Magicycle

I got my Magicycle 26 inch Deser from the shop nearby (PowerOn E-Bike). I like all about the bike. I am 6'2'' 225 lbs. and the fit and riding position are perfect. Power and performance are great. I ride daily and can't wait to hop on and ride more.

Getting the bike was easy. It runs fine even without power. Climbing hills feels good. The parts are really good. I'd get another bike from them. Get a Magicycle Ocelot Pro!

This company, let me tell you, has been an absolute nightmare to deal with. I bought one of their Cruiser bikes from their Canadian website, specifically because I thought they were a Canadian company. But to my dismay, the bike ended up shipping from China, which was not what I signed up for. The real headache began when the battery failed after just six weeks of use. I had to go through hoops for three weeks, sending them videos and photos, just to get them to honor their own warranty. And even then, they tried to sell me a replacement battery at a discounted price, despite their warranty stating replacements should be free. After shelling out $60 for shipping (even though the bike had free shipping), I thought my troubles were over. But nope, five or six weeks later, the battery failed again. This time, they had the audacity to claim the warranty was void because I dared to ride the bike in -26°C weather, even though their website didn't mention any such limitation for Canadian customers. Their customer service is a joke. They'll give you the runaround, change their story, and conveniently ignore you when it suits them. And don't even get me started on their shady practices with reviews—they'll delete anything less than glowing to keep up appearances. To add insult to injury, they shamelessly ripped off the design and name of their bike from another company, and now I'm stuck with a $2500 paperweight. If they won't make things right, I'll make sure everyone knows about their deceitful tactics. I'll spread the word far and wide, and if need be, I'll even involve the authorities to shut them down for good.

I bought the Magicycle Space Grey Ocelot Pro eBike when it was first released in September 2022. It's been an excellent bike with a robust battery that provides me with extended mileage on my rides. I've taken it across various terrains, from local roads to off-road trails, and it handles them all exceptionally. The pedal assist options are easy to use and work flawlessly. The Magicycle Ocelot Pro is a high-quality product, offering stability and reasonable pricing for a heavy-duty fat tire step-through eBike.

I received a defective battery charger, and I contacted customer service. After providing the required information and paying for the shipping, they agreed that it was indeed defective. They promptly sent me a replacement that works.

I'm reviewing the Magicycle Jaguarundi folding electric bike. I was in the market for a folding bike that didn't compromise on power for the sake of convenience. Among all the 20-inch folding bikes, the Jaguarundi had the best specs in terms of engine power and torque. It also boasts a stylish look, without being bulky or awkward. The bike arrived well-packaged, and I appreciated the included tool kit. With the help of YouTube videos, I managed to assemble the bike and understand its settings. After several rainy days, I finally got a clear day to take the bike for a spin. In PAS (Pedal Assist System) level 1, the bike took off with minimal pedaling effort, which pleasantly surprised me. My usual riding consists of local neighborhood trips, and I found a nearby hill with about a 3 percent grade. I downshifted and increased the PAS level to 2, and the bike effortlessly climbed the hill. The display showed 12 mph and provided a good watts reading. For local rides, the battery should last quite a while. The ride is smooth, and the flat T-style handlebars make steering the bike easy. The Jaguarundi takes me just about everywhere I need to go. There's one additional feature worth mentioning—the bike has cruise control. After 8 seconds of throttle-only riding, the bike maintains its speed. This is a significant advantage for relaxed cruises along the coast or longer rides.