AmericanFrame.com

7 reviews

Visit website

Trustpilot

4.7
Sitejabber

3.0
Better Business Bureau

3.0

Business information:

[email protected] https://www.americanframe.com/ (800) 537-0944

United States 400 Tomahawk Drive Maumee 43537

Reviews Summary

AmericanFrame.com has a 4.6 - star rating from 7 reviews, indicating a high level of customer satisfaction!

5 stars

5 Reviews

4 stars

1 review

3 stars

1 review

2 stars

0 Reviews

1 stars

0 Reviews

About company

Celebrating its 50th year, American Frame is a highly-rated, woman-owned online custom picture framing company. As a second-generation, family-operated business, they have been Here For The Art since 1973. Serving a diverse clientele, including arts professionals and enthusiasts, American Frame offers museum-quality custom framing and fine art printing services at direct prices. Customers can order name-brand framing materials, create DIY custom frame kits, upload digital files for printing and framing, or order giclee prints via their user-friendly interface. Recognized as 'Best for Art' by Martha Stewart in 2023, American Frame is known for professional-grade products, attention to detail, and transparent pricing, catering to both individual and enterprise-level needs.

Key Details:

Location: The company is headquartered in Maumee, Ohio, United States.
Founders: AmericanFrame.com was founded by Dana Dunbar.
Foundation Date: The company was established in the year 1973.

Customer reviews

Sort by:

Sort by:
Most relevant
By date
By rating

(5.0)

I've been getting frames for my paintings from

by P D Simms March 21, 2024

I've been getting frames for my paintings from American Frame for a long time now. The quality is really good, and they always have what I need. The price is fair. They've made a nice change recently with the wooden frames. Now they come with everything already set up inside, like the acrylic, mat, and backing. It saves me the hassle of adding more points. You should check them out. You won't regret it.

Own this company? Claim & Respond

(5.0)

The website is impressively user-friendly

by Charla B January 30, 2024

The website is impressively user-friendly. It provides a seamless experience with numerous options. The inclusion of examples and the option to upload images for framing visualization proved exceptionally helpful, ensuring a straightforward process in selecting the perfect framing options. The site's design and features greatly enhance the overall customer experience.

Own this company? Claim & Respond

(3.0)

The recent shift to an appointment-only

by DIANE March 3, 2024

The recent shift to an appointment-only system has left me feeling somewhat let down. Managing my schedule has become more challenging, especially considering the additional errands that require appointments. Given that I live over an hour away, it adds an extra layer of complexity to my pre-visit preparations and places limitations on my day when I come into town.

Own this company? Claim & Respond

(4.0)

I've noticed changes in the purchasing process

by Robert A January 30, 2024

I've noticed changes in the purchasing process, including charges for frame samples, which have affected my buying frequency. However, the customization tool and diverse options remain appreciated. I hope future adjustments consider customer concerns to maintain a positive experience.

Own this company? Claim & Respond

(5.0)

I really like how personalized the ordering is.

by Jennifer May 29, 2024

I really like how personalized the ordering is. I got a few prints in odd sizes, and I've been avoiding framing them forever, but this was pretty easy. It guides you through every step and explains things to help you make the right choices.