Reviews Summary

Rugs has a 4.8 - star rating from 12 reviews, indicating a high level of customer satisfaction!

5 stars
9 Reviews
4 stars
3 Reviews
3 stars
0 Reviews
2 stars
0 Reviews
1 stars
0 Reviews
Rating (1.0)

About company

Rugs.com stands as the premier destination for discovering the perfect area rug, boasting an extensive inventory with thousands of options in stock. Their collection spans from mid-century modern and contemporary rugs to unique, hand-knotted traditional pieces, ensuring a style to complement any decor. With over 35 years of industry experience, the Rugs.com team leverages deep connections with global manufacturers to provide customers with top-tier rugs at unmatched prices. The commitment to customer satisfaction is evident through their free shipping policy every day and a hassle-free 30-day return window, reinforcing their dedication to quality service and affordable, high-quality rugs.

Key Details:

  • Location: The company is headquartered in Fort Mill, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2018.

Customer reviews

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(4.0)
Yo, just gotta share my
by Liane Kerting

Yo, just gotta share my rug-buying experience! This site's got a killer selection – so many rugs, I felt like a kid in a candy store. Easy peasy to find what I wanted, thanks to their user-friendly site. The rugs rolled up at my doorstep faster than I expected, and they're in top-notch condition. The only little hiccup? The rug pad they threw in wasn't a solid piece, kinda wish it was. Gonna give it a shot and see how it holds up, but if it's a bust, I'll hunt for something else. Overall, loving the variety and the speedy rug delivery vibes!

(4.0)
So, just got some rugs from
by Karina Kim

So, just got some rugs from these folks, and gotta say, delivery was crazy fast – major thumbs up! Loved that they came rolled, made things easier. But here's the scoop: one of the carpets was supposed to be 1/2" thick, but nope, it's definitely not. The other one, though, is on point. Bit of a thickness mix-up, ya know? The cool part is, they're chill about returns, so it's a win-win. Even though one rug isn't as thick as advertised, we're keeping them – no returns here! Overall, pretty happy with the whole deal.

(5.0)
The selection overwhelming.
by Rose

The selection overwhelming. I spent days looking for a neutral-colored runner with a white border, under $150. It seemed simple, but there were too many choices—fringes, tassels, different lengths, indoor, outdoor, washable… It was confusing. However, I did find one that was close enough, and at a good price! I bought a carpet (runner) two weeks ago but changed my mind the next day. Canceling the transaction was simple, and the staff member was very nice and helpful. Thanks!

(5.0)
It was really easy to find what I was looking
by Karen

It was really easy to find what I was looking for. Big variety with absolutely great prices!! I found the big round rug before. This time I found the extra long runners to match. In three months I will buy the big matching rectangle rug. I am so excited to find all of these rugs that match and in prices I can afford!!! These are beautiful rugs with excellent quality. You just can't get any better than this!!!!

(5.0)
Makes shopping and ordering so easy.
by Jim

Makes shopping and ordering so easy. They also give you rewards if you buy more than one rug, and their prices are very reasonable. My rugs usually arrive within a week, and I have always had great experiences with their orders. I have ordered rugs for myself and my children, and Rugs.com always comes through.

(5.0)
The site is colorful and nicely made,
by Mariana

The site is colorful and nicely made, so finding stuff was easy. The pics of stuff were really good, showing things from different sides. That helped me pick the outdoor rug I wanted. I haven't bought from Rugs.com before, but I trust it'll come to me safely and on time. Thanks for making online shopping nice.

(4.0)
Da company makes it simpler
by Julie

Da company makes it simpler to find da colors and styles I want. Plus, I like how ya can see all da possible shapes and sizes in one place, without clickin' all over. Importantly, I bought rugs twice before (once with a different account and once before with dis one), and dey hold up well.

(5.0)
User friendly website, easy options
by LINDA

User friendly website, easy options to find what I need quickly. Wide variety of rugs, many sizes and competitive prices. Bought from Rugs.com a few times before - very satisfied w their products, customer service and delivery detals (on time, updates when needed)

(5.0)
The fit and pattern
by Tlahlou

The fit and pattern were spot-on for my room, and can we talk about that delivery speed? Faster than a surprise package! 🚚💨 The quality totally punched above its price tag – a steal, I'd say. My room's officially got that perfect vibe now.

(5.0)
This be my 4th rug
by Michka

This be my 4th rug I done ordered from Rugs.com. Every time, pickin' & filters help me choose good. Gettin' rugs on time & no damage. I send one back 'cause it didn't work, but returnin' were easy. They good company!

(5.0)
I found the carpet I wanted. It was on sale.
by Jennifer Teachworth

I found the carpet I wanted. It was on sale. Checkout showed where I could use a performance rug pad. I have two carpets from rugs.com already so I knew the quality.

(5.0)
The company offers plenty of options
by Janet Murray

The company offers plenty of options within my budget and size preferences. Searching for the specific color and type of rug I wanted was straightforward.

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