Business information

Category:

Health & Medical

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Medvidi is 442 out of 573 best companies in Health & Medical on RealReviews.io

Customer reviews

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Summary

Medvidi has a 4 - star rating from 90 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    71%

    63 reviews

    63 reviews

  • 4 stars

    6%

    6 reviews

    6 reviews

  • 3 stars

    1%

    1 reviews

    1 reviews

  • 2 stars

    1%

    1 reviews

    1 reviews

  • 1 stars

    21%

    19 reviews

    19 reviews

  • E

    Elizabeth A.

    1 reviews

    United States

    Fast in scheduling an appointment.

    Fast in scheduling an appointment. I got my ESA letter in less than a day with all the details I needed. The process was smooth and hassle-free, and I didn't have to wait long for anything. Really happy with the service!

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  • B

    Bilye Graff

    1 reviews

    Every time I've scheduled a visit

    Every time I've scheduled a visit (monthly), something's gone wrong. Payment or ID issues, site glitches, appointments confirmed then canceled, forms not working, conflicting messages by text and email. Their only saving grace is my care provider. Her calming manner keeps me coming back.

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  • M

    Michael Stuver

    1 reviews

    Despite no longer needing a previously

    Despite no longer needing a previously prescribed medication, the process to update my records has been cumbersome. The provider insists on unnecessary steps, like obtaining a letter from my original doctor. It feels like an unnecessary hurdle, causing delays in getting my necessary meds. While the care team has attempted to address the issue, there seems to be a lack of understanding. The situation is impacting my life, and I hope for a smoother process in the future.

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  • J

    Jan

    1 reviews

    This establishment is a nightmare. They

    This establishment is a nightmare. They falsely present themselves as psychiatrists to prescribe medication, providing ineffective codes. Doctors constantly rotate, charging exorbitant sums to credit cards. Despite filing a police report, the harassment continues, and they pressure for appointments. Beware of this California-based company; it caters to those seeking prescriptions, abruptly cutting off access and insisting on costly rehab. Elizabeth Hagen's leadership is questionable. Google the company, and you'll uncover a multitude of issues. Steer clear and consult a licensed psychiatrist for genuine assistance. The persistent emails threaten closure if not responded to, adding to the frustration.

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  • A

    Anne

    1 reviews

    HORRIBLE COMPANY

    Horrible company, stay away! Had a 6:30 appointment, logged in and provider was a no show. Called customer care while on hold and was told I would receive a text in a few minutes, it didn't happen. Called again 15 minutes later and told the same thing, and again received no text. I was # 1 in queue and it took over ten minutes both times for someone to answer. Finally, after waiting over an hour for a provider to show I called back to customer care and after 19 minutes I hung up because they never answered the phone. I have all the screen shots to prove this in case the company tries to jump in and say it didn't happen. Don't waste your time with this unprofessional company!!

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  • B

    Brigid Ephault

    1 reviews

    Disheartening.

    Disheartening. In the past seven months, I managed to fill only one prescription, despite paying out of pocket and consulting with three different MDs. The continuous stream of lies, unprofessional behavior, and language barriers is astonishing. Attempts to secure my medication involved more than 15 calls to pharmacies over three months, with no satisfactory results. Despite being aware of the medication's backorder, the lack of effort and empathy from the company is apparent. The gaslighting and rudeness further contribute to a disappointing overall experience.

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  • D

    Deborah Morris

    1 reviews

    United States

    Denying me medicines that I need & left hanging to suffer horrific withdrawals !

    My review is that this company denies you your medication until I get a EKG. These Drs & PA’s know what withdrawals can do too a person . I was cutoff for 60 days without my medication! I have suffered through withdrawals tht have given me horrific headaches, nausea, shaking uncontrollable fatigue, pain & diarrhea, and it has affected my entire body, mind & body! I am seeking an attorney to expose what these thief’s r doing to ppls mental health! Their actions are criminal!

