Reviews Summary

Movingdirectvanlines.com has a 3.5 - star rating from 6 reviews, indicating a low level of customer satisfaction!

5 stars
3 Reviews
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1 review
Rating (1.0)

About company

The company places a strong emphasis on establishing robust connections with its customers, rooted in well-established principles. They have a deep-seated belief in prioritizing customer satisfaction, and this commitment drives them to foster strong working relationships with clients from initial contact to the completion of each move. By taking the time to understand their customers, the company diligently ensures that each job is executed efficiently, safely, and with a sense of urgency. This approach underscores their dedication to delivering a positive and smooth-moving experience while upholding their core values.

Key Details:

  • Location: The company is headquartered in Coral Springs, Florida, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2021.

Customer reviews

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(1.0)
My experience with the All
by Gillian

My experience with the All Saints contractors that this brokerage company partnered with left me extremely dissatisfied for several reasons: Despite providing detailed inventory twice over the phone, the quote I received was reasonable. However, on the day of the move, the contractors demanded an additional $900.00, citing more furniture, which was surprising as I had given measurements beforehand. Payment arrangements were not discussed prior to the move, and I was caught off guard by the unexpected payment methods required by the contractors. One mover was particularly unprofessional when I raised the issue with Moving Van Direct Lines. The actual move took much longer than anticipated, stretching over a week, and I had to continually chase Moving Van Direct for updates, which was frustrating. During the move to the final destination, I was informed that the contracted moving company couldn't unload directly to my door without an extra $900.00 in cash, a detail I wasn't aware of beforehand. Additionally, their preferred payment methods of USPS Money Orders or Zelle were never communicated, forcing me to rent a U-Haul and handle the furniture myself. This was inconvenient, especially since I didn't know how to reassemble some of the furniture they had disassembled. Despite requesting for my complaint to be escalated to the company owner, I never received a response. One piece of furniture went missing and despite submitting detailed descriptions and a claim, I haven't received any updates on its status. The only positive interaction I had was with the person who scheduled the move initially at Moving Direct Van Lines, who appeared professional. However, this positive aspect was overshadowed by the numerous negative experiences throughout the move.

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(5.0)
A friend who went
by William R

A friend who went through a move a year ago hooked me up with this company, and I'm so glad they did. The quotes they gave were crystal clear, no hidden surprises. On moving day, the team that showed up was aces – friendly, polite, and super efficient. They stuck to the schedule, came right on time, and handled the whole thing like pros.

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(5.0)
I'm telling you, these
by Beth Cl

I'm telling you, these movers are the real deal. We've used them three times now, and each time was even better than the last. The best part? They never turn down a request. It's like they're all about making their customers happy, and that's something we really appreciate!

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(3.0)
I'm dissapointed with Moving Direct
by Anonymous

I'm dissapointed with Moving Direct. They lack accountability with their contractors. Too many damaged, marred, and broken items. Some never arrived. Better to hire a mover direct. Paid a lot for unsatisfactory experience.

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(2.0)
Broke bedroom
by Craig

Moving Direct Van Lines LLC used On Track Movers LLC. Lost 65” TV. Broke bedroom furniture and many pictures. Awful broker moving company that doesn’t take responsibility for their mover companies.

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(5.0)
The company's team respected
by Crystal

The company's team respected our property. They took precautions like using door stoppers to protect our doors and skillfully navigated bulky furniture through narrow areas without any accidents.

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