Read 3 Real Customer Reviews of Regus | Legit & Reliable or Scam?

Business information:

[email protected] https://www.regus.com +1 855-400-3575

United States Paul Street Suite 3100 Dallas 75201

Reviews Summary

Regus has a 3.7 - star rating from 3 reviews, indicating a low level of customer satisfaction!

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About company

Regus is a global provider of flexible workspace solutions, including serviced offices, coworking spaces, virtual offices, and meeting rooms. The company offers a vast network of locations worldwide, catering to businesses of all sizes. Regus provides fully furnished offices with flexible terms, allowing companies to scale as needed. Customers benefit from 24/7 support and the ability to book spaces on demand through their app. Regus aims to help businesses establish a professional presence with ease and convenience.

Key Details:

Location: The company is headquartered in Dallas, Texas, United States.
Founders: Regus.com was founded by Mark Dixon.
Foundation Date: The company was established in the year 1989.

Customer reviews

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(1.0)

$900+ dept for an office I never rented?!

by Victoria July 17, 2024

Have you ever been unexpectedly billed for a service you didn't register for??? Three years ago, I rented three virtual offices, ensuring automated deductions through my card. Imagine my surprise when I discovered unauthorized billing for a fourth office, amounting to a debt of $900+! Their manager mistakenly registered this fourth office in my name, and they have been billing me for it for three years now!! Over the past six months, I have written more than 20 letters and called their managers, but they continue to send me emails demanding payment without addressing their own mistakes. On May 15, 2024, one of their managers called me (she wanted to know when I would pay the debt), listened to my issue, and promised to investigate and send the results via email. Today is July 17, 2024, and I still have not received a response from them. Despite assurances of an investigation, no resolution has been provided for over two (!) months. TWO MONTHS!!!! The lack of transparency and accountability in this matter is deeply concerning. I urge you to reconsider any dealings with this company until they address such serious oversights and improve their customer service response and their process for resolving such cases. As for me, I will never use their services again.