left me feeling frustrated and questioning the efficiency of the entire process.

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