Read 6 Real Customer Reviews of Hubstaff.com

Reviews Summary

Hubstaff.com has a 2.0 - star rating from 6 reviews, indicating a low level of customer satisfaction!

5 stars

1 review

4 stars

0 Reviews

3 stars

1 review

2 stars

0 Reviews

1 stars

4 Reviews

About company

Hubstaff empowers businesses to elevate productivity with robust team, project, and time management solutions. Trusted by over 10,000 global teams, Hubstaff's time tracking software offers features like work hour tracking, payroll management, client invoicing, and comprehensive reporting. Accessible via web dashboard, desktop, and mobile apps, it caters to diverse business needs. Hubstaff Talent, their free search platform, connects freelancers and businesses with top-tier remote talent. For streamlined project management, Hubstaff Tasks provides flexibility, enabling teams to collaboratively achieve shared objectives. Explore the suite of Hubstaff tools for efficient and productive workflows.

Key Details:

Location: The company is headquartered in Indianapolis, Indiana, United States.
Founders: Hubstaff.com was founded by Dave Nevogt, Jared Brown.
Foundation Date: The company was established in the year 2013.

Customer reviews

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(5.0)

I wanted to thank you

by Anonymous April 16, 2024

I wanted to thank you for fixing my email problem quickly. Everything is working great now. Thank you for helping me fast and well!

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(1.0)

The company's billing practices are unfair.

by Mustapha March 24, 2024

The company's billing practices are unfair. Even if you turn off the time feature, they still charge you. Canceling is made difficult as they hide the options. This makes you believe charges have ceased when they haven't. Getting a refund is tough too, even when you discover the ongoing charges. Don't rely on them; they employ deceptive tactics.

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(1.0)

Hubstaff crashes on Linux

by Lucas March 18, 2024

Hubstaff crashes on Linux, doesn't support Wayland, and whenever a screenshot is taken, all my work stops with this annoying sound. Maybe you should just be honest and admit that your product doesn't work on Linux.

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(1.0)

I decided to give this company a

by Derek February 26, 2024

I decided to give this company a shot to see what it's all about. Unfortunately, I didn't even get a chance to try out their service before they charged me for two whole years! It's really hard to reach them; the phones don't work, and their help system seems designed to keep you away from your account. I canceled my plan, and now I'm just waiting to see if they'll give me my money back. I wouldn't recommend trusting this company.

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(1.0)

Despite discovering the issue and a potential solution myself, the support team has not provided a positive response

by Ibrahim Zahoor November 15, 2023

Despite being a Hubstaff user for three years, my recent experience with their support has been frustrating. I reported a bug related to the ClickUp integration two months ago and have been struggling to get it fixed. Despite discovering the issue and a potential solution myself, the support team has not provided a positive response. This lack of assistance is disappointing, considering my long-term use of their service. Improved support responsiveness is essential for resolving user issues promptly and maintaining customer satisfaction.

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(3.0)

Christopher provided dedicated assistance in resolving my issue

by Amy November 15, 2023

Christopher provided dedicated assistance in resolving my issue, despite being constrained by system limitations. The challenge arose from my transition to a new organization while using the same login information from the previous one. Unfortunately, I encountered difficulties manually adding time from the old organization due to conflict errors. Although the situation is frustrating, Christopher's efforts were commendable. I appreciate his dedication and support in navigating this complex transition. I am hopeful that the issue can be fully resolved, and I still have access to the old organization to process the necessary tasks.

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