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  • P

    Previous patient

    1 reviews

    The sudden discontinuation of controlled benzodiazepines without the option for a gradual taper is putting numerous patients at risk

    The sudden discontinuation of controlled benzodiazepines without the option for a gradual taper is putting numerous patients at risk. This approach not only causes harm but also raises concerns of potential malpractice. It is imperative to distinguish between addiction and physical dependence and to offer more compassionate care that avoids subjecting patients to such a dangerous situation. The wellbeing and safety of patients should always be the top priority in healthcare.

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  • L

    Lori S

    1 reviews

    United States

    SCAM SCAM

    I ordered the meds Friday morning, had my phone Appointment that afternoon, it was rescheduled 4 TIMES! OH BUT IT ONLY TOOK THEM 5 Minutes to debit the $179 out of my checking, By the 5th time of attempting to reschedule on Sunday, I asked for my Refund, and the girl said she will “Bring “ it up for discussion to Customer Service, Needless to say, I lost my Mind at that point,

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  • Reviews from other countries:

  • j

    james.falk

    1 reviews

    United States

    I recently had a mixed

    I had a mixed experience with MedVidi. Fiya from the help center was amazing. She helped me out by providing a manual intake form, which was so much easier for me than their usual multiple-choice forms. She's really a gem, and MedVidi is lucky to have her. On the flip side, there's this other person who keeps messing things up for me. They rescheduled my appointments to times when the doctor isn't even available, and they set up appointments I didn't ask for or need. Plus, they tried to double charge me, which was super annoying. It's like someone with access to my account is playing tricks on me, and it's been a real headache to sort out.

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  • r

    raychel Pannell

    1 reviews

    United States

    They're really making life a whole lot easier for folks like me

    I was in a bit of a pickle the other day. Needed to get my prescription filled and, as usual, my pharmacy was being difficult. Medvidi came to the rescue yet again. What's great is that getting an appointment is a breeze, sometimes even on the same day, which is a lifesaver. This time around, Fiya from the team really went above and beyond to help me out. She managed to transfer my prescription to a pharmacy that actually had what I needed in stock. It’s just so reassuring to know that Medvidi's staff is always there to back you up when things get tricky. They're really making life a whole lot easier for folks like me.

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  • K

    Kyle D

    1 reviews

    United States

    I had a hiccup with my prescription

    I recently had a hiccup with my prescription at the pharmacy. They couldn't fill it, and I was sort of stuck, not knowing what to do next. That's when Fiya jumped in to save the day. She was super fast to point me in the right direction. She explained why some big pharmacy chains might face the same issue with my prescription, which was really helpful. Her advice helped me narrow down my options, so I could quickly find a place that would actually fill it. Fiya’s help made the whole process way less stressful. It's nice to feel like someone genuinely cares and knows their stuff when you’re in a bind.

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  • L

    Lexi B

    1 reviews

    United States

    Just incredible

    I gotta tell ya about this spot and Fiya, who's just incredible. Every time I walk in, she's there with a big smile, ready to help me out with whatever I need. It's like she can read my mind, always going above and beyond. The rest of the team? Just as awesome. They're all super friendly and really make you feel welcome. It's not just about getting the job done for them; they genuinely care, and it shows. When you're having one of those days, it's nice knowing there’s a place where people actually want to help. Feels like you're part of a little family there, and that means a lot.

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  • B

    Brittney Ortiz

    1 reviews

    United States

    I had an appointment with

    I had an appointment with MEDvidi recently and it was such a good experience. Dr. McCall, my doctor, listened carefully and genuinely tried to understand what was going on with me. He was super kind and made me feel at ease. There was a hiccup with my prescription at the pharmacy, but Bella from customer service stepped in and sorted it all out. She was incredibly friendly and worked really hard to make sure I got my meds. MEDvidi really came through for me, and I’d definitely use them again for any future appointments. They’re really a lifesaver for people needing quick help!

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  • L

    Lorena Gonzalez

    1 reviews

    United States

    Getting my meds has been

    Getting my meds has been a real hassle lately with the doctor, pharmacy, and a shortage of my prescription. But I gotta say, the team at Medvidi - Ryan, Ashley, Scarlett, and Sarah - have been awesome. They've been super responsive and helpful through all the chaos. Their kindness and consistency have made the whole process a lot less stressful. I really appreciate their effort and patience. Medvidi is definitely lucky to have such a dedicated team. Just wanted to give a shoutout to these amazing folks for making a real difference every day! Thanks y'all!

