Restaurant.com

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The senior frog 2 for 1 voucher is no longer valid

The senior frog 2 for 1 voucher is no longer valid, which was disappointing after making the trip. I also have trouble accessing my vouchers online, needing to reset my password each time. In the end, I regret spending my money. The dining discount pass has also been rejected at several places.

This company is horrible!

This company is horrible! I tried to give them a chance, buying a "gift card" for the first time, but later realized it’s just a certificate that’s almost impossible to use. The staff seems like they don’t know what they are doing because no one has been able to help me get a refund or redeem the certificates. I reached out the same day I purchased them in October 2024, saying there was an issue using them, and the only reply I got was telling me to do the same thing I had already tried. I reached out again in January 2025, and still no response or refund. It’s been a complete nightmare. The restaurants on the site don’t seem trustworthy either, and I would never recommend restaurants.com. The staff takes your money, and leaves you with no idea how to use the balance, with no refunds being honored, despite what they claim.

I would rate restaurant.com with zero stars.

I would rate restaurant.com with zero stars. This is a poor company. I have wasted months trying to use a $25 gift card my son and daughter in law gave me. They keep emailing me, asking if it was bought from a third party or if it was already used. What on earth? NO! It has been in a drawer at my house. And no, I do not want to bother the gift givers to find their email from years ago to sort this out. For heaven's sake, just send another gift card. I even sent them a photo of the gift card. Zero stars. The worst customer service. And the bad publicty will cost them far more than $25.

They seem to have no record of my account.

They seem to have no record of my account. I attempted to log in, but it didn’t work. I reached out to their customer support several times about this problem, and the last response I got was about 2 months ago, each time requesting more details. I have cash and credits that are now gone. They are frauds, a SCAM company, took my money.

I had a bad experience.

I had a bad experience. I bought a $25 gift card, but it didn't work, and the customer service was no help. I wouldn't recommend them if you don't want to waste your money.