Optimalprint.co.uk Reviews - 17

I wanted custom poster art for my home that

I wanted custom poster art for my home that I couldn’t get anywhere else and I discovered this company. I created my posters, uploaded them, and this service printed a single copy of each design for me, less expensive than regular online poster shops. It was simple to order, the items arrived in 2 days and the quality is great. Will surely use them again.

I have been using Optimal Print for many years

I have been using Optimal Print for many years to print my photos and albums. I am always very pleased with what I receive. Only once did I get a print that wasn’t up to their normal standard, but after reaching out to customer support, the problem was fixed quickly and smoothly. I will keep buying my prints and photos from them.

Optimal Print is a really good company and their

Optimal Print is a really good company and their items are made with care! I had a small problem with my order arriving a bit damaged, but after reaching out to their team, they quickly sent a new one at no cost. They were very polite and supportive. I definitely suggest using their service.

The site was simple to navigate and offered many

The site was simple to navigate and offered many choices for personalisation. The costs were affordable. My order arrived sooner than expected, with great quality. I’m completely happy and will shop here again. Thanks for your great service when things feel so uncertain.

Fast delivery and good quality.

Fast delivery and good quality. I have bought from them several times and my first order had a small problem from shipping, it looked squashed, but they fixed it fast. I keep coming back, it is really good!

Really like my print.

I wanted a tidy collage of our roadtrip round Scotland and this one works great (I picked the 35 box version). It was simple to put together and the look is nice! I can't wate to frame it.

We ordered our wedding thank you cards from OptimalPrint

We ordered our wedding thank you cards from OptimalPrint and this is my second time using them and I am very happy. The quality and fast service was great. The cards look really elegent.

Creating my photo calendar was a breeze

Creating my photo calendar was a breeze! The user-friendly interface made uploading and adding photos quick and easy. It took me just 5-10 minutes in total to complete the process.

My husband Kenneth passed away on Tuesday 24th

My husband Kenneth passed away on Tuesday 24th June 2025. I think Optimal Print is a nice way to cope with my feelings through the canvases.

After having a problem with a canvas

After having a problem with a canvas, I reached out to customer support. They were great: Responded fast and fixed my problem right away.

Awesome product.

Awesome product. Optimalprint team helped me fix my mistake. No charge for reprint. I'd recommend this company. Thanks.

Really simple to navigate, fast service and nice designs

Really simple to navigate, fast service and nice designs, prices are fair if you find a discount code. Only problem was my design "moved" a bit when saving and I didn’t see it until it was too late, so some names were placed too low and I had to re-print half of them - I’d suggest checking right away when you get the confirmation so you can fix anything within 30 minutes. Other than that, I’m very happy with them.

The invitations I received

The invitations I received were lovely overall, but I noticed that one line runs slightly off the page, which wasn't the case in my original design. It would have been appreciated if this had been adjusted or if I had been contacted to be informed of the situation.

Orderin' them invites

Orderin' them invites online was super easy. Came real quick, just 4 days. I'm pretty happy 'bout it!

Purchased a picture

Purchased a picture and what they call a hanger from this company. I was really upset when it arrived. The picture quality was really bad, and the frame (hanger) was just four pieces of cheap wood and string. I could have found something better at a kindergarten club! I bought it for my dog who had just passed away, and it was really disappointing. I'm going to report them to trading standards because of how bad it was.

I provided all the pictures

I provided all the pictures for the calendar, and overall, it was great. However, one of the pictures was not lined up correctly, and I expected it to be adjusted before printing.

So, if everything goes smoothly,

So, if everything goes smoothly, they're fine. But once you've got a problem, forget it. They won't own up to anything, whether it's returning stuff, quality complaints, wrong items, or even dirty paper. I wouldn't bother using them again, not even if you offered me money. It's disappointing because they make big promises in their terms and conditions.