Reviews Summary

Segpay.com has a 2.8 - star rating from 10 reviews, indicating a low level of customer satisfaction!

5 stars
3 reviews
4 stars
1 review
3 stars
1 review
2 stars
1 review
1 stars
4 reviews
Rating (1.0)

About company

Established in 2005, Segpay stands as a global leader in online payment processing, offering e-commerce merchants a cutting-edge billing platform for real-time payment processing worldwide. With a commitment to safeguarding online merchants, Segpay employs a proprietary fraud mitigation system and provides unparalleled customer support. Recognized as a level 1 PCI compliant service provider, Segpay is registered with Visa and MasterCard, holding authorization as an Internet Payment Service Provider. Complying with the EU Payment Services Directive and being licensed by the UK FCA as an Authorized Payment Institution, Segpay prioritizes client satisfaction, ensuring their services are easily accessible through clicks, calls, or chats.

Key Details:                                                                  

  • Location: The company is headquartered in Deerfield Beach, Florida, United States.
  • Founders: Segpay.com was founded by Cathy Beardsley.
  • Foundation Date: The company was established in the year 2005.

Customer reviews

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(4.0)
Start was confusing, but they fixed it well.
by Anonymous

Start was confusing, but they fixed it well. I appreciate their help. Also, refund came earlier than expected - got it in 3 days instead of 7-10. Thanks.

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(3.0)
Your company didn't help
by Stephen

Your company didn't help me with payment of service messages. I did not like that kind of service. If you want my business the correct thing is to make everything right.

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(5.0)
I like compnies that value relationships
by Benjamin

I like compnies that value relationships, not just transactions. I don't offer GF3, but I'm open to different interests. I don't judge, but I do screen. My pics are real. I also do sensual massages. Hope to chat soon. You can DM me on Instagram for details. Thanks!

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(5.0)
I got a subscription from the site
by Михайло Дема

I got a subscription from the site, but I didn't really need it. I canceled it and was bummed about the money I spent. But when I talked to customer service, they replied fast and I got my money back the same evening.

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(2.0)
The company's payment system needs fixing
by Mark

The company's payment system needs fixing. I paid twice for the same amount within a minute. Doesn't make sense. If I bought tokens, why would I need more in just one minute? It's like getting charged twice for the same thing instantly.

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(1.0)
The company asked me to show proof
by Melissa

The company asked me to show proof of documents because they think something is wrong with my account. It's been two days since I did this, and they still haven't responded to any of my emails!

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(1.0)
The company seems to have
by Anonymous

The company seems to have a serious issue with double billing. Despite reporting it multiple times, they didn't seem to address the problem effectively. I had to go through the hassle of backbilling just to resolve the issue, and they denied any extra charges that were unauthorized.

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(1.0)
I haven't got back all the money
by John

I haven't got back all the money I paid to the scammy 'Trannybook' through Segpay. Bad experience...

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(5.0)
I encountered a simple issue
by Charlie Foxleigh

I encountered a simple issue with an extra card charge, and the person I spoke with resolved it swiftly and efficiently. Their skill in handling the matter deserves commendation, and I believe they should be recognized with a raise for consistently delivering such excellent service.

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(1.0)
Live support was vastly superior
by Louise Boyle

My experience with "Joana" via email at Segpay was terrible. Live support was vastly superior. Considering the email ordeal, I've decided to delete my account to avoid any future interactions with Segpay.

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