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  • M

    Monica Meza

    1 reviews

    Had some issues with my

    Had some issues with my account for a couple of days, stressing me out 'cause I need my meds on time. Thankfully, they fixed it, and I was able to see Dr. Lina Ghosh. She's incredible, super caring, and actually listens to you. She gives you options instead of just telling you what to do unless it's really necessary. Yeah, it's a bit pricey, but honestly worth every penny for the quality service. Never had problems with my prescriptions—always get my meds the same day. Really happy with them, and I'd totally recommend them!

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  • L

    Lauren Lieser

    1 reviews

    Wow, what an experience! I

    Wow, what an experience! I walked into the clinic feeling pretty anxious, but Ann Smith totally changed my day. She was so friendly and made me feel comfortable right away. And then there's Dr. Robin Snead – seriously, she's amazing. Not only is she super skilled, but she also really knows her stuff. I felt like I was in the best hands possible. It's clear this place truly cares about their patients and goes above and beyond in healthcare. Can't thank them enough for making me feel valued and cared for.

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  • J

    Jennifer

    1 reviews

    Man, you won't believe how

    Man, you won't believe how quickly Fiya sorted out my appointment. I needed to switch it up last minute, and she handled it like a pro. No fuss, no stress, just smooth sailing. Honestly, I don’t think I’ve ever had such fast and easy service before. Fiya, you’re a rockstar! Thanks a ton!

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  • J

    Jane Grago

    1 reviews

    I've been going here for

    I've been going here for over a year now, and I'm super happy with everything. Gina, who's amazing, called me to double-check my appointment and make sure everything was set. She really made me feel taken care of. Thanks, Gina!

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  • N

    Nancy Alphin

    1 reviews

    United States

    Ryan got back to me

    Ryan got back to me right away when I emailed him. He was super polite and knew his stuff. I really think he's going to be able to sort out my insurance problems. Big thanks to Ryan for his help!

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  • J

    Jenny L Rodriguez

    1 reviews

    I've been using this teledoc

    I've been using this teledoc service a while now, and honestly, many providers just rush through appointments without much care. Always felt like just another number. But then I met Dr. Michael Chichak. This guy actually took the time to listen and showed real compassion, which is rare. I'm not looking for meds, but some docs treated me like I was. Dr. Chichak made me feel like a normal person and helped me make the right choices for my health. Can't wait for my next visit with him. If you find a good provider here, stick with them. Thanks, Medvidi and Dr. Michael Chichak!

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  • J

    John P

    1 reviews

    United States

    Look elsewhere, you deserve better!

    Alright, so imagine this: you’re trying to get your prescription sorted out, and the service claims it’s all sent and done. But when you actually talk to the pharmacy, they say they’ve got no clue about it. They even mention a pharmacist by name who apparently doesn’t even work there. Total red flag, right? And get this, they send the prescription to a pharmacy that doesn’t even deal with that brand or telemedicine. It’s like they’re living in a different reality. I was at the pharmacy, phone in hand, letting the pharmacist hear all the nonsense. Reporting this mess is definitely on my list, gonna hit up the BBB and the medical board. Seriously, stay away from this service. Look elsewhere, you deserve better!

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  • C

    Courtney Gray

    1 reviews

    Man, dealing with this place

    Man, dealing with this place has been a nightmare. First, I got rescheduled twice before finally seeing Whitney Oden. Had to wait over an hour, but she was great once she got on. Second visit was a disaster—some guy hung up after 5 minutes due to internet issues. Days passed with no meds. Scheduled again for October 8th with Elizabeth Hagen, but she was a no-show. So, I’m stuck in Fort Myers with severe PTSD and panic attacks, just waiting for meds as Hurricane Milton approaches. They rescheduled me again to October 11th. The stress is unbearable. They don't seem to care—it's all about money. Customer service is useless, and this whole ordeal has just made me worse.

