Reviews Summary

LongHornSteakhouse.com has a 2.8 - star rating from 6 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

LongHorn Steakhouse, with over 500 restaurants across the United States, distinguishes itself with a passion for crafting steak the right way. The restaurant's legendary food is complemented by a dedicated team that brings LongHorn to life, fostering a workplace where team members feel valued and appreciated. LongHorn is committed to providing best-in-class training and ample opportunities for career development. As part of the Darden family of restaurants, individuals at LongHorn have the chance to lead, grow, and achieve their full potential, contributing to the aspiration of becoming America's favorite steakhouse, one guest and one community at a time.

Key Details:

  • Location: The company is headquartered in Orlando, Florida, United States.
  • Founders: LongHornSteakhouse.com was founded by George McKerrow, Jr.
  • Foundation Date: The company was established in the year 1981.

Customer reviews

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(2.0)
Man, Longhorn Steakhouse was a letdown in Florida
by Anonymous

Man, Longhorn Steakhouse was a letdown in Florida, and it was the same story in Somerset, KY. Took forever for someone to even take our order. I asked for a well-done steak, but got something straight out of the farm. Even after sending it back twice, it was still wrong. Food and service were awful, no doubt.

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(3.0)
Perhaps it's just me and the
by Nino

Perhaps it's just me and the food I order, but... Last time, I got a chicken strawberry salad. It had lettuce and strawberries, but NO CHICKEN! I called, they promised a gift card. I realized later I never got it. Called again, got it. Good job, manager. On Friday, we tried again. Husband liked the salmon. I got chicken fingers, too much breading, small chicken pieces. Caesar salad had big lettuce, tiny cheese, few croutons. Pickup parking is a mess, no spots. I told the girl, she said it's always like this. They should fix it. After 2 bad times, we won't go back.

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(3.0)
The waitperson was good
by Robin

The waitperson was good, but the hostess and some staff were outside laughing and talking while working. Not professional. Food was alright!

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(4.0)
I tried Longhorn for the first time
by Roman

I tried Longhorn for the first time today, and my meal was really good! Normally, I go for chicken tenders, but this time I opted for the Cowboy Pork Chops with a side of French fries and mac 'n cheese. The pork chops were cooked and seasoned just right. The mac 'n cheese had bacon bits, which didn't suit my taste, but that's a personal preference. The only downside was that it took a bit long to get our drink refills, hence the deduction of one star.

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(3.0)
Our visit to the newly opened Weatherford, TX location left us with mixed feelings
by Karrie Vandigriff

Our visit to the newly opened Weatherford, TX location left us with mixed feelings. Disappointingly, we weren't promptly greeted at the bar, and the service was lacking. The food, particularly the steak, leaned towards oversalted. Despite ordering okra, my plate arrived with only a steak, prompting me to opt for another side—a salty baked potato. While the food quality was reasonable, the overall service at the bar fell short of our expectations, leaving room for improvement in both hospitality and dish preparation.

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(2.0)
My long-standing positive experience with Longhorn in Jefferson City, MO, has taken a downturn
by Linda R

Regrettably, my long-standing positive experience with Longhorn in Jefferson City, MO, has taken a downturn. For years, I've raved about their flavorful rack of ribs. However, my last two visits were disappointing—the ribs lacked tenderness, meat, and overall enjoyment. It seems there may have been a shift in cooking methods or instructions, leading to an unfavorable change. Sadly, the quality didn't justify the price. It's disheartening to bid farewell to what was once a culinary delight. I hope they reconsider their approach to restore the exceptional dining experience I once cherished.

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