MEDVi Reviews: 29

Refund question answered quickly

They clarified eligibility and timelines politely. No scripty feel, just a direct answer within hours.

Quick approval and clear pricing

Filled the form, provider reviewed next day, and the first month price matched the promo. Package arrived in under a week with clear instructions. Messaging replies came fast when I had dosing questions.

Readable, well organized resources

Helpful resource hub with clear categories. Articles are readable and cite sources. The site reminds you it is not medical advice, which I respect. Bookmarked.

Trustworthy, measured info

Quality of information is strong and measured. I felt reassured reading it, not scared. Citations and dates made it easy to trust.

Prepared for my appointment

I went looking for plain-language explanations and found them. The tone is calm and respectful. I left feeling informed and more prepared for my appointment.

Total SCAM! do not use this site

My money was taken out twice and only one rx was mailed (the 1st one) customer service is absolutely horrible, and they keep telling me I missed an online appointment and need to schedule one ( I've had five appointments already) DO NOT TAKE A CHANCE WITH THIS COMPANY!

Bait & Switch - Beware

They take your money right away and you later realize that the fees they charge is not for the medication, it is for a subscription, and they on top of that subscription charge you an elevated amount for the medication itself, they don't say that up front. They wanted me to send this all this information (which is fine) but then kept on asking me to schedule an appointment when I had already scheduled one. It is very hard to get to speak with a person. My advice is to go to your re. PCP request a prescription, go to the drug manufacture and request a discount coupon from them.

Total Scam and Would Give a 0 if Possible

I would give Medvi a 0 if I could. I have been taking Zepbound 10 mg and indicated same in 2 places on their quiz along with providing them with a copy of my prescription. I was hesitant to try one of these companies but was trying to save a few bucks instead of ordering direct from El Lilly. Medvi staff has admitted in writing that they prescribed the wrong dosage despite having my prescription. I then immediately canceled my account and they refused to refund my money. Then they falsely claimed that the medication was both "shipped" and "received". They admitted to me today that it was never shipped and I have received nothing. They prescribed the wrong dosage, they claimed it was shipped when it was not, and claimed the medication was received which it was not. They basically stole my money and refuse to refund me and have stated blatant falsehoods both on the phone and in writing to try to justify their fraudulent and improper business practices. Given that they are delivering medications to people, this is just dangerous. The company is a total scam. DO NOT ORDER FROM MEDVI EVER!!!!! BE FORWARNED!!!!

Would Give a 0 If I Could

I would give a 0 if I could. Previously was taking Zepbound 10 mg and indicated same in 2 places on their quiz along with providing me a copy of my prescription. I was trying to save a few bucks instead of ordering direct from El Lilly. Medvi admitted in writing that they shipped me the wrong dosage and refused to refund my money. Company is a total scam. DO NOT ORDER FROM MEDVI EVER!!!!! BE FORWARNED!!!!

DO NOT GET SCAMMED!

DO NOT GET SCAMMED! I have now been on their "medication" for 2 weeks. My 3rd dose is due today. I have not changed my eating habits or exercise during this period of time. The same routine I did when using another company's medication. With their program, I lost 1+ pounds a week. With MEDVI, I not only DID NOT LOSE AN OUNCE!!!!! I weight EXACTLY the same now as I did then. Therefore, I am 100% sure they are supplying customers with a B12 placebo to achieve the pink color so that people think there is actual medication in the bottle.

Sadly a Scam

These people have no clue what they are doing other than charging people money and using some nurse practitioners that have no clue what their job should entail. Do not use, the worst of the worst.

Got some helpful tips about using intermittent fasting

Got some helpful tips about using intermittent fasting to improve weight loss while taking the GLP1 - the advice was clear and easy to follow, and it helped me understand how to adjust my routine beter.

No medical supervision whatsoever

Their first line customer service is very nice. After that, it is impossible to even get an email response from a provider. This organization is a disaster waiting to happen. They take your money immediately but could care less about your healthcare.

The site didn’t keep my intake form

The site didn’t keep my intake form, so I only found out when I came for my first appointment. Support team helped me fix it fast. It was a bit of a hasle to go twice, but both providers were kind and knew their stuff. I value how quick they solved my problem and I’m ready to continue this journey.

At first, I was a bit doubtful

At first, I was a bit doubtful; still, I just finished my first consult, got approved, and now I am preparing to begin my weight los journey.

Lots of clear and simple information.

Lots of clear and simple information. I know exactly what steps to take next. The friendly reminders and fast phone answers are really impressive. Nice work. Big thanks to everyone who assisted me. They all care about how their company looks to the public.

SCAM

Canceled account in March 2025 becaude I necer recieved any product or medical contact. At the time, my intial eval fee and rwo months billed were refunded. However, for whatever reason, the account was only paused and billed started again at $299 a month in July 2025 without authorization, contact or ever receiving product. I realized this by the third month in September. They would only refund one of those because of a thirty day only refund policy. To date, I have never received any meds, or never had any contact from a Medical professional. How is it legal to charge without sending any product or providing any service????

My visit was really good.

My visit was really good. Setting up appointments was simple and fast. My provider paid attention and cooperated with me. Everyone I talked to was friendly and helpful.

The Dr. was very nice.

The Dr. was very nice. She answered all my qustions and we discussed other choices and what would fit best for me.

Thru pay close attention and remember the earlier

Thru pay close attention and remember the earlier notes and chats you shared so thru won't repeat the same questions. They have a good interest in what you say. You are speaking to a real, kind, clever person, not a machine.

Great team. I like Medvi, everyone is very

Great team. I like Medvi, everyone is very careful and super nice. The best help I have found anywhere. I really suggest Medvi.

From the start, I got clear answers to all

From the start, I got clear answers to all my questions and professional support throughout. I’m quite happy with the results and what came out of it.

SCAM

After being sent first month of medication you are never contacted again. However, they continued to charge you $399 per month for medication you DO NOT receive, then will charge $286 for Dr. Appts you do not go to. This is a total scam. To date I've been erroneously charges over $1, 200 without receiving any medication or Dr visits.

Really on time, professional, and well informed.

Really on time, professional, and well informed. My provider looked over labs and my chart, talked about the care plan, and was very detailed.

I can't say enough about the amazing communication from this

I can't say enough about the amazing communication from this company or doctor’s office! It really makes me feel calm and sure that I’m working with caring and professional people.

So far, so good.

So far, so good. The nurse or PA I talked to online seemed very sure and was very nice and helpful. I still have about a month left on this. Next week is still to come. I have a pen from before, so the five weeks should help me lose my last 10 pounds. Thanks a lot for your help.

class act company

I want to start by saying the complete staff....doctors,nurse assist. and admin are a class act #10 rated group... when I was looking for a company to assist and administer my medical needs to help me with my weight loss, I found Medvi/CareGlp and after communicating with them and going forward with subscribing and them advising me the best route to take I proceded to go forward with them and their professional advice. I however should have contacted my persnal physician to see if this was the right way to go applicable to my health background and it turns out not advisable. Medvi/CareGLC totally understood and respected not only me but my doctor's advice and personally sent me texts telling me so and cancelling my prescription and refunding my payment. WOW, what a class act this company and all of their staff are. they have a difinite 10 rating in my book. thank you all again.

Up to now, the process has been simple.

Up to now, the process has been simple. My only issue is the first call I got to confirm the Intake appointment. I had trouble understanding the person on the phone. I still can’t explain what was said during that call.

This company made the whole process very simple

This company made the whole process very simple, they carefully consult their patients and keep in contact during every step.