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  • L

    LJW

    1 reviews

    United States

    I went to this medical

    I went to this medical appointment and it went really well. The doctor was great, and the visit was smooth. But now I can't find the medication they prescribed anywhere. It's been so frustrating. I tried reaching out like they suggested, but nobody's getting back to me. I've called the help desk multiple times and there's just no answer. To make things worse, they're already asking me to schedule my next appointment. How can I think about the next one when I can't even get my meds from this one? Customer service has been such a letdown.

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  • J

    Johnny Gat

    1 reviews

    I've been using this service

    I've been using this service for three months, and it's been a nightmare. Every single month, my prescription gets delayed. They never let you talk to the doctor directly and the staff seems totally unqualified. Like, do these people even have the right credentials? I had an appointment on October 21st, and it's now October 28th and still no medication. I've reached out multiple times, but they just keep saying the doctor will handle it. Honestly, this service is just frustrating and unreliable. Steer clear if you can!

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  • J

    JG Livingston, LLC.

    1 reviews

    Honestly, I've had better experiences

    Honestly, I've had better experiences with companies. They took my payment right away and then, nothing. Nearly two weeks have passed and I feel like I'm just running in circles. I’ve never actually spoken to a real person, just keep getting the same emails about my "selected appointment options" which I never even chose. They don't pick up the phone and they don't return calls even though they ask you to leave a message. Now, it looks like I'm out $295. Seriously, be careful if you're thinking about using them.

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  • G

    Gregory Lechuga

    1 reviews

    I had a terrible experience

    I had a terrible experience here. Dealing with Aseem Ali was frustrating because he's always sick. Georgia Dixon had problems getting my prescriptions right. They claim to need 24 hours and ask for patience, but it's tough when their replies feel copied and pasted. The call center seems to be overseas, probably in India, which makes communication even worse. Honestly, don't waste your money here—it's a complete scam.

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  • c

    chasity snowden

    1 reviews

    I had an appointment last

    I had an appointment last week and the doctor prescribed me some meds. They still haven't called it in. I've been texting and calling every day for a week, and they keep saying it'll be done, but nothing yet. Twice, I waited for two hours for my appointments, no explanation, and then I had to reschedule it myself. It's just been super frustrating dealing with this. Not sure if I'll go back after all this hassle.

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  • D

    Dustin

    1 reviews

    United States

    Planning a Christmas vacation with

    Planning a Christmas vacation with my family, but things went downhill fast. They kept giving me the runaround for two days straight, and I've got all the proof. My family's all packed and ready, but I'm just left feeling upset, mad, and totally confused. I'm seriously considering canceling the whole trip. It's such a mess, can't even think about enjoying a vacation while feeling this stressed and sick.

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  • A

    Allison Lee

    1 reviews

    Ugh, what a hassle! I've

    Ugh, what a hassle! I've been waiting days for my prescription to be sent to my pharmacy. They said it's prepared but still hasn't arrived. Called customer service multiple times, and they just keep saying they're looking into it. It's been so frustrating. Honestly, I'm fed up with the whole ordeal. Total waste of time and money. It's not worth the stress.

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Rating on other websites

  • Trustpilot

    4.2

  • Glassdoor

    3.0

  • Google Play

    3.6

Business information

Category:

Health & Medical

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Medvidi is 442 out of 573 best companies in Health & Medical on RealReviews.io

About Medvidi

MEDvidi is an online platform dedicated to assisting individuals dealing with mental health issues. Their team comprises licensed and highly qualified mental health professionals who specialize in addressing a wide range of emotional and mental conditions, including ADHD, Anxiety, Depression, and OCD, among others. With a focus on convenience, efficiency, and cost-effectiveness, MEDvidi offers a practical solution for receiving mental health treatment from the comfort of one's home. This approach enhances accessibility and makes seeking help for various mental health conditions more attainable for those in need.

Key Details:

  • Location: The company is headquartered in San Jose, California, United States.
  • Founders: Medvidi.com was founded by Vasili Razhnou, Alex Kulitski.
  • Foundation Date: The company was established in the year 2019.
  • Translation language
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