Pamono.com

I like Pamono and have used them many times. Communicaton is great, the items arrive fast and safely and the descriptions on the website are accurate. Would not hesitate to use them again.

The chair is real nice and just like they said. It was in way better shape than a similar chair on an auction site that went for lots more. Delivery was good. They told me when it'd come and the courier was really nice, helped me get it in.

Great place to buy furniture! We got a table and it all went smoothly. We bid lower, seller said yes, got it in a month. Awesome!

Communikation waz grate before nd after purshase wid d items arrivin six days ahead of schedul. D thirty year old Eames EA222 leather chair waz in much bettr condition dan I had expected at a vry attractiv price so I cudn't be mor pleased. D problm iz I now feel I can rlly trust PAMONO nd can't keep away from d website lookin for mor items.

This is about pamono.eu. At first glance, this company seems good. They claim to offer unique and antique pieces, and many of their items are attractive. We ordered several things quickly to decorate our new place. First, ordering was a bit of a hassle. There's a delay between ordering and getting a payment notice, and during this time, the piece may sell to someone else. By the time you find out, you've already paid, and reversing the payment takes 5 to 10 days. Items often take weeks or months to ship, and shipping costs can be much higher than reasonable, sometimes surpassing the item's price. It's unclear why a large piece costing 3,000 euro has a 120-euro shipping fee, while a small piece at 275 euro has an 800-euro shipping fee. It seems like Pamono adds extra profit to shipping costs to advertise lower item prices. We received items described as "perfect" or "like new" that were damaged. Sellers don't always provide quality photos, so you may miss issues until receiving the product. These are just a few of the issues. They sometimes respond to complaints, but not always. In some cases, they promised refunds or discounts for damaged items, but in one instance, they initially promised a refund, later saying they wouldn't pay because the seller refused, and they can't control sellers. I don't think they vet their sellers well. After months of dealing with them, I wouldn't order from them again.

Pamona's pricing is excessively high. I recently came across a Rosenthal silver bowl priced at over £1,500 on their website. However, a quick online search revealed the same bowl being sold by various sellers on other platforms for significantly lower prices, ranging from £175 to £250. This pattern repeats across multiple items on their site, with other sellers offering identical products at substantially lower costs. My advice is to explore alternative options before making a purchase on Pamona.

I submitted an offer for an item three months ago, and despite the vendor lowering the price, it didn't align with my offer. When I sought a further reduction after the item remained unsold, the vendor's unresponsive attitude prompted me to involve Pamono. However, the provided link initially displayed the original non-discounted price, only to be swiftly adjusted back to the same sale price. Despite explaining the situation, Pamono's responses seemed to favor the vendor, lacking an understanding of the apparent game-playing. Additionally, the new upfront payment policy for offers has led me to reconsider my use of this website.

We purchased a vintage Cassina sofa and chair set from Pamona for delivery to Toronto, Canada. The entire process, from initial inquiries to final delivery, was smooth and professional. Pamona's customer service via email was consistently prompt. The furniture surpassed our expectations, looking even better in person than in the photos. Additionally, the packaging for shipping was exceptionally secure and well-executed.

Pamono pleasantly surprised me when I needed to replace a vintage sculpture. Christiane from customer service promptly addressed my inquiries with friendliness and guidance. Despite shipping from Germany, the item arrived within a week, well-packaged and in excellent condition, matching the quality displayed in their photos. The purchase process was efficiently handled. Fair pricing and overall, Pamono delivered a satisfying and reliable service experience.

I purchased a lamp in early January. Initially, there was a hiccup with my address, but the customer service promptly reached out to confirm the details. Despite the initial glitch, the delivery was swift, and the lamp arrived in pristine condition. Pamono earns my recommendation.

Pamona's pricing is exorbitant; a Rosenthal silver bowl I spotted for £1,500 was available from three different sellers on alternative platforms, ranging from £175 to the highest at £250. A quick comparison across various items on their site revealed identical products sold by other vendors at significantly lower prices. It's wise to explore other options before making a purchase with Pamona.

Ordered once, smooth experience. However, attempted two additional orders faced serious customer support issues. Initial response was received, but subsequent queries were blatantly ignored. Lack of reliable support raises concerns about ordering confidently in case of any issues.

Disappointed with Pamono's lack of accountability. Despite confirming the vendor's intentional substitution of the item, our agreed-upon exchange turned into a frustrating ordeal. After waiting for a month, they suddenly insisted on an additional payment for delivery to my location, contradicting our initial agreement. When I protested, they offered a partial refund, only to vanish when I accepted. Such conduct is unacceptable and tarnishes the company's reputation.

I placed a £4,400 order for a toga sofa set on March 14th, and the lack of communication from the company raised initial concerns. Despite my efforts to inquire about the status, the response was delayed. The promised delivery date of May 2nd proved unreliable as the item wasn't picked up by the courier as scheduled. Contacting Pamono yielded poor communication, leaving me uncertain about the situation. Frustrated by the lack of updates and unfulfilled promises, I've requested a refund, but my attempts to engage with the company have been met with silence. Considering the current circumstances, exploring my legal consumer rights seems necessary.

Impressed by the student-friendly prices and the expertise of their writers with expansive vocabularies and a solid grasp of the English Lexicon. Having received my order, I highly suggest engaging with this company for your writing needs!

