Reviews Summary

Revolve.com has a 4.3 - star rating from 4 reviews, indicating a high level of customer satisfaction!

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Rating (1.0)

About company

Revolve.com is an online fashion retailer catering primarily to Millennial and Generation Z consumers. The company offers a wide range of products, including apparel, footwear, accessories, beauty, and home items from emerging, established, and owned brands. Revolve operates two segments, REVOLVE and FWRD, and connects consumers with global fashion influencers through its dynamic platform. Headquartered in Cerritos, California, Revolve emphasizes innovative marketing, data analytics, and technology to enhance the customer experience. Founded in 2003, the company has built a strong reputation as a trusted premium lifestyle brand.

Key Details:

  • Location: The company is headquartered in Cerritos, California, United States.
  • Founders: Revolve.com was founded by Michael Mente.
  • Foundation Date: The company was established in the year 2003.

Customer reviews

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(5.0)
The customer service is quite good.

The customer service is quite good. I have been buying from them for a long time, and when there is a problem, they quickly fix it. I get an answer when I call customer service within a few minutes, and it is simple to resolve things. Today, I received the wrong skirt, and after I let them know, they quickly sent the right one and refunded me 10% of the cost as a nice touch. They also include a free returns label in the package. A really straightforward and honest company to work with.

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(2.0)
I purchased a Ralph Lauren gray hoodie

I purchased a Ralph Lauren gray hoodie in medium size. I was shocked to find a used gray cropped hoodie size small from ALO yoga, which isn’t even sold by Revolve, instead. It looks like someone at their store swapped out the new items with their own old clothes. I’ve never been this upset. I called them, and they’re sending a new one, but I still have to return this awful used hoodie via UPS.

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(5.0)
I ordered a few different dresses for a special occasion

I ordered a few different dresses for a special occasion. Unfortunately, many of them weren't quite right. However, the ease with which I could return them (in Singapore for free!) and get my money back was amazing. It made the whole process so much easier and stress-free. I found the outfit I loved. Thank you!

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(5.0)
They got the best customer service!

They got the best customer service! Really helpful and definitely take responsibility for any problems. You feel they truly care about your satisfaction.

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