Reviews Summary

Premiumhealth.us has a 3.5 - star rating from 11 reviews, indicating a low level of customer satisfaction!

5 stars
5 reviews
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Rating (1.0)

About company

Premium Health is a beacon of excellence in healthcare, offering a comprehensive range of medical services to prioritize patient well-being. Their full-service medical clinic upholds high standards in the industry, addressing diverse medical needs. They specialize in Weight Loss Programs, guiding individuals on their journey to a healthier lifestyle. The clinic plays a pivotal role in the fight against the pandemic, offering swift COVID-19 testing services with state-of-the-art facilities. Premium Health also provides Concierge IV Hydration, delivering essential fluids and nutrients to enhance vitality and recovery. Whether through drive-thru, in-home, or in-clinic services, they ensure accessible, compassionate care. Patients receive exceptional care from skilled professionals who prioritize their overall well-being. With a commitment to quality, accessibility, and patient satisfaction, Premium Health is the top choice for outstanding medical services.

Key Details:

  • Location: The company is headquartered in Santa Ana, California, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2021.

Customer reviews

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(5.0)
Fantastic company, no need
by Adriana

Fantastic company, no need to search more! Help was awesome, all reps were nice and eased my worries before I signed up. Quick replies to texts and calls. Used semaglutide with another company for 3 months, now with Premium Health. Cheapest prices for weight loss meds and great care. Happy to stick with them!

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(4.0)
I was struggling to get my insurance
by Danielle

I was struggling to get my insurance to pay for weight loss shots. I searched online and came across this company. I'm really glad I did! They've been easy to deal with, and they always answer my questions promptly. I've been using semaglutide for two weeks now and I'm already losing weight. I'm happy I went with Premium Health!

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(5.0)
Premium Health is a really solid
by Michelle

Premium Health is a really solid company! I needed my meds, and they said it would take 5-10 business days, but I got them in just three days!

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(3.0)
The product offers a fair price and
by Anonymous

The product offers a fair price and decent quality. Initially, customer service seemed promising, but my experience took a downturn during the prescription refill. Communication has been lacking, and I've been chasing my prescription for over a week, causing me to miss my next dosage. The response time falls short of expectations, and customer service appears to be a low priority.

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(1.0)
AVOID THIS PLACE!
by Hanah Zablah

AVOID THIS PLACE! Premium Health Coral Way, Miami, Florida, is a chaotic mess. During my visit, they misplaced my test orders, leading to a three-hour wait. Administrative blunders, like misspelling my name, caused an hour-long delay in accessing my results. Attempting a virtual appointment due to medication issues resulted in unreturned calls. At a recent follow-up, despite confirming appointments and insurance details, they attempted to charge me $125 instead of my $10 co-payment. The staff, especially on the second floor, were rude and unhelpful. Don't bother—communication, efficiency, and professionalism are severely lacking. Type of Care: Poor Care Quality: Subpar Office Experience: Nightmarish

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(1.0)
Disappointed with the company's lack
by Jody Marie

Disappointed with the company's lack of transparency. Paid $275 for a month, but they failed to mention that the single vial sent is intended to last three months. The dosage was incorrect, and cancellation is only possible after committing to another three months of $275. Avoid making a purchase with this company.

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(5.0)
This company truly delivered on its promises.
by Kate

This company truly delivered on its promises. I've shed 18 pounds since November with their effective medicine and a consistent protein intake of 90 grams per day. Despite concerns about nausea with semaglutide, I experienced none. The doctors are highly informative, and the process of obtaining the medication is hassle-free. My positive results speak volumes about the company's efficacy.

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(1.0)
My first experience with the company was positive
by Janeen Richards

My first experience with the company was positive. The initial order process was smooth, accompanied by attentive customer service. However, when I needed to cancel, it became disheartening. Despite multiple attempts through phone calls, emails, and chats, there was no response. The lack of communication left me frustrated, especially after the promising start. Unfortunately, my card was charged for an unwanted additional month.

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(4.0)
The overall experience was great
by Amanda

The overall experience was great; however, there's a small suggestion for improvement. The medical assistant could enhance customer communication by providing information on their arrival and specifying the exact location, such as the specific part of the parking lot.

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(5.0)
EFFICIENT AND CONVENIENT TESTING
by DOLORES Vega

EFFICIENT AND CONVENIENT TESTING The testing process was super convenient, allowing for quick appointments without the need to be indoors unmasked. The woman administering the test was noted to be both nice and efficient.

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(5.0)
The service was excellent
by Steve completo

The service was excellent, but it would be helpful to clarify that it's a mobile operation. I unexpectedly found the testing location, but once there, the experience was smooth and efficient. Clearer communication about the mobile nature of the service would enhance the overall customer experience.

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