Experience with this company was smooth overall, but the pricing process needs transparency. Advertised prices on the website shifted upon clicking, supposedly to include taxes and shipping. While my online receipt matched the transaction amount, the paper receipt with the goods showed a lower figure. Ordering was easy, and delivery was prompt. However, a clearer pricing policy is essential to avoid the feeling of uncertainty and unexpected changes during the purchasing process.

Despite verifying from their vendor that I received a misrepresented item, we agreed on an exchange at no extra cost. However, after waiting patiently for over a month, they suddenly insisted I pay for transport to my location, contradicting our initial agreement. When I questioned this, they proposed a partial refund and then vanished. This deceitful conduct is completely unacceptable and shameful. Potential customers, beware of their untrustworthy practices.

Caution! Buyers, beware! Upon joining their membership and providing card details, escaping becomes a struggle. They exploit your card for unwarranted payments, falsely implying a binding contract. Their failure to adhere to terms and deliver promised services is laughable. Customer service is abysmal. Membership costs and commissions leave you in a financial pit. Eight years in, their decline is evident. Reconsider before becoming a seller with them!

My overall experience with the company was satisfactory; however, I encountered a setback as the furniture arrived with noticeable damages, specifically cracked edges. While the initial impression was positive, the issue with product quality left room for improvement in ensuring the delivery of undamaged items.

I experienced excellent customer communication when my initial item was unavailable. Surprisingly swift delivery, exceeding the estimated time, and a fantastic driver. The furniture arrived flawlessly, and I'm absolutely thrilled with it. Top-notch service and quality, making my overall shopping experience exceptionally satisfying.

Absolute nightmare dealing with these folks! Seller hooked me up via these "people," paid up with PayPal, and what do I get? A week later, they throw a tracking on it, saying it's waiting for FedEx to scoop it up. But here's the kicker – chased them every single day for a whopping 4 weeks, and guess what? No tracking movement, no collection. Pamono swore it'd be sorted the next day. Surprise, surprise – nada. After a mind-boggling 4 weeks, I'd had it and canceled the order. Zilch explanation, zero apologies. This crew is a joke – sellers and these "people" included. Smells fishy, maybe even fraud-level fishy.

This company totally blew me away! The thing I got from them was top-notch in quality, and they didn't mess around with the delivery – right on time. Plus, the price was a steal compared to the crazy amounts you drop on brand new furniture. Thumbs up all the way!

Man, this was hands down the worst deal ever. Trying to talk to the seller is like trying to find a needle in a haystack because it's all through Pamono. They take ages to respond – 24 hours if you're lucky. And get this, they shipped it to the wrong address. Save yourself the headache, don't bother buying from this website.

The chair is beautiful and exactly as described. It was in much better condition than a similar chair I saw on an auction site that sold for a higher price. The delivery process was excellent, with regular updates on the date and time of delivery. The courier was very nice and helpful in getting the chair into my apartment.

I submitted an offer for an item three months ago, and although the vendor reduced the price, it didn't meet my offer level, so I decided not to purchase it. Seeing that the item hadn't sold, I recently requested a further reduction. The vendor didn't respond, so I contacted Pamono. I was informed that the vendor agreed to the reduction, and I was provided with a link. However, upon checking the link, I noticed the price had been increased to the original amount from three months ago, only to be reduced again within half an hour to the same sale price. It felt like there might be some game playing. Despite explaining this to Pamono, their responses supported the vendor without addressing my concerns. Additionally, I've observed that making an offer now requires upfront payment. Considering these experiences, I'm considering discontinuing the use of this website.

I have ordered numerous pieces of furniture from Pamono, spending approximately 15,000 Euros or more. It's undoubtedly expensive, and the shipping costs take their toll, but remember that delivery is throughout Europe and the custom fee is already taken care of in the price, which is a plus. The furniture arrived in perfect condition, as expected, and was securely packaged. Working with Pamono was incredibly easy and provided me with exceptional pieces without much effort. I am incredibly pleased with my Pamono experience and highly recommend it.

I’ve purchased a few items from different vendors. Over the years I’ve shopped the world from just about every platform and this ranks up there with the best of them. The quality of everything I have purchased met or exceeded my expectations. All items were received well packed, quickly and without incident.

The most terrible experience with an online furniture store called Pamono. I hesitate to even call it a legitimate business; it felt like a total scam from start to finish. The website's interface was confusing, making it difficult to find the items I wanted. When I finally placed an order for a beautiful vintage armchair, I received a completely different, damaged piece. Trying to get in touch with their customer service was a nightmare, as they were unresponsive and unhelpful. I regret ever trusting this website; it was a waste of time and money. Stay far away from this so-called "legitimate" business – it's anything but!

I was super skeptical at first because the prices for the designer furniture offered are relatively cheap. Then decided to buy after some research and was not disappointed. My Togo sofa from Ligne Roset has a great color, great quality and was even delivered much earlier than expected. There were also no problems with communication with the shipping company. The only drawback: the extremely high shipping costs. Whether they are really justified, I can not judge. But the furniture costs much less than a new product.

I had the most incredible shopping experience with Pamono.com! At first, I wasn't sure how to describe just how great it was, but now I can confidently say it was a perfect 5 out of 5! The website's user-friendly interface made browsing a breeze, and the selection of furniture was simply incredible. I found a nice, sleek dining table that caught my eye, and the ordering process was smooth as butter. The customer service was top-notch. When the table arrived, it was even more impressive in person – truly a grate find! Thank you, Pamono.com – they made furnishing my home an absolute delight!